Indian Cloth Store

Very, very bad service and sewing is not good at all, very bad. They cannot sew. And don't report back either. That is no service if you don't solve the problem with the customer. Simply shameThat is not how it works. I bought for 170 € and now he can't write back anymore shame.

STAY AWAY if you want quality items, value and customer service. Firstly ordered for Eid and cancelled item two weeks before Eid leaving with me no time to order any other item. Second item was sent even if I requested to cancel it. Damaged item arrived and upon enquiring said they will charge me 25% upon return, charge me for shipping and give me a store credit for the remaining 75%. The worst policy and customer service! Never ordering from here again!

Owner of the website
******* *******

File FIR against him.
I have same issue.
I had talked to him for refund, but his strategy is to dubed your money through online transaction.

I ordered a dress described as being the colour maroon. I received a dress that was bright red. Not only had they falsely advertised the colour of the dress but the material was so bad and itchy that I was honestly shocked at how they are still running. Refund policy is not good so do not rely on that. I'm am convinced any 5* review is fake. Please save your money guys as this website is a scam.

I ordered my suit wasn't good fit and finishing is just below average. I did ask for getting it fixed and they asked for photos with measuring tape to prove its not their fault. But that didn't happen now they stopped responding. If you do something which is not quite right, try to accept that and refund the money.

I ordered a salwar kameez end of Sept. 2020 and paid with prepayment as usually happens. I am situated in Germany. Indianclothstore told me that they had not received the payment. Payment transfer was 3 times carefully checked by the bank (all bank data details were correct)and confirmed that the money was successfully transferred and credited on their bank account. Proofs by my bank have been submitted to them. They refused to submit proof from their own bank that they have not received the payment. Indianclothstore neither returned my payments nor have I received any salwar kameez.

** DO NOT BUY FROM THIS STORE**

This is a fake website! Do not buy anything from here. They will take your money, cancel the order themselves and wont refund the amount. I was informed after 3 days of placing order and multiple interactions that the order cannot be fulfilled as factory is closed. Why did the team call me and discussed about the sizing doubts in first place? Secondly, they won't send you refund email! After asking multiple times, I was finally sent a refund email with assurance of returning amount back in 24 hrs. Its been more than 48 hrs have not received refund and the payu email sent to me now seems like a false email. I have whole chat with customer care as a proof of their lies and deception to siphon off our money!

As of today I have wasted 6 days following up on my order with no refund yet.

**PLEASE BEWARE BEFORE BUYING FROM HERE**

I recently bought 2 outfits, both poorer quality than they were advertised on the website. The fit was not ideal and they are not giving me a refund even if I pay for postage on account that it's as per my order. Complete waste of money, complete con, they have not only lost a customer but their reputation. Now they are hassling me with wanting my measurements and pictures of the garments. Will not be buying from here. Ever. Will not be recommending this company to others.

Recently did an order on the 2 of October 2019. Did not receive my order because India cloth store refused to pay penalties for customs due to their errors. Kept on sending them for a full refund.
They simply don't care about the customer
Their service is about scamming an due to their error.
They avoid paying customs.

Please I would advise DO NOT PURCHASE FROM THIS STORE.
U WILL END UP WITH PAYING CUSTOMS!

Very worst delivery. I have ordered for saree worth rs 1100 and made payment. But they have sent saree which is useless maybe it worth around 200rs. I have mailed but no response. Never seen this kind of worst delivery..

I ordered kareena jacket style suit.
Threads were coming off and when I emailed them. They asked me to send it back when I said it will cost me a lot they offered 20% discount and in actually there us no discount they charge you whatever they want.
I have to chase them. They are not bothered to help
Please don't buy anything from them. Worst customer service.

I order 3 outfits from them, the alterations was awful they took in the side of the fabric and the fabric on the inside is very bulky. The dress in the picture was nothing that I expected I hate the way they all fit and looked. I will never buy from them again. Hey did not alter any thing right.

I never even got my outfit. All I got was a horribly written email, it wasn't even written in proper english! I was really counting on this site and had high hopes, till it stabbed me right in the wallet and stole my hard earn money. DO NOT FALL FOR IT.

The pictures posted by the negative commenters show a huge difference in the actual that was shipped and what was ordered. And these are not minor errors. And it seems like the company did nothing to rectify their mistakes other than asking these people for their order numbers.
Unfortunately there are no pictures posted by people making positive comments about the company which is kind of shady. That makes me question their comments and the website.
I come from a huge family and am always looking to order in bulk as I have tons of events to go to. However, after reading these reviews, I have to reconsider before I place my order.

It was waste of money. They completely mess up my dress... Did not fix the for problem. Dress size was out of proportion. They did not want to solve any of the stitching issue... I could not wear any of the dress... My money was down the drain... Please don't waste your money there. When they want order they return your calls anytime but now these stupid guys not responding my call. But they will see Now what is next.

I have ordered an item from them and it doesn't look anything like what they show! Never buy from them. They sent me a piece of garbage. Stay away!

I ordered two salwar kameez, only one arrived after 4 weeks, (which was perfectly and beautifully stitched). When I contacted the company regarding the unfulfilled item I was informed they could not secure the material. I requested for a refund, they responded "already processed." It has been 3 weeks, still no refund.
I am very disappointed with the dishonesty, I wished IndianClothStore is more upfront and honest, inform their customer when they are unable to fulfill an order.

Clothes are not as per advertisement in their web pages. I ordered item according to picture on its web pages, but received not same. Tailoring in scale not in proper order. Sleeve is too tight, Size of cloth at butt and shoulder not in right size

If you take a look at the 5-star reviews, it is clear that most of them are fake and are from fake accounts created to falsely inflate the store's rating. Clearly very shady business practices going on here. Take your money elsewhere, I know I will be.

Bought 3 anarkali s at the start of the year. Received it more than a month later. The first anarkali was just disgusting. It was a cheap replica with holes and rips. Couldnt believe what they had sent me. The other dresses were OK but it was the wrong size! Very disgusting. A word of advice to everyone. Always buy from paypal and if you recieve horrible clothing like I did. File a dispute show evidence and you will get your money back from the store. Its funny they never once replied to my emails but as soon as I opened a case against them on paypal they responded immediately. I got all my money back

I bought one Anarkali custom stitch for a wedding and I could not ware because it did not even fit through my head. It had no zip or buttons to open it up. Horrible job they did on stitching. I contacted them and refused to acknowledge the fact that it was not made correctly. They agree to fix it, but I had to pay cost of shipping. It was costing me $75 dollars to ship it back. For that I could get another outfit. So I called my credit card company and dispute the charges, they were able to get me the credit.
My advise, do not buy from them, it is a big hassle to get it fix if it is not done correctly.
Did not like the customer service as well. I even talked to the supervisor and they did not do anything either.

I ordered 3 outfits to be custom made with my measurements. None of them fit me at all even though I gave them accurate measurements. They are all too small to be made to fit. I have been dealing with Chirag almost 2 months now to no avail. And as others have stated the rhinestones just fall off.

DO NOT ORDER FROM THIS STORE. YOU WILL NOT RECEIVE YOUR ITEMS. AND AS FAR AS CUSTOMER SERVICE, YOU WILL ONLY GET THE RUNAROUND. I HAVE BEEN TRYING TO GET MY ITEM FOR OVER A YEAR AND STILL NOTHING... SO SAVE YOURSELF THE HASSLE AND LOOK ELSEWHERE!