• Inddus

Inddus

Overview

Inddus has a rating of 3.56 stars from 52 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Inddus most frequently mention customer service, and fast delivery. Inddus ranks 19th among Sarees sites.

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What reviewers want you to know

Positive highlights

  • Also, customer service and response time is very good, they provide you diplomatic delivery timelines.

Critical highlights

No critical highlights yet

How would you rate Inddus?
Top Positive Review

“Beautiful Anarkali suit”

Hansa N.
9/7/21

I ordered Cozy navy blue georgette embroidered anarkali suit. It was custom made. It came before time I was expected. It is really beautiful and perfect fitting. I love it.

Top Critical Review

“Worst Website and customer service”

Priya K.
12/1/21

Delivered some bad quality dress and later didn't accept the return request. No reply to calls/emails/whatsapp messages. Worst support. There's only one person in their support team who stops answering if we ask for return request. Waste of money and time. Please do not buy from this website.

Reviews (52)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (11)
Thumbnail of user priyak74
1 review
2 helpful votes
December 1st, 2021
Verified purchase

Delivered some bad quality dress and later didn't accept the return request.
No reply to calls/emails/whatsapp messages. Worst support.
There's only one person in their support team who stops answering if we ask for return request.
Waste of money and time. Please do not buy from this website.

Tip for consumers:
Please do not buy from this website

Products used:
Dress(Gown), Sarees

Thumbnail of user pradiptad1
1 review
1 helpful vote
November 24th, 2021
Verified purchase

Really pathetic quality and return/exchange services in Myntra and Flipkart! Never Buy from this! Never select any Inddus dresses, as the quality is cheap and material pathetic and they would never return your money if you once purchase from Myntra or Flipkart! My experience was horrible with Inddus!

Thumbnail of user harpreetm4
1 review
6 helpful votes
June 4th, 2020

They are only cheaters and looters. Have placed an order a week ago and till now have not received any details on shipment. The worst of which is that the account from which the order was placed is shown to be not existing. When I try to login it shows invalid user/password. No replies from customer support too. Pathetic service, probably scammers.

Thumbnail of user dissatisfiedc110
1 review
0 helpful votes
December 28th, 2021

Ordered items in October and didn't hear updates for weeks. No response from customer support. Asked for refund, no response. Website is a scam. Stay away!

Tip for consumers:
Stay away - they will charge your credit card but not ship or refund.

Products used:
None - never received merchandise

Service
Value
Shipping
Returns
Quality
Thumbnail of user nikkis195
1 review
1 helpful vote
November 7th, 2020

Their shipping policy is a lie. My order is still pending and it has been 10 days. No one gets back from their side even upon asking about updates. It's rip off. I have lost my money basically.

Thumbnail of user soume
1 review
1 helpful vote
February 10th, 2021

This site is a scam... they never gave me my order and they took my money when i ask for the refund no one answers me... don't order if you don't want them to steal your money.

Thumbnail of user nancyg1352
1 review
2 helpful votes
November 9th, 2020

I ordered an item and want to return it because of the size issues. But they didn't revert back at any email nor they communicated through their own chat service. It is a fake site. Do not buy anything from this. It just wants to sell anyhow and don't provide you any kind of service.

Thumbnail of user lemnas
1 review
3 helpful votes
June 10th, 2019

I keep sending them email after email. No responses whatsoever! I ordered 2 dresses over 3 weeks ahead of an event and I was charged for my items right away but still have absolutely no responses on one of the items! I received one item after 2 weeks but it was not stitched to spec. I tried contacting the seller to at least ensure the second item will be stitched per measurements. No responses! There is no way I will ever order from them again! Worst experience ever!

Thumbnail of user celinac24
1 review
1 helpful vote
February 26th, 2021
Verified purchase

I have already paid but the shipping is not done yet? It's been atlest for week now but the Calling number is not working!
Nor the shipment is being placed?

Tip for consumers:
I have already paid but despite that it is not shipped uncertain about the authenticity.

Products used:
Women sharara

Service
Value
Shipping
Returns
Quality
Thumbnail of user vamsim4
1 review
2 helpful votes
December 15th, 2020

I placed an order on December 3 2020. I have sent emails regarding status. But no response. Not sure this is a scam. But beware

Thumbnail of user mandyk30
1 review
1 helpful vote
August 26th, 2019

Absurd customer service and deceitful shipping timelines! It has been over three weeks and I still have not yet received my outfit ordered on August 4th, 2019... it is now August 27th, 2019 and I still do not have my outfit for a wedding I am attending next week! No response to my emails, no answer to the phone number listed on the website. Overall poor customer service. My order number is #*******.

Thumbnail of user arushig1
1 review
2 helpful votes
August 21st, 2020

I ordered a dress 2 weeks back but still it is showing 'Order Processing'. There is absolutely no information about the product delivery date. I have been trying to reach out to the customre care but that's also of no use. The mobile number is switched off and for email id I just got a reply 'Order is in process'. And after that there's no reply on any of my follow-up mails. How will I get to know when the order will be dispatched and when will it get delivered? I feel cheated and seems I have invested in a wrong place. Guys BEWARE before buying anything from here.
FYI My order id: *******
Still waiting to hear from you about my order.

Thumbnail of user zarnau
1 review
0 helpful votes
August 17th, 2019

Your product is faulty and you don't take accountability of people living overseas. This is a complete rip off. I would never recommend your shop to anyone..

Thumbnail of user annies86
2 reviews
19 helpful votes
September 16th, 2018

My first and last order from Inddus. The dress looked different, the quality was poor and one size smaller than I ordered. The worst part is they refused to do anything about it. They offer good prices with free shipping, but it's better to pay a little extra and get what you pay for.

Thumbnail of user alizaz
1 review
0 helpful votes
June 30th, 2019

I bought a dress from here and it came with no trouser and the measurement of the dress was off. I have been calling them from one month and messaging them on Watsapp. They are so unprofessional to even return to my messages. DO NOT ORDER FROM THEM! & waste your money.

Thumbnail of user kr170
1 review
1 helpful vote
October 3rd, 2019

I never write reviews but this is awful I bought a lengha for my daughter and the money went from my account instantly I have not received a confirmation email, they have a chat window on their website which no one responds too. I want my money back - a total rip off

Thumbnail of user bg125
1 review
5 helpful votes
January 8th, 2020

BEWARE and PLEASE READ- I WISH I could give it 0 or minus stars. I ordered an outfit from this company and the piece they sent is a used piece. It smelled like some one wore it many times. It looked used too. When I contacted them, they told me to dry clean it and they will refund my money. I spent so much money on this stupid dress so that I could wear it, Inddus is not refunding my money. I emailed them, tried contacting them via chat. They are not responding. It's a horrible company and doesn't even stick to their words. It's horrible to be in a business like this and have poor customer satisfaction. I live out of country and had to wake up in the middle of night to communicate because they are not responding to emails. Sad and disappointed that I ordered from here. Will never recommend it to anyone.

Adding to my review which I left yesterday. So, Today I received an email from Inddus customer support that I should remove my negative review and they will refund my money. Ha ha! How ethical of a business is this? SHAMe on you, Inddus. Please DO NOT order from this company. They are complete rip offs and have really poor customer support. I am not hesitant to say that they are fraud company. BEWARE INTERNATIONAL BUYERS, IT's A PAIN TO DEAL WITH THIS COMPANY.

Thumbnail of user sabyf
1 review
0 helpful votes
June 5th, 2019

THEY SELL REPLICAS AT THE COST OF ORIGINAL DRESSES... STITCHING IS DONE BY AN AMATEUR PERSON. QUALITY AND STICHING ARE AS BAD AS THEIR CUSTOMER SERVICE! WILL NEVER BUY AGAIN.

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From the business

Inddus.com is the top leading Indian clothing store located in Surat, India. Shop the latest ethnic wear collection for women at the best price. We offer best women sarees, salwar suits, kurits, gown, lehengas, and much more. Do shopping at Inddus.com and get a benefit of exciting discounts and deals and also get an express shipping worldwide. We do free shipping and cash on delivery in India.

Company Representative

Thumbnail of user sagars14
Sagar S.

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