Developed in part with a grant from
the National Science Foundation

Incontinence Products Direct reviews

Is this your business?
188 reviews

188 Reviews From Our Community

All Reviews

Nicky R.
1 review
0 helpful votes

My first time on your site. If I like the products I will become a regular and promote you widely in my networks (aged care and disability).

While the overall sizing is good, there seems to be not enough room for the bum, even ones that are not excessively large - more to do with the design. Probably designed by a man!

When I have used the product it made me think that I should try the premium level products. Curious to see how different they may be.

1 review
0 helpful votes

Very good product second time have ordered this product - but each time has taken about 1 week to receive as never have any stock when I order.

Audrey M.
1 review
0 helpful votes

The products are proving very worthwhile. The ordering process was a bit daunting (first time) but communication and delivery of products was exceptionally good.

Tina H.
1 review
0 helpful votes

Would have preferred an email to let me know items had been despatched. After three days had to call to check on delay. Would have been helpful if I had been notified that due to no stock there was a delay in despatch. Otherwise all good!

Mary L.
1 review
0 helpful votes

If there was an issue with the address, courier should have contacted your office prior to delivery not assume another suburb, even though it was my error in putting ibcirrect suburb on profile. Lucky for me the lady at that address where it was delivered was lovely and helpful and contacted you to let you know and then you contacted ne. I then made arrangements to have it collected.

Graeme H.
1 review
0 helpful votes

The product seems to be eminently satisfactory. First time my wife has used ones of Japanese manufacture.
I think we will be getting some more soon in due course - possibly a size smaller as these are more than adequate.

1 review
0 helpful votes

FIRST TIME SHOPPING ONLINE ..a little confusion with navigation but got there in the end. Thanks Arthur recent phone conversation. Barb.

Amy G.
1 review
0 helpful votes

its cheap and straight forward, Sam, he direct me straight what I want thanks Sam you are very helpful.

Jeriah E.
1 review
0 helpful votes

Left 1 star as I don't know how your product will perform. If it is good then I would adjust feedback. But until your product is proven to me I in good conscience cannot recommend you nor say if I would buy from you again.

154 additional ratings and reviews were submitted through Shopper Approved, but only the most recent reviews above 100 characters are displayed.

Customer Questions & Answers

Questions? Get answers from the Incontinence Products Direct staff and other customers.
Note: this is not for reviews - click here to write a review
Get notified about new answers to your questions.
Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Did You Find This Page Useful?

Sites You Might Also Like

Business owners: What’s your side of the story?

Register now for free – get notified of new reviews, respond to consumer feedback, add new photos to your page and much more.

Manage your business
Have a question about
Incontinence Products Direct?
Post Review