• InboxDollars

InboxDollars

Overview

InboxDollars has a rating of 3.57 stars from 1,724 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with InboxDollars most frequently mention gift cards, extra money, and play games. InboxDollars ranks 3rd among Work At Home sites.

  • Service
    662
  • Value
    662
  • Quality
    650

This company does not typically respond to reviews

Positive reviews (last 12 months): 71.4%
Positive
342
Neutral
19
Negative
118
184
See all photos

What reviewers want you to know

Positive highlights

  • Please don't waste your time with Lifepoints or any other survey site.

Critical highlights

  • In short: you will spend far too much time trying to earn a few bucks here AND the customer service sucks.
  • There's no direct phone number and feel they are just screwing me out of it.
How would you rate InboxDollars?
Top Positive Review

“Just got a $30 payout!”

Michelle S.
2/15/24

I've made well over $130 in the past 4-5 months just doing the occasional survey on the site and playing the free games from Freebie Friday that InboxDollars send out. It's easy money and comes in handy as I'm on a fixed income. So with this $30 payout, I got an Amazon card so now I can buy something that I "want" but don't particularly "need" and don't feel guilty.

Top Critical Review

“Disappointed”

LASKANWLF g.
3/6/24

Many various surveys to do, but there's disappointing situations. For example: Numerous times you'll spend an inordinate amount of time on one, get to the very last page, successfully click on the "Finished" button and only THEN it rejects you by saying "We Found a Better Survey For You".? You receive no money whatsoever! That's extremely frustrating and a waste of a members time! They could at least give you a partial monetary reward for your efforts or attempt! Not good! >=(

Reviews (1,724)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (84) survey site (58) phone number (20)
Thumbnail of user joev299
1 review
7 helpful votes
December 4th, 2020

Site has gotten a ton better since they reduced they payout minimum to 10$ from the shopping 30 it used to be. No longer charge the weird fees but they still nickel and dime you with minimum payouts on surveys and offers. I usually have to pull teeth with Customer Service to get paid out for completed OFFERS. There's other better survey sites and apps out there like Qmee surveys that cash out directly to Paypal with no minimums and no BS.

Thumbnail of user laskanwlf3
1 review
1 helpful vote
March 6th, 2024

Many various surveys to do, but there's disappointing situations. For example: Numerous times you'll spend an inordinate amount of time on one, get to the very last page, successfully click on the "Finished" button and only THEN it rejects you by saying "We Found a Better Survey For You".? You receive no money whatsoever! That's extremely frustrating and a waste of a members time! They could at least give you a partial monetary reward for your efforts or attempt! Not good! >=(

Tip for consumers:
Many various surveys to do, but there’s disappointing situations. For example: Numerous times you’ll spend an inordinate amount of time on one, get to the very last page, successfully click on the “Finished” button and only THEN it rejects you by saying “We Found a Better Survey For You”. ???? You receive no money whatsoever! That’s extremely frustrating and a waste of a members time! They could at least give you a partial monetary reward for your efforts or attempt! Not good!! >=(

Products used:
Doing online surveys

Service
Value
Quality
Thumbnail of user michaelh4480
1 review
0 helpful votes
October 30th, 2021

Don't know what happened. Have not used to this for the past couple of years, and got back on and met my $10 minimum for withdraw. It's telling me it will be 10 days before it is deposited into my PayPal account! No Bueno!

Thumbnail of user picklebackgirl
1 review
0 helpful votes
September 29th, 2023

Cashed out once no problem i think $20 to my paypal. Next time i went to cash out $10 it wouldn't let me send it to my paypal so i got the american express gift card and cant even use it...more of a pain

Thumbnail of user carlas511
1 review
1 helpful vote
May 25th, 2022

I'm with this app for 4 years and from time to time it can get pretty bad... like now! Before I was making $30 per month or more! Now, it took me OVER 3 MONTHS to get ONLY $10... That's right!
The videos only gives me 4cents per day, the surveys are NOT available anymore, Submit Grocery receipts is NOT available anymore, and the only thing I can do is just play a candy game and I have LIMITED TIME to play it... VERY BAD CASH APP NOW!

Thumbnail of user raevenduncan65
1 review
0 helpful votes
April 19th, 2024

The surveys here are actually not as they seem. They'll have you answering questions then either disqualify you or simply quick yu out. A few of them asks my race and kicked me out, the length of pay takes forever to receive and I had to make an account because mine all of a sudden was deleted. Totally unprofessional.

Products used:
Would rather use none

Service
Value
Quality
Thumbnail of user roxannet52
1 review
0 helpful votes
May 12th, 2021

At first I really liked this site but then when I go to try cashing out it says to enter A valid PayPal Account. I never have A problem any other time with any other Apps but this one won't pay out... Fake Apps bug me big time. How would these people like being lied to after doing all these surveys, spending time earning these points

Service
Value
Quality
Thumbnail of user atmarmasmom
1 review
0 helpful votes
April 16th, 2024
• Updated review

This website has many things available on it, the surveys mostly kick you out after answering questions for about five minutes, and those are the ones they recommend for you! The games are ridiculously stupid, they say you can earn $300 from playing a game for 14 days, then they say you have to reach some idiotic level like 500 or so and you have to buy some nonsense while in the game. My good HONKS. Then there are the offers they give you, most of them require you purchasing things too.

Service
Value
Quality
Another Survey Site
January 20th, 2024
• Previous review

This is another survey site which tells you you can earn a lot of money, but in truth, it's about average. They have LOTS of surveys, but most of them kick you out after doing about five minutes. I had 19 surveys the other day, and only got paid for 3. They have these free offers, which have many game apps, but most of them want you to get to some obscene level (like 600) before paying even a dollar. The other offers are for pennies up to 5 cents. Eureka pays better, JustPlay pays better, and Inbox (when it finally does pay out) takes 3 - 5 days to get the money to your bank, not immediate cash out like JustPlay. YouGov is another survey site which pays out well.

Thumbnail of user alexandrear5
1 review
0 helpful votes
October 6th, 2022

I've been using the app to make extra money while I'm bored at home and it has been great for that but I do have to say trying to get paid out has been such a pain. I can never receive my gift cards. I have to email their support and wait forever for them to reply so that maybe I can actually receive my gift card. Once I get all my gift cards I probably won't use the app anymore just too much of a hassle for a small amount of money.

Tip for consumers:
If you have a lot of patience then it might be good for you.

Service
Value
Quality
Thumbnail of user consuelog27
1 review
1 helpful vote
February 15th, 2024

I love how much money i save with inbox dollar it is quite simple to do. The problem is getting the cash outs. I have always waited until i get $100 to redeem them. I have now redeemed 3 times and always have to follow up with an email. Unfortunately there is no clear way any more to send a message so I have been waiting now to receive my 2 $100 amazon gift cards/ if the redeem process was better I would recommend this site over any other coupon site but redeeming is a job in itself.

Products used:
i ordered gift cards as part of my redeeming

Thumbnail of user cheryld928
1 review
0 helpful votes
November 18th, 2022

A Slow at giving rewards out. You already have to wait 7-30 days in most cases AFTER you completed a game or other app. Then you have to wait even longer and then even longer when you have it put on a PayPal account

Thumbnail of user thomash2907
1 review
0 helpful votes
February 15th, 2023

I spent weeks doing all these surveys, and I finally was at the 30 dollar cash out. Never received it. Also cashed out a 10 card for Google play, the link freezes up everytime I attempt to redeem. Awful.

Thumbnail of user colleens303
1 review
0 helpful votes
September 27th, 2021

I started out doing free offers with them to get cash playing the games downloading apps. Recently I started doing a few where I play. Cash games an deposit cash an get my reward I have now been waiting over a month an few weeks an I have sent multiple message in this time I've got one reply to tell me everything was fixed so I go an check an nope nothing fixed an yet not another response since then even with screen shot proof of my account so just watch how much you invest threw the apps other wise I have not had to many issues beside being locked out for days with out reason.

Thumbnail of user jenniferanderson588
1 review
0 helpful votes
November 1st, 2023

Wish cash outs came in sooner but overall great and awesome that this website lets you get rewards for playing games

Thumbnail of user sharaen
1 review
0 helpful votes
January 31st, 2024

I cashed out two payments for one $50 egift card and one $30 egift card both with MasterCard and I tried using them on a few different websites but they didn't work. Then when activated them on the redeem website, it made two separate accounts when I already created one before I got the codes to redeem. Another thing, my phone isn't compatible for the tap and pay feature.

Products used:
Egift card through MasterCard

Service
Thumbnail of user eugeniah13
2 reviews
0 helpful votes
November 25th, 2021

It doesn't help me. I can't use a code on my phone. I don't understand why inbox dollars won't mail me a real Starbucks 10$ giftcard so not too happy

Service
Value
Quality
Thumbnail of user katherines461
1 review
1 helpful vote
August 31st, 2020

Perhaps this site would be worthwhile for a regular consumer of an enormous variety of products, who has nothing better to do all day than play with online media and discussions. For anyone else, it's just a major pain in the rear. Their "dollars" are much closer to "pennies" (best-paying results I ever got was $1.00 for half an hour's work); they provide virtually no information on their survey options before you click into one, so you can spend 10 minutes answering questions only to be told you don't qualify; and once you're signed up, you can't even take the money and run until you've accumulated a minimum of $30.00 (which can easily take months).

Thumbnail of user nicolet836
2 reviews
0 helpful votes
September 1st, 2023

Where do I even start, first it doesn't recognize that I downloaded the game so there was no pending money of that. Secondly, after I reached the required levels to earn it did not show up. Did this twice for two different games I played. The one before did pay out except when it was more than $30. Inboxdollars has really gone downhill because they aren't doing enough to let you earn. In other words they are being cheapskates now with the way you earn. Eventually they did credit me but since it was through special credit I never got my bingo bonus either.

Tip for consumers:
can/t even do surveys on inbox dollars anymore

Products used:
paypal to cash out

Service
Value
Quality
Thumbnail of user tylerg218
1 review
0 helpful votes
September 6th, 2021

Overall it's been a good job they pay out most of the time except this one time I'm waiting right now big amounts it seems like they don't want to pay out

Thumbnail of user lindam5854
1 review
1 helpful vote
October 11th, 2023

Lately I haven't been receiving cash back on games I've been playing. I'll get like the first one on a game but the rest don't follow. Contact support literally show them everything they asked for and still denied pay. I provide my play store history showing purchases for said game and even that didn't work. I'm owed atleast $50

Service
Value
Quality
Thumbnail of user monicac543
1 review
0 helpful votes
November 19th, 2021

The last payment of ten dollars was given but code number expired. They also blocked me from surveys claiming that I lied with no explanation. I used to love this site, now, not so much.

Thumbnail of user javana2
1 review
0 helpful votes
April 3rd, 2022

Normally, I get at least a decent & speedy response from support if there is an issue. The last few have progressively plummeted. Most recently, I was dealing w/ a login issue, at payout, that kept saying my account was deactivated. On the last received response, the rep had the nerve to jab & insinuate the tech issue was my fault & threatened to restrict or deactivate my account. I requested clarification for the insinuate & haven't heard back since. 2 stars lost, Ammar. Maybe you should leave the service calls to Tylena.

Thumbnail of user nicj13
1 review
0 helpful votes
April 20th, 2021

They don't automatically credit you and customer service is a joke. Still waiting on a response from a request over 2 weeks ago. Won't pay me for fulfilling all their requirements.

Products used:
Online survey company

Service
Value
Thumbnail of user kevinc1488
1 review
0 helpful votes
March 23rd, 2021

The don't always pay the offers they post and I haven't been able to contact them at all. I'm trying to get my $150 for setting up a chime account.

Tip for consumers:
Don't waste your time with the chime account offer.

Products used:
It's an app

Service
Value
Quality
Thumbnail of user georgea539
1 review
1 helpful vote
September 11th, 2020

I have notified InboxDollars support crew that I didn't receive a $50.00 credit for getting a quote with Liberty Mutual as the promotion dictated. Still nothing after several weeks.

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From the business

Make money online! InboxDollars pays its members to: Sign Up, Read E-Mail, Refer Others, Join Survey Sites, Play Games, Complete Offers, and More!

Company Representative

Thumbnail of user members1
Member S.
Typically does not respond to reviews

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