Some of the buttons were busted open/plastic didn't cover whole button when they arrived. The design was also a bit off but that was our fault for not paying for a proof
No surprises or problems. My order was exactly what I wanted and I was kept in touch with the process all along the way. Earlier than expected delivery was a welcome surprise!
Amazing experience! Imprint was so quick in response time and delievery and they were flexible with my rushed order. Definitely will order from them again!
The website was nice and easy to use. The chat worked like a charm and was very fast. The signs are good quality but I'm not so sure about the lettering print. Time will tell.
This was great and fast. After I places my order, I emailed them to add a white border. They said it might be too late, but when I received the sign, it had the border.
I had a last minute, rush order, and everything was delivered when promised. The product was exactly as expected. I will be ordering again in the future.
Customer service was quick and responsive. The Mugs are good - but the logo seems to be stretched out on the cups.
Other than that overall good experience
If it's regarding the wristbands great. Lanyards... okay supposed to be silver lettering and is all the way around except on one one every one of them
If you order very simple things, its pretty easy. If You have even a slight change its very difficult to get any customer service in a timely manner. One cuatomer service person, after being on hold and dropped and tranferred to customaer service where there is a voice recording which tells you there is no one to speak with, hung up on me when I asked to speak to a supervisor. Why would you transfer me to a voice recording that you have to filll out a ticket after you spoke to me for over 30 minutes knowing my issues and not TELLING me its just a voice recording!
The product was exactly what I wanted at a good price. I was just disappointed that for an item that was showing in stock it took so very long to receive.
I ordered some t-shirts and paid extra shipping to have them delivered by a certain date and they came late. And the refund they wanted to give me was practically nothing.
The customer service was poor. The delays from COVID were not made clear and you should update your system so that it doesn't get false delivery dates.
Quality of product was not what I was expecting. By that was probably on my part. I ordered embossed and it just doesn't show up very well especially on white. I had no idea.
The avatar chat feature was a joke and. I dot got back to me. I asked for a full refund and then the banners arrived a couple of days later AFTER our needed date
It was great service. We needed to increase our production from 30 to 50, and customer service took care of it no problem even though it initially didn't look like it could be done. That was cool.
Figuring out pricing as I went along was a little annoying (but it seems like ALL online sign companies are this way). But comparatively, pricing was inexpensive, sign is nice
I placed an order that was done on my computer for design, and the imprint on the coffee mugs were more clear and crisp than I ever would have imagined...incredible
Previous order didn't look like it looks on website. Even after I called for confirmation, it wasn't what I wanted. Items were nice, but dont go with my banner, t-shirts, pompoms, or balloons.
I ordered 12 and received about 20 because a lot of them were very off centered or not straight i do appreciate the extras since they were not printed right but i could only use about 10 of them.
The design and order process were great. The yard signs we ordered have some scratches and discoloration on the faces, but we can live with it for our purposes...
Answer: Imprint.com is a total scam. I will never do business with them again.
Answer: Lots of back and forth. Can't call customer service. Have to fill out a 'ticket'. Waste of time.
Answer: The reviews but not I wish I did more research. They also gave me an estimated time which I need but now they can't tell me why it's way past the estimate time.
imprint.com has a rating of 4.1 stars from 2,182 reviews, indicating that most customers are generally satisfied with their purchases. imprint.com ranks 4th among Printing sites.