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  • ImpraGas.co.uk

Overview

ImpraGas.co.uk has a rating of 3.27 stars from 23 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ImpraGas.co.uk most frequently mention new boiler. ImpraGas.co.uk ranks 450th among Home Appliances sites.

What reviewers want you to know

Positive highlights

  • The installation was completed in a day by Tim and Cameron, who made an excellent job.

Critical highlights

  • The company was hired to change and move the boiler.
  • First one is the actually installation of the boiler.
How would you rate ImpraGas.co.uk?
Top Positive Review

“Pleased with the service”

mrs J.
2/12/21

The old boiler was cleanly removed and the new one is great. The chap who installed it was super and far too well trained for just fitting boilers. He left after our last service. They did expect him to drive miles in a day and still finish the job. Does my 10 year guarentee die with the company?

Top Critical Review

“Don't go with this company unless you want unfinished work and poor customer service”

Ryan C.
12/19/19

I don't usually write reviews but if I did it would have to be really bad so I can help other potential customers avoid working with this company. There are 2 issues I'm still trying to resolve with this company. First one is the actually installation of the boiler. The installation was suppose to take two days to finish and it has already been three weeks and still not finished. I can understand that it's the Christmas period and extremely busy but there's been constant miscommunication where Impragas state that's it's been fully installed when it hasn't... Second remark about this company is the servicing plan. Initially I asked for this to be included in the cost I paid which wasn't cheap and now the company are accusing me of not having it in the final agreement. I am now having to fetch out with my own money to pay for it. Anyone considering doing business with them. Avoid unless you want an installation process full of headaches

Reviews (23)

Rating

Timeframe

Other

Reviews that mention popular keywords

company (13) installation (14) job (11)
Thumbnail of user mrsj169
1 review
0 helpful votes
February 12th, 2021

The old boiler was cleanly removed and the new one is great. The chap who installed it was super and far too well trained for just fitting boilers. He left after our last service. They did expect him to drive miles in a day and still finish the job. Does my 10 year guarentee die with the company?

Tip for consumers:
so you take out a 10 year free service plan only to find you only get 2. sorry to hear they went under.

Products used:
vailient boiler

Service
Value
Shipping
Quality
Thumbnail of user samt245
1 review
0 helpful votes
February 18th, 2020

Excellent company, providing an excellent service. Boiler installation completed seamlessly and without any hassle

Thumbnail of user rosemarye10
1 review
0 helpful votes
May 23rd, 2019

The ImpraGas Staff have been great. They beat my 4 previous boiler quotes, and even managed to fit my new Worcester Bosch much sooner than originally expected. The boiler fitter arrived exactly on time and had no problem fitting my new boiler by mid afternoon, leaving no mess atall at any point in my flat. I am delighted with the boiler and on the first evening the team phoned me back immediately when I had a question about the brand new thermostat. Very reassuring. Do not hesitate to give ImpraGas a call. HIGHLY RECOMMENDED.

Thumbnail of user pats368
1 review
0 helpful votes
June 26th, 2019

Very happy with the installation. The engineer did a great job despite the problems with the existing pipework etc. Quick and tidy.
There really were problems and the pipework we inherited when buying the house has subsequently been replaced by a local plumber - so all credit to the engineer who attended and installed the system which has run flawlessly since.

Thumbnail of user clivew13
1 review
2 helpful votes
January 7th, 2019

Great company, were unable to fit our new boiler on the day they said, so they gave us 3 free boiler services by way of compensation. The boiler was fitted quickly and efficiently, had no problems at all, would recommend Impragas for their brilliant service and reasonable prices.

Thumbnail of user denisc57
1 review
2 helpful votes
January 4th, 2019

Would certainly recommend Impra Has. The quotation proces was brilliant and everything was fully explained by Jason (surveyor). The pricing was much more competitive than British Gas. The installation was completed in a day by Tim and Cameron, who made an excellent job. They explained everything, made sure all our carpets were protected and after they left you would have known that they had been at our property. All the old system, tanks etc were taken away. If you are thinking about using Impra Gas, then I would suggest you request Tim and Cameron to do the installation.

Thumbnail of user alanp216
1 review
0 helpful votes
April 7th, 2019

Good service and installation from word go, would recommend this company to everyone. My installation of a new boiler and radiators was in February 2017 and everything has worked perfectly.

Thumbnail of user philk80
1 review
1 helpful vote
January 4th, 2019

Had a comprehensive survey carried out which was very thorough.
The installation was carried out completely hassle free. There was very little mess and the whole area was thoroughly cleaned up on completion.
The operation of the new boiler was fully explained.

Thumbnail of user jasonf48
5 reviews
4 helpful votes
August 15th, 2016

These guys fitted a new Vaillant boiler for us and it is really smart, especially with the Nest thermostat and boost button. Really impressed with how fast a tidy the fitter was, started in the morning first thing and was all done and dusted by end of day! Hopefully the new boiler will save us a few quid because it's super efficient compared to last one. I would not hesitate to recommend theses guys if you need a new boiler

Thumbnail of user samb325
1 review
1 helpful vote
October 3rd, 2018

Boiler broke down over the weekend and Impra Gas were the first to call us, gave us a good package and installed the boiler yesterday. Great work, easy to sort. Thanks

Thumbnail of user gordont14
1 review
1 helpful vote
August 30th, 2017

I had a boiler fitted last year and although I was very pleased with the service at the time, I did not write a review as I wanted to see how the boiler was working after the first year. I am pleased to say the boiler has worked perfectly and I have just had the first years service. This was carried out by David, who as with all the other ImpraGas employees I have met, was polite and professional throughout the visit. I am very pleased that Joseph Valente has made such a success of his business and that he appears to be taking on employees who matche his own character.

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From the business

Gas boiler installation and replacement service from ImpraGas Ltd. If you? ۪re ready to replace your old gas boiler with a new model, get a boiler quote in minutes.

Company Representative

Thumbnail of user chrisr744
Chris R.

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