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  • ImpraGas.co.uk

Overview

ImpraGas.co.uk has a rating of 3.27 stars from 23 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ImpraGas.co.uk most frequently mention new boiler. ImpraGas.co.uk ranks 450th among Home Appliances sites.

What reviewers want you to know

Positive highlights

  • The installation was completed in a day by Tim and Cameron, who made an excellent job.

Critical highlights

  • The company was hired to change and move the boiler.
  • First one is the actually installation of the boiler.
How would you rate ImpraGas.co.uk?
Top Positive Review

“Pleased with the service”

mrs J.
2/12/21

The old boiler was cleanly removed and the new one is great. The chap who installed it was super and far too well trained for just fitting boilers. He left after our last service. They did expect him to drive miles in a day and still finish the job. Does my 10 year guarentee die with the company?

Top Critical Review

“Don't go with this company unless you want unfinished work and poor customer service”

Ryan C.
12/19/19

I don't usually write reviews but if I did it would have to be really bad so I can help other potential customers avoid working with this company. There are 2 issues I'm still trying to resolve with this company. First one is the actually installation of the boiler. The installation was suppose to take two days to finish and it has already been three weeks and still not finished. I can understand that it's the Christmas period and extremely busy but there's been constant miscommunication where Impragas state that's it's been fully installed when it hasn't... Second remark about this company is the servicing plan. Initially I asked for this to be included in the cost I paid which wasn't cheap and now the company are accusing me of not having it in the final agreement. I am now having to fetch out with my own money to pay for it. Anyone considering doing business with them. Avoid unless you want an installation process full of headaches

Reviews (23)

Rating

Timeframe

Other

Reviews that mention popular keywords

company (13) installation (14) job (11)
Thumbnail of user beenaa
1 review
1 helpful vote
August 23rd, 2018

Did it on time and did a good job.
The after care was good and the team sent all of the paperwork on time.

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From the business

Gas boiler installation and replacement service from ImpraGas Ltd. If you? ۪re ready to replace your old gas boiler with a new model, get a boiler quote in minutes.

Company Representative

Thumbnail of user chrisr744
Chris R.

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