About the Business
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
It worked out fine but I have limited access to your cloud. Now I have to download to my cloud (I'm not sure how to do that) or pay, pay, pay.
I had several hundred print photos from decades ago that I wanted preserved and converted. IMemories did a great job converting all of them (mostly from the negatives) and I received all of the photos and slides back just as expected. I plan to use iMemories for additional digitizing.
Hi Peter,
Thanks for the great review. We appreciate your kind words. Let us know if we can help in any way.
Haven't had time to work with videos yet. Was disappointed that I started getting msgs that I had to start paying for storage in order to retain access to my videos
It was wonderful to see people that have passed on and see all the places we went back then thank you very much.
Hi Herbert,
Thanks for the 5 star review! We are so glad you are enjoying the iMemories experience.
The process was quick. To see my family and memories come back to life was truly an overwhelming and heart felt moment.
Hi McKayela,
Thanks for the great review. We appreciate your kind words. Let us know if we can help in any way.
Great job in converting our 35mm slides, VHS tapes, and old photos to a digital format! Would use them again
Hi Henry,
Thank you for submitting your review. We are so glad you are enjoying your memories. Let us know if you have any questions.
So happy I found this online service which enabled me to have all my VHS tapes digitized and viewed online. My 3 adult children laughed for hours watching their youth unfold onscreen and my youngest, who insisted that we had no record of her because we were too busy with our big family by the time she was born literally cried,"I've been waiting for this my whole life!" when she saw herself indeed featured prominently in the videos.
As promised, iMemories made digital conversion easy. I would use this service again. Thank you! Have a great day.
Hi David,
Thanks for the 5 star review and trusting us with your memories.
The VHS tapes I sent came out beautiful. I can now put them on a disk and treasure them forever. I can eve
We are so glad we could help you preserve your memories.
I am very happy with the service and product. I now have my films on dvd. Great memories to cherish.
We are so glad we could help you preserve your memories.
I thought my old 8mm films (40+ years old) were deteriorating and they had precious moments with my children when they were 1 and 3 years old and all the events they were involved in up to and including their early teens along with their friends and many cousins but your company was able to fit them on 4 DVD's and I am so pleased. I was able to sell my OLD movie camera, projector and screen and pop them in my DVD player and watch them on my TV or computer. What they promise on their website is just what you get and the mailing labels and boxes were so easy to utilize and they were able to do it in a timely manner (less than a month). The Customer Service people were very helpful because I am not a technical person like all my children and grandchildren are. Now everything is able to be recorded on their phones. They capture everything for me to look at and my precious moments are laughable for them BUT PRECIOUS to me.
We are so glad we could help you preserve your memories.
Good experience, not easy sending ones family memories out to strangers. Imemories instilled trust in the process and flowed through with what they said would be done.
Thanks for the 5 Star review, and for trusting us with your memories! We are so glad you are enjoying the iMemories experience.
Some of the videos have streaks thru them and it happens to be the important moments but all and all it's nice to have the memories more accessible
Converted wedding video from 32 years ago and there was some deteriation but it was converted before more damage could occur.
Hi Ann,
Thanks for taking the time to submit your review. Let us know if you have any questions. 1-800-845-7986
I'm telling all my friends about IMemories. This is so great see all my stuff. I always had my video camera ready to use at all times and I am now loving see everything.
We appreciate you taking the time to submit your review. We are so glad you're enjoying your memories.
Very helpful when you call. Nice people. Great product! My 20yr old tapes came out great. Did my 50 yr old wedding pictures on dvd. Came out wonderfulil!
We appreciate you taking the time to submit your review. We are so glad you are enjoying the process. Let us know if you have any questions.
I love having my old videos I had no way of playing now online - thanks!
Thanks for the 5 Star review! We are so glad you are enjoying the iMemories experience.
This was my second time to use. Couldn't be happier. My videos were beautiful. I have shared them with family and friends. We're have laughed and cried! Thank you!
Thank you for being a returning customer! We appreciate you taking the time to submit your review. We are so glad you're enjoying your memories.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
HI Maggie,
Thank you for submitting your review. We are so glad you are enjoying your memories. Let us know if you have any questions.