About the Business
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
It's so exciting being able to sit down whenever and wherever and watch old videos of my kids and grandkids. My video tapes were getting to a point they weren't working. I'm so thankful to have them all preserved on the cloud. I tell all my friends they need to send you their old videos too!
Sent in all my old videos, tapes and film... they did a fabulous job! Enjoying showing the family all our old memories!
Hi Sheryl,
Thanks for the 5 star review and trusting us with your memories.
I am so pleased with my experience here. I am able to see movies and slides I haven't been able to see in many years. Some I had totally forgotten about. Seeing family members from years ago and sharing them is the best experience.
Hi Judy,
Thanks for the 5 star review! We are so glad you are enjoying the iMemories experience.
Looks great and we will be able to watch our memories for years. I would recommend imemories to all my family and friends to use.
Hi Stephanie,
Thanks for the great review. We appreciate your kind words. Let us know if we can help in any way.
I had lots of old photos that I wanted to save. I sorted through them and sent them to I memories in their box. Now I am organizing the pictures quickly and sharing with others.
Hi Nancy,
We appreciate you taking the time to submit your review. We are so glad you are enjoying the process. Let us know if you have any questions.
Only downside is you have to pay a yearly fee to keep them. If anything ever happens to me I don't know if anyone will know to keep it up.
Hi Brenda,
We appreciate you taking the time to submit your review. You do have the option to download your media to your own computer but subscribing through does make it easier to share and access at any time, where ever you may be. Feel free to call us with questions.
IMemories is an easy to follow experience. They took my old VHS cassettes and converted them into DVD's. The process was simple and in steps. If you have a question like I did, I just called them and they were very helpful and nice. The mailing is easy also. Now I'm all set for some Christmas presents!
Hi Kelli,
Thanks for the great review. We appreciate your kind words. Let us know if we can help in any way.
All good with the 35mm slide transfers... thank you for making the process so easy and convenient... giving this as a christmas gift to a family member
Hi Laura,
We appreciate you taking the time to submit your review. Now is a great time to get your media into us to process. You are so right, this will make a wonderful Christmas present. Please call us with any questions you might have. 1-800-845-7986
I recommend it to everyone who has dvds, videos or loose pictures lying around collecting dust. We look at them all the time. Thank you. Best thing I ever did.
Hi Stacey,
Thanks for the great review. We appreciate your kind words. Let us know if we can help in any way.
Good experience with memories! My internet is slow because I live in a rural area so downloading has been a very slow process. Editing has been a problem because of that. IMemories labeling was good and an easy site to work with. Would like to send some more tapes later down the road to digitize!
Hi Emily,
Thanks for the 5 star review and trusting us with your memories.
Excellent experience - start to finish. I am technologically challenged and they explained the whole process so that I understood it. Would recommend them highly.
Hi Connie,
Thanks for the 5 star review! We are so glad you are enjoying the iMemories experience.
Digitalization was completed on time and in good shape. I especially like the ability to edit the videos. Instructions aren't clear on how to do that but a call to Imemories cleared up my confusion.
Hi James,
Thank you for submitting your review. We are so glad you are enjoying your memories. Let us know if you have any questions.
Great service with helpful staff. Very satisfied and order completed when promised. Cost was very reasonable.
Great response. Good customer service. I would use them again thanks. Fast and helpful. Paula Varnes Fussell
It was ok disappointed that some of my memories could not be converted. Thank you!
Hi Lisa,
We appreciate you taking the time to submit your review.We are always trying to obtain the best possible outcome. Please let us know if you have any questions.
Thanks Everything turned out great. Looks good. It was done in the time frame that you said it would have been done
Hi Wally,
We appreciate you taking the time to submit your review. We are so glad you are enjoying the process. Let us know if you have any questions.
Great seeing these long lost videos rejuvenated back to life! Funny showing my kids what I experienced when I was a kid there age now.
Hi Sanjay,
Thank you for submitting your review. We are so glad you are enjoying your memories. Let us know if you have any questions.
I have been extremely satisfied with I-memories as a place to store all my photos, 8 track, & VCR memories. I can share with everyone!
Thanks for the 5 star review! We are so glad you are enjoying the iMemories experience.
Great Service-Amazing Turnaround. I would definitely use I-memories again
Hi Elizabeth,
Thanks for the 5 star review and trusting us with your memories.
Overall happy with order... although I thought that there was going to be some cleaning and restoration of the videos
Hi Angela,
Thank you for submitting your review. We do try to obtain the best capture possible. If you feel there is a tape that we could research for you, please give us a call to go over things with you.
1-800-845-7986
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the great review. We appreciate your kind words. Let us know if we can help in any way.