iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
It was awesome to be able to see the videos and pictures I sent in
All on my phone or computer after years and years of them sitting in
A box in a closet. I will be sending more family memories to be transfered
Asap!
Thanks to iMemories, they restored a couple of family pictures, that had been partially damaged in a flood. One being of my daughter when she
Was a toddler, but passed away in 2003 at the age of 37. I now have that
One picture to look at, as long as I am on this earth. Thank you again.
Thanks for the 5 star review and trusting us with your memories.
We are finally able to view our home movies that we made 25+ years ago! So happy with the results. Our videos were on a format we couldn't access anymore and were basically lost to us until we had iMemories convert them to digital files. Now we can share them with our family and friends and are having the best time reliving our precious memories.
Thanks for the 5 star review! We are so glad you are enjoying the iMemories experience.
It seems I did not understand how much time it will take to go thru our converted memories to decide if worth keeping and how to keep. Since I'll have to start paying for storage soon if I dont get it done, I feel the pressure of time running out. In hind-site, I wish I started with just a few tapes so I could learn how to do this on a smaller scale.
Hi Elizabeth,
Thank you for taking the time to submit your review. If you need more time please remember for the price of a cup of coffee you can take your time going through your media without feeling rushed. You can cancel at any time. Please let us know if you have any questions. 1-800-845-7986
Very satisfied with service and would highly recommend it to anyone! Thank you for preserving my babies memories!
Thanks for the 5 star review! We are so glad you are enjoying the iMemories experience.
Love this company. Both my grandparents and mother all passed away within a year of each other. I was left with boxes of old film. I was able to get them all digitized and saved. It was such a joy to here all their voices and see them in their youth. Such a wonderful gift from imemories. I cannot thank you enough for this service.
Thanks for the 5 Star review. We are so glad we could help you preserve your memories.
So speedy and amazing quality. They did an excellent job. Have already recommended to others. I love how they post the videos as they are uploaded so you don't have to wait to view.
We appreciate you taking the time to submit your review. We are so glad you're enjoying your memories.
I was apprehensive to release my tapes for fear of loss or damage, but thankful they are safe and returned back to me after being transformed into digital format! Now I can preserve them forever!
I saw films from 1959 of my family I would not have if I didn't send them to You to be converted! Thank you!
Thanks for the 5 Star review. We are so glad we could help you preserve your memories.
Most of my family's memories from the 60's and early 70's were on slides and Imemories brought them back to life! Thank you!
Thanks for the 5 Star review. We are so glad we could help you preserve your memories.
It was an easy process and done in a very professional manner! The quality was on a high level and I enjoyed having my memories preserved. Thank you!
Thanks for the 5 Star review! We are so glad you are enjoying the iMemories experience.
Taking longer than I planned to review existing tapes.
Thanks for the 5 star review and trusting us with your memories. By being subscribed you can take your time reviewing your tapes. Feel free to call us with any questions you might have. 1-800-845-7986
I enjoyed watching old videos brought to life. Shared memories with five siblings and two children
All enjoyed watching
We appreciate you taking the time to submit your review. We are so glad you're enjoying your memories.
Wonderful memories at my fingertips now. Extra care and effort given to the older tapes which is much appreciated.
Thanks for the 5 star review! We are so glad you are enjoying the iMemories experience.
I sent 50 videos in all different formats. I wasn't sure what to expect. When I received them and saw my parents and aunts and uncles who are no longer with us, I knew it was worth every penny! My adult children are enjoying watching themselves when they were little. I had some trouble downloading the files, but the customer service person helped me right away.
Thanks for the 5 star review! We are so glad you are enjoying the iMemories experience.
I've submitted boxes of family videos now and am happy to be able to access them whenever and wherever as well as easy to share files
Sent in 4 types of media, including reel-to-reel, and all was digitized beautifully! Memories to view and share.
We appreciate you taking the time to submit your review. We are so glad you're enjoying your memories.
Sent in old tapes and it was so much fun to get to see what what on them and see my kids when they were little. Imemories is fast and not too expensive. The experience was easy and fun.
Thanks for the 5 star review! We are so glad you are enjoying the iMemories experience.
Everything was easy to do. The website is easy to navigate. The cloud storage is nice. The price is reasonable. The options for how to get your content is plenty.
Thank you for the great review. We are so glad you are enjoying your memories. Let us know if you have any questions.
To be able to see my videos over again, what a fantastic journey and great memories. Thanks for bringing those wonderful memories back to me and family.
Thanks for the 5 star review and trusting us with your memories.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.
Thanks for the great review. We appreciate your kind words. Let us know if we can help in any way.