About the Business
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I love how reliable and quick iMemories is. Several times I've sent over important memories on VHS tapes or various other "older formats" and iMemories does an amazing job of converting them well and quickly, and returning the originals in the same condition in which I sent them.
Was asking for $$ every step of the process. Could only afford a few tapes and then wanted more to put them on CD.
Totally worth it! I would've given a 5 star rating but I'd like to see better guidance on labeling and editing. Couldn't seem to put proper dates on them without scrolling thru 25 years on the pop up calendar and no way to manually type it in.
It's really fun to see all these old films I couldn't view before. Thank you. Would recommend your service to my friends.
We appreciate you taking the time to submit your review. We are so glad you're enjoying your memories.
This was a pleasurable experience. I have been wanting to get our home movies converted for years and they are over thirty years old. So thankful that they were converted and returned safely.
Thanks for the great review. We appreciate your kind words. Let us know if we can help in any way.
Great job at preserving memories. Just be sure you have an external drive to store the movies on or buy space from their "cloud storage". :)
Thanks for the 5 Star review. We are so glad we could help you preserve your memories.
Among the old negatives I had done were a couple of pictures that I had never seen and were worth the whole thing. I treasure those pictures.
I want to do more but am in the middle of moving and it will be some time before I can get back to finding what I want to send. Is there any time limit on when I can again send material to you?
Thanks for the 5 Star review! We are so glad you are enjoying the iMemories experience. As long as you are subscribed you are fine. Make sure you use the same email you used with your first order and we will add to that account when time allows you to send the next order.
Call with any questions you might have. 1-800-845-7986
Order got processed but a VHS video got split into 2 videos and I don't know how to get them back together. I wish they had checked with me before splitting it.
Thank you for your prompt service. All digitals have been downloaded, but I have not yet edited them for DVDs yet. Cannot accurately rate the results until I have time to view & edit all of them.
Thanks for taking the time to submit your review. We appreciate your feedback. Let us know if you have any questions. 1-800-845-7986
All great so far- I havent made any DVDs yet but am going to try it out!
Everything was returned safely and in timely manner. Thank you!
Thanks for the 5 Star review! We are so glad you are enjoying the process. Let us know if you have any questions.
Great turnaround. Movie quality excellent. Easy to access online. Couldn't be happier. Return of originals fast and efficient
Thanks for the 5 Star review! We are so glad you are enjoying the iMemories experience.
So satisfied with iMemories I will be sending more to be converted
Thanks for the great review. We appreciate your kind words. Let us know if we can help in any way.
Even though you don't have a clue what is on old family movie cassettes from the 60's... it's worth the free shipping to find out! Time/money well spent.
Thanks for the 5 Star review! We are so glad you are enjoying the iMemories experience.
Very professional work. We're having fun! Timely, consumer friendly, helpful advice by phone.
We appreciate you taking the time to submit your review. We are so glad you are enjoying the process. Let us know if you have any questions.
Great service and quick turn around time. Pictures were easy to download and originals returned in good condition.
We appreciate you taking the time to submit your review. We are so glad you're enjoying your memories.
I have use them in the past and I will use them in the future! Peace of mind knowing that my memories are preserved for future generations
For my 60th birthday... this is what I wanted. Thanks for making it possible and affordable!
Thanks for the 5 Star review. We are so glad we could help you preserve your memories.
We recently had all of our home movies converted to digital by IMemories. We are definitely glad we did this. It has been fun to see our kids when they were little. I didn't give 5 starts because the editing didn't seem to work like it should. And I thought there would be more editing features. However, they have a better price than another company I looked at, and it's hard to be unsatisfied when you get your home movies! I am considering having our old photographs digitized as well.
We appreciate you taking the time to submit your review and feedback. We are always working on improving our website. We are so glad you're enjoying your memories. Please call us with any questions you might have. 1-800-845-7986
Very happy with my memories. The download was easy and very clear. I'm so glad I sent them to imemories and have them saved
I can find no where where I can order my memories on a USB like the ad said I could. Also, the tools used to create CDs/DVDs is not very good. For example, To delete a mistaken album from a CD you have to delete one at a time. I also wish that the titles were automatically written to the packaging of the DVDs. Now i have to watch each and every album to see whats in them so I can write it on the packaging, but it won't accept more than just a few characters! WHY? How can I write everything on there? Ugh. Their website is very lacking.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you taking the time to submit your review. We are so glad you are enjoying the process. Let us know if you have any questions.