• IMEI-Index

Overview

IMEI-Index has a rating of 4.71 stars from 96 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with IMEI-Index most frequently mention customer service. IMEI-Index ranks 10th among Unlocked Phones sites.

  • Service
    5
  • Value
    5
  • Shipping
    3
  • Returns
    2
  • Quality
    5
3
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What reviewers want you to know

Positive highlights

  • I think the best test of customer service is when something goes wrong...
  • I have used this firm twice to check out an iPhone 4s and iPhone 5 purchased off eBay.

Critical highlights

  • I paid for the full IMEI check and got an email with a link that had no information in it except my IMEI number.
How would you rate IMEI-Index?
Top Positive Review

“Thank You”

jig p.
6/4/18

Thank You for dealing with my issue promptly the refund was received very quickly as you promised. I wish you luck in your future business. Jigs

Top Critical Review

“Doesn't get any worse than this. Stay away!”

Syed M.
2/17/20

I thought your reports are instant. My report details My IMEI number is *******9804478 And my Transaction ID: 0CJ477473X540234A My Receipt No: 3557-9951-6985-0700 Fake site, didn't get any any report just charged me, I've mailed them few times, but didn't get any reply. Doesn't get any worse than this. Stay away!

Reviews (96)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (6) iphone 5 (4) imei number (3)
Thumbnail of user who42
2 reviews
1 helpful vote
September 7th, 2015

I used to determine if my phone was unlocked. Report indicated that "Locked" was " unknown" Not much help. Sent a reply to provider on weekend. They replied on Monday and gave email that phone was unlocked, and they had an error in their report which they will fix as soon as possible. Also web site said I could get a free check but when I tried it said free was not working so I had to pay. That was aggravating.

Thumbnail of user hamedf
Hamed J. – IMEI-Index Rep

Hello, about the free IMEI Check you can send us an e-mail (We can only do that manually). I am sorry for that misunderstanding to our report. As I told you, our developer is working on it and our e-mails and contact form is always there for you to ask any questions about the IMEI Check form and its results!

Thumbnail of user luise14
1 review
1 helpful vote
February 18th, 2016

Hey There,
Its been 13 days as i payed for unlocking my Iphone. Still heard nothing. Venue didn't get a E-mail. Iam a little bit disappointed. Hopefully everything will work out.
Best Regards

Thumbnail of user hamedf
Hamed J. – IMEI-Index Rep

Hello Luis. Please send us your IMEI number privately, to track down your order and check its status!

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From the business

IMEI-Index is here to help iPhone users find out everything about their iPhones.

We are a group of web professionals who have been in the mobile industry for more than 10 years.
Our goal is to provide our users accurate and up to date information about their iPhones with our iPhone IMEI Check Report.

After many years of involvement in the iPhone world, we found out that things are very confusing for a new user.

It is very difficult to determine exactly the issue of an iPhone and it is a very common thing for an iPhone to have multiple issues, not just one.

This is why we started this service, so you learn all the information of your iPhone.

We are specializing on finding:
1) SIM-Lock Status of an iPhone
2) Network Identification
3) Blacklist Status (Lost, Stolen or pending contact payments)
4) IMEI Replacement (If IMEI/Serial numbers have been replaced)
5) iCloud Lock and Find My iPhone Status
6) Hardware and Technical information about iPhone
7) Warranty Status, Service and Telephone Coverage

Do you have a question? Just contact us and we usually reply within 24 hours.

Business History

The whole team at IMEI-Index has almost 10 years of experience with iPhones (And all Apple devices).

During our many years of experience dealing with iPhones, we understood that the main problem of the people we were helping, had a Locked, Blacklisted or iCloud Locked iPhone.

This gave us the idea to use our expertise and knowledge, and help people to avoid purchasing a "Bad" iPhone, and also to help them to identify that is wrong with that iPhone and how to fix it.

IMEI-Index's iPhone IMEI Check service, is able to provide a complete history of an iPhone, which also includes our suggestions for fixing any issues it might have.

Company Representative

Thumbnail of user hamedf
Hamed J.
Support
Over 9 years of experience on iPhones. Topics that I have worked on: iPhone Troubleshooting, iOS Troubleshooting, iOS restoring/updating, iPhone Lock Removal, iPhone Blacklist Removal, iPhone iCloud Removal, iPhone IMEI Checking (Through GSX), Network Unlock Policies expert, Daily Communication with Mobile Networks (For Network Lock Removal Requests), Finding iCloud ID/Apple ID, and much more.

How do I know I can trust these reviews about IMEI-Index?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
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