IM-Entertained.co.uk Reviews Summary
The company displays a mixed reputation, with customers appreciating the interactive communication and successful event planning that led to enjoyable experiences. Many praised the quality of activities and the ease of organization, highlighting effective customer service in some instances. However, significant concerns arose regarding service reliability, including issues with bookings, unfulfilled promises, and poor management. Complaints about inadequate responses to problems and perceived scams were prevalent, indicating a need for improved consistency and accountability. Overall, while some customers had positive experiences, the negative feedback suggests a critical need for better operational practices.
This summary is generated by AI, based on text from customer reviews
Will always be a huge IM-Entertained's fan. Everything I look for in romance was provided there.
I went to Dublin for my friends hen do and we hired a butler in the buff through this company. His name was Mick number 11.
Before he arrived, with his dodgy looking mate who for the life of me I've no idea why he was even there, I had put into the pocket within my clutch bag the money I was taking out for the night.
He then arrived with his dodgy mate and both of them went into the room I was staying in with my friend to get ready.
Part way through the night, I went back into our room to continue getting ready before we went out and I checked my bag again to make sure the money was still there after the 2 guys had been in there previously. Which it was
Evening finished, we all thought he had left the apartment when one of the girls witnessed him run out of our room. He was a topless butler, so had no reason to go back Into the room to change.
I rushed to check my bag and the money was gone.
This company have not been interested in dealing with the complaint after numerous attempts.
Do not book through them and DO NOT book this butler
What an amazing service! The dwarf night was amazing and the staff too. I shall certainly spread the word.
Your communications throughout the day before were excellent and made me smile. I've told many people about you. I cannot fault your service, it has been a breath of fresh air to deal with a modern company as opposed the aging giants. Just keep doing what your doing. And thank you.
Well hello IM-Entertained team! What a super team you are! Not only do you have fantastic stuff in your secret cave, but your magic performance service is amazing too. Amazing! Thank you!
"I have to tell you, I love your company, your customer, service, your update e-mails - all undertaken with such great humour I just love.
I'm-entertained robbed a very old lady of 75 who tried to make a special girls evening
She paid upfront and they robbed her.
Unable to contact them. Loads of e/mails. Then the day before the event a reply to say booking confirmed and still never turned up
They have not heard the last of this
Never again do not even try to book them
J felt I had to give you some feedback on your terrific service. Firstly everything was well organized and was as stated. Wow! Now that is what I call service. This is a first for me no matter you guys pay to venues and believe me I order from many similar companies. Secondly, all of the friends were in love the party. Keep it up, I am sure many others appreciate your sense of humour as I did. I have recommended IM-Entertained to many and will continue to do so. You deserve every success and even though I'll be back again.
Amazing, Thank you for your customer service. You have been massively helpful and I appreciate your quick replies and nicely explanations about each stuff.
You are a delightful and fabulous company to deal with (and your dwarfs make me laugh!). I shall be commending your services to my acquaintances in the hope that they may also experience your bonhomie.
Went to Dublin for a hen do, we had a butler in the buff who was booked through this company. His name was mick number 11. He stole money from one of the girls bags then made a run for it nearly knocking a couple of us down the stairs. This company are not interested in any complaints, wouldn't recommend them at all.
Recently I attended a hen do in Dublin where a butler in the buff was booked through this company his name was mick, number 11. He was topless and told us he needed to get changed in a room, from which he stole money from one of our friends purse and literally legged it out of the apartment stating he was late for his next job! This company wasn't even bothered about the incident. If I could give them a zero rating I would because they deserve it for employing a thief! Beware don't book mick!
We booked butler number 11 (mick) for my hen do recently, he brought a friend to the apartment with him who lurked in the corridor the whole time looking suspicious. Then when the butler went into one of the bedrooms to get changed- although he was only topless. He stole euros out of one of the girls clutch bags and was seen running out of the apartment. The company's response to our complaint is we cannot help you. Beware if you are booking with this company, especially number 11.
Lovely weekend and all the best our chocolate making class went great. The cook was very funny. It was like we was all in school again in DT lesson. It was a pleasure going there and will definitely go again and again. Would recommend this thanks again.
Had great service from IM Entertained there were professional and they delivered what they said there would. We book x2 ROLY POLY strippers in Liverpool and they were on time which I informed them they had to be. Totally impressed on timing.
One of the best companies I have ever used. I very rarely comment on service but you have surpassed any others. Well done IM-Entertained! A truly professional and fun company to deal with, thank you very much!
THESE GUYS RUN A FAKE COMPANY. THEY WILL TAKE YOUR MONEY AND NEVER REPLY TO YOU. FOR PROOF OF WHAT I AM SAYING CALL THEM AND SEE IF THEIR PHONE LINES ARE CONVENIENTLY DOWN. BIGGEST RIP OFF. DO NOT BOOK WITH THEM
Avoid this company... I recently booked a dwarf for a stag doo I was organizing in Dublin. The company were more that happy to take a £120 deposit from me and told me to the outstanding balance to the entertainer on the day. I was told that the performer would contact me before the day to arrange a meeting point. A couple of days before the event I emailed the company as I had not heard anything but received no reply. At this point I called the company and apparently the offices were closed due to major phoneline installations... alarm bells started to ring at this point! As I had no way to contact the company we went on the stag in the hope the performer would call... of course he did not! The group were so disappointed as not only had we all lost money but a big part of the weekend was ruined. I will endeavour to get my money back but I'm not counting on it!
I've never used your company before, but I stumbled across it last week by pure chance, and I'm very glad I did. I'm impressed with the life drawing session, which was great when I needed some inspiration. The instructor was too professional in the field and taught me the best!
Best weekend I will ever have! Nude life drawing was the best ice breaker to integrate!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members