ILGM has a rating of 4.1 stars from 126 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ILGM most frequently mention customer service, and great company. ILGM ranks 7th among Marijuana Information sites.
This company responds to reviews on average within 14 hours
This company has some of the greatest employees, fast, responsive, great seeds, all germinate, never an issue, keep seeds for a year and they still pop, Fire. The best customer service, email available on holidays, weekends, too good to be true. Happy Smokes, Growers!
LGM has a sprouting warranty. Only 13 of 20 sprouted. I sent multiple requests using their customer support form emails etc. and I get no reply. Most disappointing. They did ship fast. Think I'll try someone else next time
This company has some of the greatest employees, fast, responsive, great seeds, all germinate, never an issue, keep seeds for a year and they still pop, Fire.
The best customer service, email available on holidays, weekends, too good to be true.
Happy Smokes, Growers!
H! I purchased some items but before I received my order I realized I wanted something different. I contacted Claire who said I could return items and choose something more suitable. I sent first order back and had the new one within a few days. I was always treated with the utmost respect even though I made a mistake. They took the best care of me! I recommend them to all! Steven Weems
Products used:
Beans
Thank you so much for taking the time to leave us such a glowing review. Happy growing!
Stacy
ILGM
Checked on a delivery issue and Sarah was very helpful in checking things out and giving me an answer promptly. Thanks! Keep up the good work!
Thanks for your great review. This just made her day!
Happy growing! 🌱
Stacy
ILGM
Felt good to get such a quick and timely response. Professional service at its best. Thanks for your perfection in an imperfect world.
Thank you so much for taking the time to leave us such a glowing review. We are happy to help you out at any time!
Stacy
ILGM
LGM has a sprouting warranty.
Only 13 of 20 sprouted.
I sent multiple requests using their customer support form emails etc. and I get no reply.
Most disappointing.
They did ship fast.
Think I'll try someone else next time
Tip for consumers:
I’ve been trying for three weeks now to contact them to no avail
Products used:
They claim they replace any that do not sprout
Thanks for your review.
I'm sorry about your disappointing germination results. This isn't what you should expect from our seeds!
Can you kindly include your order number with this review so we can contact you and help you out? :)
Stacy
ILGM
Great response time from customer service. And always delivered on time. All that was bought have sprouted no issue with grow. If you have issues it is your growing medium or you have know idea how to grow. Great company.
This review just made our day, thank you!
Happy growing! 🌱
Stacy
ILGM
Ordered 10 GG4 seeds. Got them very fast. 3 looked as though they were stepped on. Sarah answered my email in less than 12 hours on superbowl weekend. She sent me replacements lickedy split. I was satisfied enough to order 10 apple fritter seeds again so they earned my repeat business.
Will be ordering some more shortly with confidence.
Products used:
seeds
Hi Dean,
Thanks for your great review! I'm happy to hear Sarah helped you out so quickly. ♥
Stacy
ILGM
I appreciate the customer service- personalised and very helpful with any "product faults", in that they ensure that one gets 100% results (replaced everything that just happened to be "faulty", regardless of the obvious facts of nature!).
Tim K
P.S. Even though I had deleted my customer order no. Email (prudently), they looked it up and were to send out the exact amount of "faults", but it seemed to take longer than usual to receive so I let them know, thinking they were still on the way. Meanwhile, they checked the records & found they hadn't been sent, so they sent me double the amount and they arrived safe and sound a week later.
Pretty good considering Aus Post new "once a week delivery service".
Whew, long story short-
Sticking with them!
Have ordered seeds 3 years n a row outdoor grower excellent germination of seeds fast delivery on purchase very good company my opinion
Thank you so much for taking the time to leave us such a glowing review. We are happy to help you out at any time!
Stacy
ILGM
Two Do Si Do plants going now, they are at about seven weeks. Starting to get more growth. Pictures are included.
Thanks for taking the time to write us a review and sharing your beautiful plants, you are awesome!
Stacy
ILGM
I received my order and was disappointed because all seeds were crushed. I sent an email with an attached photo of the seeds. They let me know that a replacement order was being shipped to me. Within a week I had my order in my hands and not a single seed wad damaged.
Products used:
Seeds
Thank you so much for taking the time to leave us such a glowing review. We are happy to help you out at any time!
Stacy
ILGM
The customer service representative at ILGM has always been professional and courteous. All of them are very knowledgeable about plants, and people!
Products used:
Seeds
Thanks for your review. This just made our day!
Happy growing! 🌱
Stacy
ILGM
Ilgm is an amazing company with outstanding customer service! I started my seeds like an amateur an messed them up an they resent me more seeds as I explained how I messed up. I appreciate fixing my mistakes now I watched their video an got myself on track thanks again ilgm
Tip for consumers:
I’ll be buying godfather og!
Products used:
Runtz seeds
Thank you so much for taking the time to leave this excellent review. We love helping you become the best grower you can be, thanks for your trust in us. ♥🌱
Stacy
ILGM
Everything was convenient, quick and packing was secure, nothing has ever been damaged,count has always been good. It's a nice relief to have a company you can rest easy knowing your hard earned money didn't get wasted. Appreciate your service thanks again
Thanks for your review! Happy growing! ?
Stacy
ILGM
This season was my first time growing. I was referred to ILGM by a friend. I grew in pots, outside. The plants were beautiful 6-7 feet tall but no sign of flowering. On Saturday of labor day weekend I sent an email looking for help. This email was responded to in a few hours. The information that I received was very helpful. 5 weeks later I harvested the plants. I purchased 10 Super Silver Haze seeds, and planted 6 of them resulting in 4 nice plants. The rest of the seeds are for next year. For a first timer I'm happy to know I won't need look anywhere else for seeds and support.
Thanks for taking the time to write us a review.
We are so thrilled to hear that you had a successful first grow and we are more than happy to welcome you as our loyal customer! ❤
Stacy
ILGM
Fast and discreet deliveries with quality seeds and a great support team. If anything goes wrong, they will make it right! No questions! Couldn't be happier and happy growing to all
This just made our day!
Happy growing! 🌱
Stacy
ILGM
After I did a thorough review before buying from ILGM I discovered I made the right choice. There are many choices out there but ILGM has the best overall between service and products. The service is the highest I have seen compared to any other company. Response is immediate and very helpful. The make everything easy. The products are the highest quality I have ever tried. And the selection is wide and the website is easy and informative.
Tip for consumers:
Great genetics
Products used:
Gold leaf, white widow, purple haze, etc
Thank you so much for taking the time to leave us such a glowing review. And that bud looks delish!
I bought 20 seeds 4 of them germinated and grew but only one actually flowered and grew buds the rest of the plants just leaves to the top of the tent yes they replaced the seeds and I got the same results never asked them to replace the seeds after telling them about my experience they tried to say it was m y fault and after 40 seeds I have one plant and they told me they are not replacing the seeds that's fine they won't grow anyway don't need to waste electricity on plants that don't grow
Tip for consumers:
Should of read reviews first
Products used:
Amnesia haze and purple kush
Thanks for your review.
I'm sorry to hear about your disappointing results.
Please understand that after replacing your seeds on 3 occasions with different strains free of charge we do have to try and find out why you keep having germination and grow issues.
Stacy
ILGM
Attentive, helpful, inspiring and fair is how I'll describe ILGM. These guys and gals are the real deal! You want be disappointed! They are fast with delivery and the products are as described! ILGM is one of the best in the business!
Thanks for taking the time to write us a review, you are awesome!
Stacy
ILGM
Very important post I feel hella bad about this the truth is I was just out of weed yesterday and in a $#*!ty mood so I left a bad review earlier and rather than just write a good one I thought I would add that I was able to get some weed and now of course I have no complaints about these guys I didn't even give them a chance and they reached out to me right away and the problem was totally my fault because I am a beginner to growing. Anyway I love mairjuana and I love I Love Growing Marijuana. Five stars!
Tip for consumers:
They are nice people ;)
Products used:
Cannabis seeds
Thank you so much for updating your review. We appreciate you and are happy to help you out at any time.
Have fun growing!
7/28/21 was my first order with ILGM.com when I bought 5 Granddaddy Purple fem seeds. Everything went super, quick delivery, 100% germination. Then 9/18/22 ordered 5 Bruce Banner fem seed and all failed to germinate. Excellent customer service gave me account credit. Waited until 2/20/24 to use that credit and purchased 5 MK Ultra fem seeds and just tried to germinate six days ago, another fail! Before and inbetween these dates I used other seed banks without issue and have 10 years experience. I love the company, the site, CS, but wholly crap, two fails in a row and I have to move on... Just ordered from The Attitude and gave up on ILGM because these delays have been real bummers for my schedule. Out $100 for a lot of effort wasted. Very sad 😭
Tip for consumers:
Bad odds
Thanks for your review.
We are deeply sorry to hear that you have experienced disappointment. We understand how frustrating this can be and we want to make it right for you.
Please know that we are here to help and we would be more than happy to send you replacements.
We sincerely hope that you will consider giving us another chance to exceed your expectations. ♥
Stacy
ILGM
I have tried 6 other seed banks until I found ILGM. The genetics are great. I am filling twice the amount of jars per tree with these seeds. Customer service is 5 star. Not 1 issue getting replacement seeds. They always respond quickly to my emails.
Thank you so so much for this amazing review! This just made our day!
Happy growing! ?
Stacy
ILGM
So this was my first time purchasing seeds. I had high hopes after reading all reviews of ILGM. At first everything went well I placed my order it went through no problem,had the seeds in my hand within a week. My eight seeds all germinated, they had an 1/8 to 1/4 inch or so tap root, when I planted them directly into the prepared outdoor beds. For unknown reasons, only three of the eight ever broke ground. They were Bruce Banner autos. Very slow to grow, and to top it all off they hermorphodited and all I ended up with was three scrawny plants with buds full seeds. A friend of mine who got the other half of my order grew indoors with the same results.Wierd thing is now, I still get their emails but I'm unable to log into my account saying my email is not recognized but I still get their email to it... I had high hopes but it was all a let down to say the least... I don't understand how one could not know they're selling hermaphrodite seeds... I no longer have faith, trust or any intentions of purchasing seeds from ilgm again. It all seems pretty shady to me now. Thou I haven't complained or discussed any of this with support. I CAN'T log in, for some unknown reason, or maybe not.
Thanks for your review.
I'm sorry about your disappointing experience. This isn't what you should expect from our seeds!
Can you please get in contact with our customer support team (you can simply fill out this form, there is no need to log in anywhere: ilgm.com/contact or include your order number with this review so we can reach out to you?
Looking forward to hearing back from you!
Stacy
ILGM
Delivery was earlier than expected got a fast response to? We found an affordable grow package & more 100% sure we'll be back
Great to hear this Leslie! We wish you many, many fruitful harvests in 2024! ??
Stacy
ILGM
The seeds look good and fresh. I expect the germination to go equally as well. These people rock. Thankz
Products used:
Seeds
Thanks for taking the time to write us a review, you are awesome!
Stacy
ILGM
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Thank you for being an awesome customer! We appreciate you taking the time to write this amazing review.♥
Stacy
ILGM