iKateHouse

This is the worse place to buy products. I ordered the Kiss Nails, 8 packs of them and the glue was completely cracked and dried out. They will not give refunds past 14 days. It took me several days to get them to respond. I would never buy my products from them again. They will not give me a refund because it is past 14 days

I'm sorry to read about the bad experiences others may have had with iKATEHOUSE, but I absolutely love this site. They are affiliated with Samsbeauty which is how I came to know this company. You can catch stealer deals on legit amazing products! It was a hidden gem and amazing find, when I learned of them. Awaiting a few orders now I've recently placed. Love'em!

I don't know how anybody can give a bad rating to this site. I have been shopping at ikatehouse for years and have never had a bad experience. You cannot beat their prices. And the shipping is FAST. I think whoever gave a bad review are other company workers trying to smear ikatehouse. Don't believe any of it. This site is legit and a damn good one.

The product I ordered was misrepresented, I was sent a different product that was unsatisfactory and their return policy would end up costing me more money to return the product, so I simply threw it in the trash.

I order some items from ikathouse.com, didn't receive the items. I email and text them, no respond. So, know I got file a fraud complaint and do a dispute.

This is the second time that this happen to me. Learn my lesson, order from the company itself or well establish third party company that been around for years, do research on companies that you don't know nothing about and that someone told you about before ordering, order $10.00 worth of stuff or lesser to see if you going to receive the items, so, you won't get made if you don't receive the items because you spend an amount that you won't miss, and used a prepaid card to order. Now I know better, so I'm going to do better. Got to be more careful. You live and learn. Give ikatehouse zero stars.

They cancelled my order and they didn't refund my money to my debit card. They keep saying they refunded it already, I called my bank many times and there is no trace of refund made by them. DON'T ORDER FROM THEM, IT'S A SCAM,
THERE CUSTOMER SERVICE IS HORRIBLE

I really wanted to love this website! I received my order, pretty fast, so was happy. Then, I discovered I was missing 2 items - and another product I ordered was completely dried out.

I wrote to customer service, and waited for a response... and waited, and waited - and I'm still waiting. That was over 3 months ago. I never received my missing items, which really made me upset but mostly disappointed. I spent close to $60.00, so they will never get my business again.

I have placed two orders with this company. Had no issues. One of my orders was for a mystery box of products. I received products that were well over the price of what I had paid.
So far so good, plus I received my order within a week. During the Christmas season it did take longer, but that is to be expected.

I ordered and they took the money from my card. After 3 days itext them they said that they reject my order because I didn't but my full address! Though that i order from Colourpop at the same time with same adress but I receive my order from Colourpop. That is the different between PROFESSIONAL and NOT PROFESSIONAL company! Idont know if i can call IKATE HOUSE company!
I try to contact them many times by email. What's app and direct message NOOOOOOOO RESPONSE!
SHAAAAAMEEEEEE ON YOUUUUUUUUU AFTER HAVING MY MONEY NO ONE ANSWERED MY MESSAGES!

Good prices on good products. But the site is a scam. You are sent a coupon that is immediately invalidated. They do not help you with a new coupon. Then, when your package isn't delivered, they'll say "oh well. Call usps I guess."

Absolute false advertisement and scammy behavior. I can't post a pic because I never got what I ordered!

This has to be the best makeup site. I accidentally found it while surfing the web. But makeup galore for a low price. I can't afford good makeup in the store nowhere near my budget but the cheap stuff breaks my face out. But here you can get namebrands for a low low price. With this website I can go from zero to a ten in a matter of minutes and don't have to worry about breakouts. Definitely a girls dream site.

Been purchasing and ordering from this website for many times and never have any problem with their delivery and also receiving the items. Recently i received an item that is damage and they happily replace another one by sending it to me. Thanks a lot!

I love this store! I ordered two in demand concealers and they came within two days! Fastest and I did not pay for fast delivery. I came in pretty pink paper! Anytime need beauty goods I'm coming here!

I normally order from this website but this time I ordered my package came with nothing in it which I do not understand how happened. I emailed the company and they haven't even responded yet. I would not really recommend this site anymore because they do not have good customer service.

I ordered 2 nail polishes on sale and they came super quick! But when I opened it one of them was the wrong color, but it says on the bottle the correct name? It isn't old either. I would ask for a refund but then you have to pay for shipping and I already opened to see it. The other nail polish is great though. A bit skeptical. Also the reviews here are all either hit or miss…

I almost did not order due to questionable reviews, but I received my items very quickly, and the pricing was excellent. I ordered artificial nails, and the price was less than half of other places. I will note, the glue that came in the packaging was hardened, which happens over time, but they enclosed two additional glue bottles at no charge. Very satisfied and will use again.