• iHire

iHire

Overview

iHire has a rating of 4.03 stars from 566 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iHire most frequently mention customer service, great experience, and job search. iHire ranks 18th among Job Search sites.

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 86.9%
Positive
86
Neutral
3
Negative
10

What reviewers want you to know

Positive highlights

  • Always received quality good paying job opportunities
  • I used the resume review tool and found it to be more helpful than other job search websites at no cost.

Critical highlights

  • THE worst customer service and job hire THE worst customer service and job hire site.
How would you rate iHire?
Top Positive Review

“Graphic design”

Mamun A.
1/2/24

Hat's fantastic! It's great to hear that you're a passionate graphic designer with over 1.6 years of experience. Your extensive service list, including logos, business cards, social media posts, and even patterns and letterheads, shows a real versatility in your skills. I'm particularly impressed that you work with clients in Canada, demonstrating your ability to cater to an international audience. Is there anything specific you'd like to know about my company or how we might collaborate? I'd be happy to discuss potential opportunities or answer any questions you have. I'm always on the lookout for talented designers, so I encourage you to share your portfolio or any specific design projects you're proud of.

Top Critical Review

“Pay for Premium”

Manthan G.
1/11/24

Hello In my experience if I have to pay for reading a job description and applying it doesn't serve the purpose of job hunting.

Reviews (566)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (6) job opportunities (4) job search (6)
Thumbnail of user manthang1
1 review
0 helpful votes
January 11th, 2024
Verified purchase

Hello
In my experience if I have to pay for reading a job description and applying it doesn't serve the purpose of job hunting.

Thumbnail of user ihirem
iHire -. – iHire Rep

Hi Manthan - Many of our jobs are free to apply for through a Basic membership, while a Premium membership gives you access not only to more jobs (curated and vetted from 30K+ sources), but also a career advisor, resume scoring tools, monthly webinars, and much more. We encourage you to take a trial and see how Premium helps job seekers get more interviews time and time again! Best of luck in your search! ~The iHire Team

Thumbnail of user philw98
1 review
0 helpful votes
June 12th, 2020
Verified purchase

I think by you sending names of people with poor or no qualifications you think you are doing your job. Even at that, the number of applicants was poor.
Your job is to go find them. I don't believe you are doing that

* iHire attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user laurab4088
1 review
0 helpful votes
March 11th, 2024

What a scam! We contracted with them for 3 mos. The salesperson knew this and never told us that the contract self-renewed even though he knew that I ONLY wanted 3 mos of job posting. I posted one position and recd nothing even remotely qualified for the job. Stick with Indeed. They don't scam you with hidden self-renewals.

Tip for consumers:
STAY AWAY! The resumes I recd were unqualified so even the 3 mos I legitimately ordered were a waste. Then, they scam you by self-renewing without your knowledge. The sales person KNEW I only wanted 3 mos advertising and never mentioned it was self-renewing. Shady business practices

Products used:
I ordered 3 mos of advertising on their page but they sneakily self-renewed my subscription every three months for almost a year. Use Indeed for your hiring. They don't scam you like this company.

Service
Value
Quality
Thumbnail of user ihirem
iHire -. – iHire Rep

Hi Laura – Thank you for voicing your concerns. Our records show that you received an email from your Account Manager in April of 2023 informing you that your subscription would auto-renew after the initial three months unless you requested that we cancel your membership before that time. These terms have been shared during our payment flow and in additional email outreach from our team. You are always welcome to reach back out if you would like to discuss this matter further at CustomerSuccess@iHire.com or (866) 238-0161.

Thumbnail of user lisar1303
1 review
1 helpful vote
December 11th, 2020
Verified purchase

You have to pay to look for a job is ridiculous. Never heard such a thing

Thumbnail of user ihirem
iHire -. – iHire Rep

Hi Lisa - While we have many free jobs on our site, our paid Premium membership offers much more than access to job postings, which are hand-curated from 30K sources and vetted by our content team to ensure they are legitimate. With our Premium membership, you also get access to a live career advisor, use of our iScore Resume Match tool to customize your resume for each job you apply for, monthly webinars, featured applicant status to stand out, and more. We encourage you to take a trial and see the difference yourself!

Thumbnail of user hermano25
1 review
0 helpful votes
April 2nd, 2023
Verified purchase

Random openings that are pointless. The site aided me in no way to find and securing employment. I simply received junk mail every day.

Thumbnail of user ihirem
iHire -. – iHire Rep

Hi Herman, Thank you for voicing your concerns. If you’re not receiving the type of jobs you’d like to see, our Customer Success Team would be happy to work with you to fine-tune your Job Alert settings to provide you with relevant openings. If you’re interested, please don’t hesitate to reach out at CustomerSuccess@iHire.com or 866-238-0161.

Thumbnail of user roses927
1 review
0 helpful votes
October 30th, 2023

First of all, Social Worker compensation is one of the most embarrassing in the nation for the degree, passion ect that is involved to be one. I HIRE charges to see name of a company? For job seekers. One review says its great how this site is serious and not transactional? It is criminally transactional to charge one dime to seek employment. No one should use this site. All of the other sites are 100% transparent with many helpful details about prospective available jobs. Use GLASSDOOR, INDEED and all the other reputable free, sites.

Products used:
zero its a job website

Service
Quality
Thumbnail of user ihirem
iHire -. – iHire Rep

Hi Rose, we appreciate your feedback. While we do have a Premium membership option available, Basic membership is 100% free. With a Basic membership, you can search for and receive relevant job opportunities across one or more of our 57 industry-focused talent communities. You can also make your resume "searchable" so that it is found by employers and recruiters. In addition, you can use our Resume Review tool to identify common mistakes, Job Tracker to keep tabs on your applications, and customizable Job Alerts to get fresh jobs sent directly to your inbox. Our Premium membership involves a recurring monthly fee and offers features and functionalities beyond those enjoyed with a Basic membership. With Premium, you'll have access to all jobs, iScore Resume Match (a skills scoring tool), a career advisor, monthly webinars, and also receive discounted resume and cover letter writing services. If you have any questions, please don't hesitate to contact our Customer Success Team at CustomerSuccess@iHire.com or 866-238-0161.

Thumbnail of user jamiej224
2 reviews
1 helpful vote
January 31st, 2020
Verified purchase

Why should I have to pay to look for a job, I'm looking for a job to make money. You expect people to pay to view the job as well as apply for a job.

Thumbnail of user ihirem
iHire -. – iHire Rep

Hi Jamie. Thanks for reaching out. We would love to provide some clarification here. IHire offers job seekers two different levels of membership. We offer a free Basic membership option with a lot of great features and benefits, including access to in-network jobs, our Resume Review tool, expert career advice, the option to make your resume searchable by employers, customizable job alert emails, and much more.

We also offer a subscription-based Premium membership, which includes much more than full job access. You would get additional features and benefits that can help you get hired faster including access to our proprietary time-saving resume tool we call Resume Match Score Resume Match and out-of-network jobs. We'd love for you to try us out and see the difference for yourself.

Thumbnail of user kendram72
1 review
0 helpful votes
June 25th, 2020
Verified purchase

Asked me to pay to use site. No thanks. All the sites it links to are free and I am all ready on them.

* iHire attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user miguelr218
1 review
1 helpful vote
December 10th, 2020
Verified purchase

Fake jobs that lead to Craigslist and have fake email

* iHire attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user heatherc1597
1 review
0 helpful votes
June 6th, 2023

SCAM. Please beware. I paid the $395 plus $50 for a resume and cover letter. They company advertises an industry leading, eye-catching design, keyword optimization, and 100% satisfaction guarantee.

What they provided was a very generic format that had a resume that clearly did not have industry knowledge of my specific field. There were many grammatical errors. After several hours editing the draft myself, I realized it was going to be a futile effort, as they wanted to have a new person work on the resume as the person who put together my initial draft quit the position. I kindly asked for a refund, due to their 100% satisfaction guarantee. After days of back and forth they offered me a 50% refund. This process added a lot of stress and low quality work to an already stressful process. If you are going to pay $450 for a this service, it really should be quality work that they stand behind - especially with their "100% satisfaction guarantee" which should be updated to 50% satisfaction guarantee, if that's how much they are truly willing to stand behind their work. SUCH A DISAPPOINTMENT and a waste of weeks of my time.

Products used:
Resume writing

Service
Value
Quality
Thumbnail of user ihirem
iHire -. – iHire Rep

Hi Heather, Our Resume Writing services are collaborative between the writer and the customer, and we are dedicated to ensuring the end result includes all the necessary edits that you request from the initial draft. We have a very generous 30-day window for edits to be requested and made before presenting you with a final resume. Our commitment to a customer’s 100% satisfaction with their resume includes the 30 days in which the resume writer works with you on edits before presenting you with a final, complete resume.

As we explained in our call with you on May 5, our Terms and Conditions state our projects are nonrefundable after a writer is assigned and an initial resume is written. The untimely departure of the writer assigned to your resume during that 30-day window is unfortunate, but we were poised to seamlessly transfer the project to another certified writer who was available for this project. Because the first writer had already written a usable resume, and we were committed to continuing working with you, we were only able to give a 50% refund. We are sorry that you were unhappy after receiving the refund, and wish you the best in your job search.

Thumbnail of user kendyt2
1 review
0 helpful votes
May 25th, 2022
Verified purchase

I thought going through this website, we would get a higher quality of candidates for our positions. However, after posting several jobs, I actually received fewer quality candidates than using other websites to post an open position.

Thumbnail of user ihirem
iHire -. – iHire Rep

Hi Kendy, thank you for sharing your concerns. The employment market is extremely tight right now, which makes it even more difficult to find qualified candidates. We want all of the employers who post jobs on our site to succeed, and we’d be happy to assist you in optimizing your postings to attract the right people. If you’re interested in learning more, your Client Relationship Manager is standing by to help. Give us a call at 866-238-0161 or email us at CustomerSuccess@iHire.com.

Thumbnail of user mariav402
1 review
0 helpful votes
June 12th, 2020
Verified purchase

Not a sigle candidate that applied had the background in UV. I stopped the ad and posted another one for Pressman Assistant yesterday, so far no candidate with the experience needed.

* iHire attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user ceionl
1 review
1 helpful vote
November 23rd, 2020
Verified purchase

I could not find the jobs I was looking for.
The *jjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj

Thumbnail of user ihirem
iHire -. – iHire Rep

Hi Ceion - We'd love to help you set up your job search filters and preferences so that you receive the right matches. Give our friendly Customer Success team a call at 866-238-0161 or reach out via email customersuccess@ihire.com, and they will be happy to assist!

Thumbnail of user cmb9gn
1 review
0 helpful votes
August 25th, 2023

I never received the final version of my resume and the edits contained a lot of errors and poor quality writing.

Products used:
Resume

* iHire attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Quality
Thumbnail of user ihirem
iHire -. – iHire Rep

Hi Clarissa, Thank you for bringing this to our attention. Our Resume Writing Services Team has since been in contact with you and resolved the issue with your resume immediately following your separate report to us. If you have any other concerns, please don’t hesitate to reach out.

Thumbnail of user askf3
1 review
0 helpful votes
February 27th, 2020
Verified purchase

Would get resumes in my email from i hire but they don't open or download on mobile devices

* iHire attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user martinas33
1 review
1 helpful vote
February 25th, 2020
Verified purchase

I don't understand why i need to pay to view and apply for a job? This is wrong when someone is unemployed or low on funds.
Thank you

Thumbnail of user ihirem
iHire -. – iHire Rep

Hi Martina,
We’d love to provide some clarification here. Although we do offer a paid Premium membership that includes access to job openings from partner sites, there are also many benefits you already have with your free, Basic membership – including the ability to apply to all in-network jobs.
Please give our Customer Success team a call at your convenience at 866-238-0161 or email us at customersuccess@ihire.com. We’ll be happy to walk you through our platform’s many tools and resources to help you during your job search.

Thumbnail of user praveend14
1 review
0 helpful votes
December 28th, 2021
Verified purchase

Only one person applied for the job and has no resume posted so no good. I find other sites including craigs list is better at least people apply. I dont recommend this site a sheer waste of time and money.

Thumbnail of user ihirem
iHire -. – iHire Rep

Hi Praveen, thank you for reaching out to us. Many employers see lower application rates around the holidays, but once the New Year comes around they do tend to pick up. We see your positions haven’t been open for very long, and we recommend keeping them posted for at least a month, especially since the weeks they have been open were over the winter holidays. Your current subscription ends on Jan. 13, so if you’re interested in optimizing your job ads to take advantage of the New Year, please don’t hesitate to contact your dedicated Client Relationship Manager. Or feel free to contact our Customer Success Team at CustomerSuccess@iHire.com or 866-238-0161.

Thumbnail of user chesterf10
1 review
1 helpful vote
April 1st, 2020
Verified purchase

They try to pressure you to pay money for trying to find a job

* iHire attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user davids6889
1 review
0 helpful votes
November 15th, 2021
Verified purchase

No response from anyone after applying for multiple positions, not even a cursory confirmation of receiving my application.

Thumbnail of user ihirem
iHire -. – iHire Rep

Hi David, Thank you for your feedback. Unfortunately, since we don't have control over the hiring processes for any of the jobs posted on our platform, the best we can do is encourage you to follow up with those applications. However, if you apply to jobs with a "Quick Apply" tag, you will receive an email notification when the employer or recruiter downloads your resume. If you have any questions, feel free to contact our Customer Success Team at CustomerSuccess@iHire.com or 866-238-0161.

Thumbnail of user davidaw2
3 reviews
0 helpful votes
September 18th, 2019
Verified purchase

Way too many steps, I had to go into another site. I have to pay. Very very disappointed. Hated it. That is ALL I have to say or WANT to say.

Thumbnail of user ihirem
iHire -. – iHire Rep

We don't like to hear that you've had a poor experience. We can understand the frustration at being taken to partner sites to apply. This is an unfortunate reality of most job searches. That’s why we strive to host as many jobs as possible on our own sites, so our candidates can have the best experience possible when they apply. We encourage you to look for jobs tagged with Quick Apply and Direct Apply. These jobs are hosted on our own site and are quick and easy for Basic members to apply to.

We would love to have the opportunity to provide any support or guidance that could help you with our platform. Please feel free to reach out to our Customer Success team at (877) 798-4854 or email customersuccess@ihire.com, and thank you for your feedback.

Thumbnail of user richardc1175
1 review
1 helpful vote
November 12th, 2019

THE worst customer service and job hire
THE worst customer service and job hire site.

Spent $375 for 0 applicants.

Be Careful with this company!

Tip for consumers:
THE worst customer service and job hire…
THE worst customer service and job hire site.

Spent $375 for 0 applicants.

Be Careful with this company!!!!!!!

Products used:
NONE

Service
Value
Quality
Thumbnail of user vincents257
1 review
1 helpful vote
December 6th, 2019
Verified purchase

We are currently using Zip Recruiter, Indeed and iHire. Of the three services, ihire produces the very fewest candidates and even more importantly the least number of qualified candidates. I have spoke to an iHire representative and they were not very helpful. We are very disappointed in their service.

Thumbnail of user suzannk3
2 reviews
0 helpful votes
July 15th, 2020
Verified purchase

Did not help at all good night tell anyone else to sign up to your organization

* iHire attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user paull727
1 review
0 helpful votes
April 8th, 2020
Verified purchase

Poor... the subscription billing model is borderline deceitful.

* iHire attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user jacquelinec162
1 review
1 helpful vote
January 15th, 2020
Verified purchase

WHAT I HAVE TO SAY WILL BE VERY INAPPROPRIATE. THIS SITE JUST KEEP SENDING EMAILS. YOU WILL NEVER GET A JOB..

Thumbnail of user ihirem
iHire -. – iHire Rep

We're not happy to hear that you've had a negative experience with our platform. At iHire, we work hard to make adjusting email preferences as easy as possible, and we'd be happy to walk you through that customization or help get you opted out.

We're also dedicated to providing you with the tools, resources, and information to help you find the job you're looking for. We'd love to get some additional feedback from you, and also walk you through some of the great tools we offer for free that could help your job search.

We hope you'll give us a call at (866) 238‑0161 or email us at customersuccess@ihire.com at your earliest convenience so that we can learn more about your experience with our site and help equip you with what you need to get the most out of it.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Hire is a leading career-oriented platform that powers a family of 57 industry-focused talent networks, including WorkInSports, iHireVeterinary, iHireDental, iHireConstruction, and iHireChefs. For more than 20 years, iHire has combined advanced job matching technology with our expertise in the talent acquisition space to connect job seekers with employers in their desired sector. With an industry-specific, candidate-centric, and data-driven approach to recruitment, iHire helps candidates find meaningful work and employers find unique, high-quality talent – faster, easier, and more effectively than a general job board.

Business History

iHire’s vision is to be the most effective industry-focused, candidate-centric recruitment solution available. Since 1999, we've combined cutting-edge technology with our expertise in the recruitment space and the invaluable insights of our members to help employers find qualified talent and job seekers discover meaningful work.

iHire connects more than 64,600 hiring organizations with 17 million+ active and passive job seekers quickly, easily, and cost-effectively. We take an industry-specific, candidate-centric approach to bridge the gap between employers and applicants who are five times more likely to be qualified than those found on general job boards. Whether you're an employer or a job seeker, our best-in-class solutions and personalized customer care will save you time and effort in finding the right talent or the right career.

Company Representative

Thumbnail of user ihirem
iHire -.
Typically responds within 5 days

How do I know I can trust these reviews about iHire?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about iHire?