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I can't say I never had any issues but they always worked with me to get what I paid for. I have bought virtual money from them over 10 times and got what I paid for, thats about as honest as I can be about them.
They can't consistently deliver, and they never respond. Really, find another vendor. If I could give them 0 stars I would... for every "attaboy" they deliver 10 "wtf's"... truly sad, they used to be so good, and now they're completely worthless. Unless you have A LOT of time to wait... then they still don't help in anything like near time... avoid this company and try the better rated ones...
I was told the usual delivery time was between 1 and 48 hours. When I had been waiting for 72 hours I sent them an e-mail and I got this answer:
"I would like to start by saying how sorry I am for the unacceptable delay in delivering the currency. I don't want to raise false expectations by giving a precise delivery timeframe, which is what the competition usually does. Your business is important to us. Please give us one more opportunity to meet our commitment to you. I've also pushed it to the top queue so that when supply becomes available, it goes to your order first."
It's been another 24 hours and I'm still waiting...
Live chat gold was in stock, Placed order for 39.99. Got confirmation letter Sunday, December 29,2013 11:21 AM. We are now approaching the 48 hr mark not one copper one silver or one gold. Not one word for the delay, Sent email awaiting response. Token gold amount would have kept me quiet. Glad I did not pay the 100.00 I was thinking about. Tem I was after is now gone from AH and Might not ever appear again
IGE a response would be nice, You took the money and are drawing interest on it.
Live Chat is a bunch of Miss informers, will not call them liars as I am customer Service and am Told stuff to tell clients and I am pretty sure it's wrong.
2 stars for now. Will update when it comes in or I cancel
First of all the wow gold is not nearly as cheap as other sites so for that reason I am giving IGE a 2 star and second it takes FOREVER to get your gold and I was almost thinking this was a scam site. The only reason I am giving IGE a 2 star instead of 1 is they did deliver the gold. I am not sure I will try this site for anything on D3.
About 5 years ago they were excellent, i would always buy from them because they delivered! Just tried it last week and its been 7 days for 30k gold and they just keep on making excuses, Seems they got all popular and no longer care.
Being a businessman myself, I look at Life as I am a Problem Solver. If someone has a problem, I have a solution.
My problem: I need credits for SWTOR
IGE.com's solution: Buy credits from us
Simple and straight forward, right?
My problem: I need credits for SWTOR
IGE.com 's solution: Buy credits from us (we will gladly take your money, jerk you around forever without any concrete reason why we have not delivered, repeated attempts to obtain details but get multiple standard format replies with the same "We usually deliver within 24 hours").
I have done business with this website in the past with little issue, but this has certainly changed my opinion of the site. Either they have changed owners or just given up taking care of their customers.
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