• I Fly First Class

I Fly First Class

Overview

I Fly First Class has a rating of 5 stars from 1,408 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with I Fly First Class most frequently mention customer service, travel agent, and good deal. I Fly First Class ranks 8th among Travel Agency sites.

Positive reviews (last 12 months): 100%
Positive
5
Neutral
0
Negative
0

What reviewers want you to know

Positive highlights

  • Provided a very good customer service and the price!
  • Got my tickets to Hong Kong in business class from Dmitry and very happy with the price.

Critical highlights

No critical highlights yet

How would you rate I Fly First Class?
Top Positive Review

“Amazing service and the lowest prices on business class”

Lucas F.
8/24/23

Dmitry and FlyFirst team helped us to secure our vacation to Croatia. When we first looked at Business Class tickets, the prices were so high that we almost wanted to cancel our trip to Europe. But then we contacted our friends and they have recommended giving a try to Dmitry. Dmitry found us the same tickets for 30% less than what we saw online. He also went beyond that by assigning us seats on all of our flights so we were sitting together.

Top Critical Review

“The Worst Service Ever”

Carol L.
6/12/21

Dmitry has been missing in action ever since I paid for two multi city tickets to Italy two weeks ago. He claimed to have gotten me two business class seats with Lufthansa, but a Lufthansa agent informed me that no tickets had been issued nor was there a confirmation number for flights. In addition, Dmitry knew nothing about covid tested flights until given that information by me. He assured me that he would take care of ticketing issues with Lufthansa and would telephone me and send flight information by email. This has been a terrible experience. A scam operation. Beware!

Reviews (1,408)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (71) business class (98) business trip (35) travel agent (26) travel agency (21)
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Alex Y.
7 reviews
0 helpful votes
July 26th, 2019
Verified purchase

Very good service with some caveats. I'm happy about the price. I wish I don't have to book it over the phone, in the day and age I want to do everything online. But the price was good. Thanks

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Austin M.
1 review
0 helpful votes
December 17th, 2015
Verified purchase

I ve been working with IFFC for the past 4 years. And they always save money for my business trips. My new trip coming up in January and I will fly with them again.

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Joseph B.
1 review
4 helpful votes
October 8th, 2018
Verified purchase

I've been using couple of different similar service companies, however, was disappointed that once you booked your ticket you are on your own basically. If I needed to change something it would take few days to get a response,especially during the weekend. I eventually did my research and found this company based on a pretty good customer rating. And I can agree with everyone else that their level of service is the highest. Even if I am in Europe and need to make some changes I am always getting help within few hours. They are always trying to accommodate my need even though I fly a lot and consider myself a complicated customer. I am very satisfied for now and hope to continue working with them.

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Maxim T.
1 review
0 helpful votes
May 29th, 2019
Verified purchase

My wife and I purchased airfare from iflyfirst 2 weeks ago. Delta took good care of us, outbound flight was easy and we had good seats. So far so good

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Karen D.
14 reviews
15 helpful votes
September 21st, 2019
Verified purchase

Dmitry was fantastic. He was so quick and incredibly helpful. Found us amazing business class to China

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Markus Y.
1 review
0 helpful votes
May 29th, 2019
Verified purchase

Iflyfirstclass consultant Dennis was good. We did have to cancel few days before departure and unfortunately tickets were non refundable. We were able to use our credit later with the same airline. Be vigilant about change fees

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Markus Q.
3 reviews
0 helpful votes
July 18th, 2019
Verified purchase

I had a mixed experience with iflyfirstclass. I purchased a ticket few months ago and all went well in the beginning. We wanted to change a date later but they quoted me $250 fee per passenger. I would give them 5 star if they would waive this fee. Agent was Donna

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Helena M.
1 review
0 helpful votes
June 21st, 2019
Verified purchase

I will update my rating after I take the flight. So far I got all tickets, it's a was a bit of a mess to add frequent flyer miles. Will see how it goes

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Alex W.
6 reviews
9 helpful votes
June 18th, 2019
Verified purchase

We found iflyfirstclass via friend, I'm not a big fan of booking over the phone it it all worked out fine

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Rebecca G.
4 reviews
0 helpful votes
November 19th, 2019
Verified purchase

I booked my airline ticket using IFlyFirstClass, the price was cheaper than the airline itself.
the service is good.
i had to change the return flight, chatting with IFlyFirstClass employees until I was satisfied with the change and then confirmed with them.Overall it was a good experience.

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Marsha L.
2 reviews
0 helpful votes
July 23rd, 2019
Verified purchase

Donna was very patient and responsive. Price was ok, we had to change our return flight and pay a change fee. It worked out in the end but was a bit stressful

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Mark A.
22 reviews
0 helpful votes
May 30th, 2019
Verified purchase

Thank God I found iflyfirst, we had a last minute family emergency in a Madrid. Dmitry was fast and efficient, found us a good rate and everything was done swiftly. Cheers

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Josh Q.
2 reviews
2 helpful votes
July 3rd, 2019
Verified purchase

Very much satisfied with my tickets. Customer service was a bit slow to issue tickets but price was good

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Liam G.
1 review
0 helpful votes
September 17th, 2019
Verified purchase

Donna provided excellent service. She pretty much took care of us and working hard to give us some options that will work our time and budge. there were some issues with seat assignments but we were able to resolve it with an airline

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Megan T.
2 reviews
1 helpful vote
October 2nd, 2019
Verified purchase

iflyfirst was great. they make travel bookings easy and less expensive than if I booked flights myself.

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Maria M.
3 reviews
0 helpful votes
June 18th, 2019
Verified purchase

We found this website through Google search. It's a bit odd to book over the phone but results were ok. Agent was good. I wish there was a way to get this price online without dealing with a salesperson

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Martin P.
2 reviews
0 helpful votes
May 28th, 2019
Verified purchase

I purchased my tickets back in November and had an issue with a date change, I had to pay about $500 in fees for my new date. Flight was ok

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Richard G.
11 reviews
14 helpful votes
December 18th, 2015
Verified purchase

It was great working with Iflyfirtstclass. Alex, one of the company's representatives helped me book business class flight tickets that were available at the affordable rates. I was apprehensive and wondering if I had made the right choice. But, I was left speechless when he pulled up a list of business class and first class tickets.

628 additional ratings and reviews were submitted through Shopper Approved, but only the most recent reviews above 100 characters are displayed.

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Best deals and the lowest prices on flights all over the world at IFlyFirstClass. Book tickets to any destination you need and travel luxuriously.

Company Representative

Thumbnail of user dmitryc
Dmitry C.

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