• iFixit

iFixit

Overview

iFixit has a rating of 2.84 stars from 255 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about iFixit most frequently mention replacement battery problems. iFixit ranks 59th among Mobile Repair sites.

  • Service
    35
  • Value
    39
  • Shipping
    37
  • Returns
    17
  • Quality
    36

This company does not typically respond to reviews

Positive reviews (last 12 months): 36.4%
Positive
4
Neutral
0
Negative
7
38
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What reviewers want you to know

Positive highlights

  • The tool kit was high quality compared to Amazon toolkit.

Critical highlights

No critical highlights yet

How would you rate iFixit?
Top Positive Review

“Switch light joystick repair”

Michael B.
7/18/23

When my son broke his joystick clean off his switch lite I thought it was toast, remembered seeing some videos from the company online so I looked into it, $20 for a new joystick and the tools for the repair, I could not believe it. Part was shipped within 2 days across the US, and the easily accessible and easy to follow guide on the site made for a simple repair. The tools were fantastic as well.

Top Critical Review

“Disappointing experience!”

Arash D.
1/17/24

Ordered a touchscreen replacement last November, not quite fast shipping but everything went well and smoothly based on the instructions I faced with thick vertical green line in the display after replacing while the broken screen still worked better! No doubt that is a faulty part! This pattern repeated again and now I lost a noticeable amount of money and time with a broken brand new Pixel 7 Pro that even can't recognize the fingerprint! (have performed their instructions several times and didn't work)

Reviews (255)

Rating

Timeframe

Other

Reviews that mention popular keywords

tool kit (17)
Thumbnail of user ducn11
1 review
0 helpful votes
May 30th, 2020

After replacing my Iphone Xs max screen, I noticed there is a faint hollow white spot in the middle of the screen. It is only noticeable with a white background. I opened up the phone again to see if there was something on the back of the screen that might be protruding through or causing the faint hollow white spot, and couldn't find anything. Overall, the screen works as advertised.

Thumbnail of user debbym24
2 reviews
1 helpful vote
June 23rd, 2018

I ordered and received a new battery for my MacBook Pro 13" laptop. Battery level was at 60% and it's being fully charged now. Installation was easy by watching video/online guide Having the tools come with the kit was handy.

Thumbnail of user stevem785
1 review
0 helpful votes
November 27th, 2018

Would be extremely helpful to know if Ifixit has done tests on number of charge discharge recharge cycles this battery can do. Apple OEM standard apparently is >1000. Cheap Li+ batteries on Amazon apparently only give 200.

Thumbnail of user tylerl70
1 review
1 helpful vote
July 14th, 2018

I ordered a battery and it came all expanded, I called up customer support and they wanted some pictures or a video of the problem then they sent out the replacement and it was here in 2 days! The replacement works amazing and I will definitely do business with these guys again!

Thumbnail of user stevek300
1 review
0 helpful votes
October 23rd, 2018

Ifixit offers a really great kit and replacement battery for the macbook airs.

It took me all of 5 minutes to replace the battery.

The only reason I gave 4 of 5 stars is that the battery doesn't seem to last as long as the original when it was new. But it give me a 2-to-3 hours of battery life instead of the 10 minutes I was seeing with the old battery.

Value
Shipping
Quality
Thumbnail of user joaquine3
1 review
0 helpful votes
May 15th, 2018

I purchased a screen replacement for my 2015, 15" MacBook Pro, and the part arrived very quickly. The screen works like a charm; however, iFixit coated the screen with an aluminum paint in order to cover any scratches it may have had in the past. This would be fine if the screen I purchased wasn't classified as an "A" part. I'm sorry, but if you have to coat an entire screen to hide scratches before selling it, then that screen is definitely not a premium part. The only reason I didn't send it back is because the screen works, and the warranty is too good to pass up.

Thumbnail of user zachj15
2 reviews
4 helpful votes
September 5th, 2019

Great service and product! I ordered a replacement battery and everything worked great. The replacement process was very easy.

Thumbnail of user dustinl73
1 review
1 helpful vote
October 7th, 2020

I just bought the big tool kit with the extra addon manta tool kit. I love the quality of the tools and was very happy with what I got. However, my biggest and only complaint is that I had to pay nearly $62 for shipping on my order. That nearly made me not purchase it but in a moment of weakness, I went ahead with it. BUT not before doing other searches for the kit including an Amazon search. This is a great tool kit but the amount I had to pay for shipping was beyond rediculous for a package that small. I can send an entire desktop computer from NC to FL for $30. But for some rediculous reasons, I had to pay $62 for them to ship this tool kit from California to North Carolina. That is a rediculous amount to pay for shipping on such a small package!

Thumbnail of user azizt1
1 review
0 helpful votes
August 28th, 2018

Received the order in time, step by step and repair went just awesome, but it didn't fix the problem for long, it lasted less than a day and now I am confused, don't know what to do

Thumbnail of user alexw198
1 review
0 helpful votes
December 14th, 2018

Got my part to me in good working condition in just couple of days was quick and easy. Will be coming back to iFixit next time I need hard to find computer parts

Thumbnail of user markw376
1 review
3 helpful votes
May 1st, 2018

I previously left a review about a bad battery destroying my phone. It turns out the battery I'd purchased wasn't the correct one for my phone, even though I'd looked up the model number in old purchasing records (which were incorrect). IFixit was polite, and I was an idiot.

Thumbnail of user thomasw383
1 review
0 helpful votes
November 14th, 2018

I'm slowly ordering parts to bring my Late-2011 Macbook Pro back to life. Over the last few months I've ordered a fan, and a heat sink to help with the temps. The pasts have come quickly and have been of high quality.

Thumbnail of user clintl15
1 review
0 helpful votes
July 26th, 2016

Well designed web site. Found my IPOD parts and have been doing a process of elimination, getting one part and then another. Enjoying the troubleshooting and repair. Thanks for the support community and the PARTS the specialized tools are very good to have too.

Thumbnail of user williamh177
1 review
0 helpful votes
June 26th, 2016

Cracked the glass on my iPad 4. Ifixit not only has the best repair guides on the web, but also had the replacement part (including required tools for removing broken part). My only problem with the website is shipping charges were high in my opinion (added 25% for the cheapest option).

Thumbnail of user ronk
139 reviews
1,046 helpful votes
June 2nd, 2010

"If something of yours is damaged, repairing it yourself is the best way to learn more about the damage and to prevent it from happening in the future. But on the flip side, repairing something by yourself is not advisable might inflict even more damage. A great repair-it-yourself website is iFixit".

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From the business

iFixit is a global community of people helping each other repair things. Let's fix the world, one device at a time. Troubleshoot with experts in the Answers forum? And build your own how-to guides to share with the world. Fix your Apple and Android devi...

Company Representative

Thumbnail of user brittanym50
Brittany M.
Typically does not respond to reviews

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