• iFixit

iFixit

Overview

iFixit has a rating of 2.84 stars from 255 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about iFixit most frequently mention replacement battery problems. iFixit ranks 42nd among Mobile Repair sites.

  • Service
    35
  • Value
    39
  • Shipping
    37
  • Returns
    17
  • Quality
    36

This company does not typically respond to reviews

Positive reviews (last 12 months): 36.4%
Positive
4
Neutral
0
Negative
7
38
See all photos

What reviewers want you to know

Positive highlights

  • The tool kit was high quality compared to Amazon toolkit.

Critical highlights

No critical highlights yet

How would you rate iFixit?
Top Positive Review

“Switch light joystick repair”

Michael B.
7/18/23

When my son broke his joystick clean off his switch lite I thought it was toast, remembered seeing some videos from the company online so I looked into it, $20 for a new joystick and the tools for the repair, I could not believe it. Part was shipped within 2 days across the US, and the easily accessible and easy to follow guide on the site made for a simple repair. The tools were fantastic as well.

Top Critical Review

“Disappointing experience!”

Arash D.
1/17/24

Ordered a touchscreen replacement last November, not quite fast shipping but everything went well and smoothly based on the instructions I faced with thick vertical green line in the display after replacing while the broken screen still worked better! No doubt that is a faulty part! This pattern repeated again and now I lost a noticeable amount of money and time with a broken brand new Pixel 7 Pro that even can't recognize the fingerprint! (have performed their instructions several times and didn't work)

Reviews (255)

Rating

Timeframe

Other

Reviews that mention popular keywords

tool kit (17)
Thumbnail of user richardj275
1 review
0 helpful votes
August 21st, 2018

I followed the very detailed instructions and the "difficult" battery replacement went very well. Everything seemed fine until I tried using my laptop in my lap. Then I found that it repeated crashed when I moved my wrist on top of it! Looking at it more closely revealed the battery connector was missing some solder on some wires! I soldered them down and now it seems to be working fine. (You can see in the photo that 2 wires don't look soldered at all.)

Thumbnail of user crysm
1 review
0 helpful votes
May 15th, 2018

Thanks for my tool kit. My only issue is that i can pay someone else to fix my screen for same cost you sell the lcd + digitizer at. How is that saving anyone money? I've looked on wholesale websites and know you get these screens for dollars compared to selling price.

Thumbnail of user bobn96
1 review
0 helpful votes
December 12th, 2018

Dear sir,

After receiving (today, because they were delivered to me outside USA) my iFixit tools i was trying the magnetic mat and the pen that comes with it but when i opened the box the pen cap was fallen off and the pen was dry i guess because it was not writing neither on the mat nor on a printer paper.

I don't know if it's a normal thing and that i need to moisturize the pen with some tap water but I highly doubt it.

Please advise,
Thank you

Thumbnail of user marcs138
1 review
0 helpful votes
November 15th, 2018

My package is being delayed because ifixit allowed me to enter a P. O. box for my address. In THIS part of the country, if a item is being sent via US Postal Service it MUST be addressed to a P. O. box because there is NO STREET DELIVERY of mail. But if it is being delivered via UPS it MUST go to a street address. Businesses need to realize that this is the norm in many places. Therefore, if the address given is a P. O. box SEND THE!&$%*! PACKAGE by US Postal Service! If it is being sent by UPS then DEMAND A NON-PO BOX ADDRESS! The post office and UPS do NOT play well together!

10 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

iFixit is a global community of people helping each other repair things. Let's fix the world, one device at a time. Troubleshoot with experts in the Answers forum? And build your own how-to guides to share with the world. Fix your Apple and Android devi...

Company Representative

Thumbnail of user brittanym50
Brittany M.
Typically does not respond to reviews

How do I know I can trust these reviews about iFixit?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about iFixit?