IdentityDirect.co.uk has a consumer rating of 1 stars from 6 reviews indicating that most consumers are generally dissatisfied with their purchases. IdentityDirect.co.uk also ranks 16th among Disney sites. The most common issues with IdentityDirect.co.uk are around customer service, which is not as good as expected by some customers.
I ordered a personalised football from this site nearly 9 weeks ago, it does say to allow 5 weeks for delivery. I have made three phone calls the last one yesterday and they promised to sort it out and ring me back today but surprise, surprise I am still waiting and have one very disappointed grandson who was looking forward to this for his birthday. The money was taken out of my account the same day that I ordered it. Will never use again.See critical reviews
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I Have Lived in the US, Freeport Bahamas, and Amsterdam, Never in in My 56 years, have I come across a company, who were SO difficult to deal with, and SO inefficient, You had Me on You order line (at My expense) for 20 minutes, in that time, I never got past POSITION 3, in the queue, In Miami, You can walk directly into a shop and have Your labels printed there and then, AND THEY'RE CHEAPER TO BUY, "GO ON, tell Me it's only due to the Christmas period "Ha" !!!!!! email@example.com Tel:-0161 950 3843
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