ID.me

After completing everything I received this message from Salesforce telling who I don't even recognize. "We can't log you in because of an issue with single sign-on. Contact your Salesforce admin for help."

This was actually very simple to use. The process is very user-friendly. I had been worried it would be complicated, but it took me less than 15 minutes and I didn't encounter any issues or confusion.

Signing up for ID.me was a breeze, very easy & simple. Once I finished the last step it connected me immediately to my SS account which had been locked out my reach for months due to an error with my login credentials.

Frustrating to the point of creating tears! Too much time in my day was spend trying to get established and verified so I could tend to state business but roadblocks were put up left and right. Such a horror!

Excellent. After numerous failed attempts to use login.gov for my SSA account, I tried ID.me and was done in 10 minutes. Login.gov gave me "try again later " 3 times, and " lost connection" twice over the course of 3 days.

I'm an old Vietnam Veteran... and this Old Dog managed to learn a new trick kind of thing. I hope that order like myself can get on board and find for themselves how easy it is to make contact with the VA. I hope that our government continue's to make it even more user friendly. Sincerely, R. Gonzales

No results came from the help I received. I'm still trying to get my social security number to be accepted even though it was verified by ur system and the Iowa work force is unable to do anything and referred me back to your company.

Sasha was a excellent help and knows her job clearly thank you Sasha for making this experience delightful and stress free. I appreciate your hard work and dedication to helping us veterans. Job well done

Agent did not know this was for a state of confirmation - kept referring to IRS - I corrected him multiple times. NJ emailed me to say they still haven't received the info - agent did not introduce himself - who was he? Was he legit? Where is my info because the state that asked for it doesn't have it. I'm not confident about this company or its ability to safeguard my ID information

And I was forced to give it a one star rating I would give it a zero. What are used to take me to Kwik star verify took me 12 this is not simple. Playing the matter. It's making it more complex and then they wonder why the older vets are completely so much about the new system. They should of left well enough alone, and just had all of the new people coming in just go on the new site their way.

The process took way too long to complete, lasting over several days until the account was finally verified. Even then, access to the IRS account was still denied because of something that went wrong with the verification process. I use Login.gov for other government business and wish that option were available for the IRS as well.

I have used ID.me for myself, brother, and father's ID several months apart. First me, my brother a year later, then my father two years later. Despite the lag in time, their self video verification process does not work and has not improved nor been fixed. We always end up having to call an agent. Extremely incompetent and inconvenient process.

The representative, who I spoke to on my video call was very professional and did not get upset about me asking questions. I provided the necessary documents and everything went well, and it was actually a human being on the other end. Thanks

It was good. I'm glad that they helped me through the process. I was scared I would mess up but with assistance they let me know what to do. Along with the letter. Thank you so much for helping in this matter.

I have used this service multiple times and have no problems being able to log in to check account information or change information the government agency allows to be changed. If anything, this service/program works better than some of the agencies' websites it enables access to.

ID.me is a trustworthy asset to use and have when using public websites that require your data. It gives you a sense of security without having to worry about ID theft or stolen ID. It is very secure, and I'm thankful that websites are now using this software.