• International CPR Institute

International CPR Institute

Overview

International CPR Institute has a rating of 4.87 stars from 427 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with International CPR Institute most frequently mention great experience, many years, and easy access. International CPR Institute ranks 1st among Emergency sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Quality
    3

Proactively asks for customer feedback

This company responds to reviews on average within 11 days

Positive reviews (last 12 months): 98.3%
Positive
116
Neutral
0
Negative
2

What reviewers want you to know

Positive highlights

  • I was very satisfied with International CPR Institute.

Critical highlights

No critical highlights yet

How would you rate International CPR Institute?
Top Positive Review

“Great virtual class”

Charnette D.
2/2/24

This class was quick and easy. It was very informative. I have referred several people to this site. Thank you.

Top Critical Review

“I am very satisfied”

Dr D.
10/1/23

It was very helpful and i am very satisfied. I have gained a good knowledge and update about recent CPR techniques.

Reviews (427)

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Reviews that mention popular keywords

cpr institute (15)
Thumbnail of user hectora242
1 review
0 helpful votes
February 1st, 2024
Verified purchase

Very informative and easy to follow through. The course was well thought out

Thumbnail of user kristinac61
Sal C. – International CPR Institute Rep

Stop back anytime for updates Hector, no charge! Your course remains open for the full length of your certification.

Thumbnail of user drd236
1 review
0 helpful votes
October 1st, 2023
Verified purchase

It was very helpful and i am very satisfied.
I have gained a good knowledge and update about recent CPR techniques.

Thumbnail of user kristinac61
Sal C. – International CPR Institute Rep

We do our best to keep the courses up to date. Thank you Dr. D!

Thumbnail of user krisc18
1 review
7 helpful votes
December 11th, 2012

The place I applied did accept this card as certification and I did not realize I was scammed until I took my EMT-B class and saw how much more really goes into learning CPR. The fact that the site scammed me is not what really pissed me off that was my own fault but the fact that the method used to "TRAIN" you in infant CPR on this site is not only the wrong way to perform CPR on a infant but it can kill the infant this site needs to be shut down not because it scams people but because it could lead to someone who is trying help in fact hurt someone or even kill them.

Thumbnail of user juanr7
1 review
5 helpful votes
May 22nd, 2012
Thumbnail of user maryl15
1 review
7 helpful votes
February 14th, 2011

Totally fraudulent. I should have check first. It stated in the intro that they are AHA approved. Not so. I need to call the better business bureau

Thumbnail of user suzannes1
2 reviews
9 helpful votes
March 31st, 2010

The review was good but when I went to work and showed the card I was told that it was worthless. Only an American Heart Association is accepted for CPR certification. Not even the written test is valid so that you might do the check out at a BLS course. So this web site is very misleading!

Thumbnail of user michaeld3302
1 review
0 helpful votes
January 4th, 2021
Verified purchase

In the first place I disagree with taking an online CPR/First Aid class because the information cannot be properly conveyed compared to a hands on class. A person who is not well versed in CPR/First Aid will not retain much of the information from the training program. I am a former paramedic so none of this is new to me except when there are updates in the specific format in CPR which changes over time.

Second there were at least two errors in the information on the CPR portion of the training. I took this training several months ago so I am not able to more specific about my criticism, but in one example the narrator talks about using back slaps in conjunction with the Heimlich maneuver. I do specifically recall that when the American Heart Association included the back slaps with the Heimlich Manuever that Henry Heimlich, developer of the Heimlich, revoked his use of his name because he felt that back slaps only caused the foreign matter to become further lodged in the airway. Consequently, the Heimlich was changed to abdominal thrusts.

Eventually the back slaps were dropped because the AHA finally realized there was no data to support including back slaps in the routine. It is different when applying back slaps to an infant who one can hold face down and apply back slaps.

The second criticism had to do with one of the demonstrators who was clearly using poor form in doing chest compressions. He was doing the compressions from an angle off to the side and not directly over the manakin.

For these reasons I felt very dissatisfied with the training and it left me concerned that there were more problems with the training that I would have found if I had bothered to look more closely.

Thumbnail of user kristinac61
Sal C. – International CPR Institute Rep

Hi Michael, I'm sorry you didn't like the course and I'd be happy to offer a full refund if you could give me your full name or student ID #. Our course has received nothing but positive reviews since we have offered it online since 2007. Many more facilities and employers have given the green light to take the online courses because they have been proven to be just as effective. As a former paramedic, I'm sure you would have been required to take a live class and I'm curious why you took ours, knowing that. When we refer to the abdominal thrusts, we state "commonly referred to as the Heimlich Maneuver" which is acceptable to all parties. We'll take a look at the use of back slaps in conjunction with the abdominal thrusts and make changes that are required but the AHA has gone back and forth with that for years. We take criticism very seriously and use it to improve our website all the time and will take everything you state just as seriously. Again, the offer for the refund is still open, just send and email to info@icpri.com and make sure you include your full name and email address or student ID number if you have it. It should be on any of your paperwork.

Thank you,
International CPR Institute, Inc.

Thumbnail of user dannaa
1 review
6 helpful votes
June 3rd, 2010

This is such a fradulent website! Thanks so much to Suzanne for your rating.
The site states it is AHA approved, and completely leads you to think you will be certified in BLS, advanced or whatever you need after paying your fee and completing your course.

If it sounds too good to be true, it usually is!

NOT COOL

Thumbnail of user gadab
1 review
7 helpful votes
July 18th, 2012

Fraudulent company! Never trust them. They take your money and then insult you even before they respond to your request. Stay away from them or be scammed like they did to me.

Thumbnail of user lanit15
1 review
0 helpful votes
May 1st, 2020
Verified purchase

Very disappointed and dissatisfied. Not recommended.

Thumbnail of user kristinac61
Sal C. – International CPR Institute Rep

Hi Lani. We are sorry to hear you are not satisfied. We offer a full 30 day money back guarantee if your certification is not approved. Please contact us if there is anything we can do or if you need any assistance.

Thumbnail of user mercedess2
2 reviews
27 helpful votes
August 19th, 2013

Totally wasted $20 on this place. I needed CPR certification from AHA and they pretended to be affiliated... but alas, they are not. Besides that, even if I could use their crap company, I would still need to pay $40 to have someone review my skills in person. What a piece of crap. I hate it when people scam me out of money. Wish I had checked reviews first. :(

Thumbnail of user sandersf
1 review
5 helpful votes
July 6th, 2013

STAY AWAY from this site, the BBB will investigate tis site, its not what it says when you long on line, please do not loose your money like I did, its not worth the hour or more you spend on the site trying to get certified.If the class is offered at your school take it, I am so sorry I missed the class in school, but to God be the Glory! They are offering it again and I am in. Not sure why this site has not been shut down, who knows who is behind it, but only time will tell...

Thumbnail of user latisham11
1 review
0 helpful votes
August 11th, 2019
Verified purchase

I recently accepted an offer from a Healthcare Facility where it"s mandatory for BLS certification. I took my certification to my employer and was told that it isn't accepted. The website states when signing up for the online course that it is for healthcare providers. I purchased the course that is basically useless.

Thumbnail of user kristinac61
Sal C. – International CPR Institute Rep

Hi Latisha,

Although each of our instructors is certified to instruct by the American Heart, Red Cross or National Safety Council, it's always best to check with your facility or licensing agency to determine with their requirements are. Not every facility accepts online only certifications. This certification is through the International CPR Institute and we are a completely different company than the AHA. When we give a live class locally, we can issue their cards but if the course is taken 100% online, we have to issue our cards because AHA and Red Cross will not sign off on the certification. This is why we offer a full 30 day money back guarantee if your certification was not accepted. Please contact us if it is within this time frame and we will issue you a full refund.

Thumbnail of user ct18
1 review
11 helpful votes
July 6th, 2013

Scary, scary... this guy pretends that icpri is a big company - he is essentially working out of the basement at his mom's house next to his dirty guinea pig's cage. Note how he refers to "me" and "I" in the text - keep your wallet far away from this site as NO ON HONORS it - NO ONE. The National Safety Council offers excellent CPR and First Aid training.

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From the business

International CPR Institute (ICPRI) is the leader in online CPR training. We offer online courses in CPR, BLS, AED, First Aid and Bloodborne Pathogens. All courses cover the latest guidelines and are developed by experienced and professional instructors.

Customer support is a number one priority at ICPRI. We make every effort to answer every phone call with a USA based instructor and answer all tech support emails within minutes.

Our online classes are an inexpensive and easy way to get your professional training on your time and at your convenience. Courses use a combination of text, pictures and video to present the material and you are invited to return and receive any important guideline updates that might have taken place since your last certification. Our website has been developed with usability in mind. You can take your classes from anywhere on any device.

All our courses come with a printable certificate and a signed wallet card which is mailed out the following business day.

Company Representative

Thumbnail of user kristinac61
Sal C.
Typically responds within 11 days

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