iCanvas has a rating of 4.24 stars from 143 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iCanvas most frequently mention customer service, and high quality. iCanvas ranks 12th among Art Prints sites.
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I ordered a 40x 30 Christmas Canvas for my mom's Christmas present a week before Christmas. Ordering was easy and the art arrived quickly and before the estimated date even though it was a week before Christmas. The canvas was high quality and the colors were amazing. Very pleased with my art and interactions with iCanvas.
You over charged me for non framed art. We received photos no frames. I am due money back but they ignore my request
You over charged me for non framed art. We received photos no frames. I am due money back but they ignore my request
We found an excellent, relatively new SRV work of art on iCanvas. Ordered it. It shipped quicklyy!
More fraudsters sending green-tinged crap canvas prints that look wrapped by a 3rd grade shop class. Look at the photo of the palm trees. Blue sky is the original - iCanvas sent me one tinged green. All 3 of my art prints were tinged the same green. Customer service is EMAIL only and appears to be a one-man show with some jokester named "Joshua." Terrible communication. Takes several days to hear back. No resolutions, wouldn't arrange a UPS pick up and stated they would send UPS labels to send back the huge canvas prints - then "Josh" never sent the labels. Avoid this place.
The matting and frame staples was loose and two of them was sticking out front of the matting!
Which indented the matting!
Not a good finish job!
Beware
These folks claimed freight damage on a stretched canvas item that was poorly made in their shop and delivered to me. This is outrageous behavior!
Products used:
Framed print art
Ordered a print. Expected a print but this looked literally like a photo copy of a picture from a bad copy machine. Requested a return label. They grilled me about what I didn't like before they would give me one even though their site says easy cheerful returns. After I told them I just didn't like it they gave me a refund which was good but then told me to just basically throw it away. That told me the 100 dollar print I ordered was actually garbage to them also.
I do not recommend buying from these guys. The print will come baggy. They give you plastic wedges for you to stick in behind the canvas to tighten up but they don't work. Terrible product.
Tip for consumers:
The product is a very poor quality because they don't wrap the frame tightly. Then expect you to tighten it up with some little plastic spacers - stupid.
Products used:
48" X 32"
I have written 3 e mails and sent two text messages and as of yet, no reply to anything regarding my order
Tip for consumers:
Would like to be able to contact by phone or chat line-none available
Products used:
canvas print
Poor quality. Canvas is barely stapled to the frame with big gaps all the way around. I do not recommend.
I ordered an 8x10 canvas of American Gothic with cats. The image is nice, however, it looks unfinished. They wrapped the sides with the canvas and it isn't done well at all. Looks like I got it at a craft sale and for that price, I expected better. Also, I think the hand should've been a cats paw rather than a human hand. In their defense, they did remake the canvas, and the corners look better but, for me, it still looks like an unfinished piece.
I have tried to troubleshoot issues and problems with iCanvas but no help there. I ordered three items and am now in the process of trying to get a refund 2 months later. Incredibly frustrating. My advice - look for an alternative. Definitely not worth the hassle.
Tip for consumers:
My tip would be to look for alternate sites selling artwork.
Products used:
None. The products never arrived.
Had a wonderful experience. Handled my questions and concerns very courteously and quickly. The canvas art was beautiful and I recommend this company for all your wall are needs.
Products used:
3 canvas wrapped artwork.
I don't know about their canvases, but their framed art is decidedly substandard. Your print may be nice, but their framing is very poor quality. The mat looks like nothing more than paper. The hardware is flimsy and bends--one piece actually came out as I tried to tighten the wire to hang the print, and I had to use another nail and screw it in myself. I normally buy prints at various locations and have them custom framed, which is very expensive. I thought I would try to save some money, but this is just not worth it. Not only that, but even at 60% off, this workmanship is just not worth the price. I will never purchase artwork and have it framed here again. I am very disappointed!
Tip for consumers:
I don't know about their canvases, but do not purchase their framed art.
Products used:
Artwork
Canvas was not stretched tight enough on the frame. Looks unfinished.I have purchased other canvases from other companies that have nice sharp corners. Was disappointed in the look this one gives.
Both pics I ordered were not pulled tight enough and have waves through- out them. Buy somewhere else.
Products used:
Pics
I ordered two beautiful canvas prints and ended up not liking one of them but the return was so easy! Customer service was really great. Overall, I would definitely shop with iCanvas again. The website also has a large variety of great prints (check out Ellen Negley's work if you are looking for something colorful and happy).
Products used:
Art canvas
This being my first time ever buying canvas paintings was a pleasure.
The colors are just so perfect for my family room.
Blues, browns, and grays go so perfect on our wall.
So so happy with my purchase.
Would work with them again.
In fact I did purchase another picture from them called,
"Be Happy Blue" for my living room.
Also gorgeous. Customer service was excellent!
Will definitely be back for more in the future.
BEYOND disappointed and sad. The paintings I spent over 200 dollars for are awful and looks like something I could've did myself. The contrast is HORRIBLE, the colors? ARE COMPLETELY OFF. The longer I stare at it the more I just want to cry. I had PLANS for my first home to be furnished and decorated after 2 long months and it will not be done thanks to Icanvas, it will not match any of my furnishings and it just will not look complete without the beautiful art I THOUGHT I ordered.
They went far beyond what we expected in solving a problem that we caused. Just Awesome! Would recommend icanvas to anyone.
Products used:
Canvas
Not happy with the canvas I purchased at all. The colors were described as black and white also shown in the picture they provided. When I opened the delivery box it was actually black, mostly blue, and white.
I fell in love with a print on their website and ordered a large canvas, 48 x 48. Canvas arrived in undamaged box - with no center supports and sagging down the middle. I reached out to Icanvas and received a guide on how to fix it myself.
The quality of the print is the same as any big box store but for the size of the canvas you would expect center supports. At almost triple the price of a big box store I was very disappointed with quality.
We had ordered a canvas, which was delivered completely broken (both the outer and inner frame were broken), unsurprisingly after we saw the flimsy packaging. Anyway, our replacement canvas came a week later.
Both the replacement canvas and the original canvas had the same manufacturing defect with some paint marking in the upper right corner (see pictures attached).
To quote iCanvas, "That is not a defect. With our items, we do print all of our canvas's with mirrored edges, meaning the border of the front facing image would be mirrored as to provide an extension so that the canvas material can be stretched around the wooden frame."
After pointing out that we never had that issue with other web sites, iCanvas responded "I am not sure how other website print their items, but I assure you, this is the manor that we print our items."
No offer of a credit whatsoever...
So beware if you order from iCanvas, you will have the same issue...
I have ordered twice, and, unfortunately been disappointed both times. The two canvases I ordered the first time had spots missing that I had to cover with black marker. The framed print I just received had several of the metal fasteners bent to the inside, so the were visible from the front. I don't think I'll try again.
I have made a purchase two weeks ago, I have been trying to get in contact with customer service for an entire two weeks! I get NO or ZERO response. I have sent numerous emails, still no reply. I even tried contacting the phone number I found online and it says " no available customer service representative to assist you" I am extremely concerned with an order that I placed and wanted to change the shipping address before it shipping but its going to be to late by the time they contact me. Extremely disappointed because I have spent a lot of money on this painting.
With thousands of canvas and framed art prints to choose from, you're bound to find the perfect affordable art for your space online at iCanvas.