Ibotta

For the most part, Ibotta is an easy, fun, and rewarding program to experience. All things come with ups and downs (ex. Good cash back offers, bonus deals, holiday challenges vs. missed deals, service connection issues, and so offers not attaching at times). But for the most part I will continue to use this program and refer others to use it as well.

Thanks for the opportunity to save.
🏿

[This is a second update to the original review, below.] The combined efforts of Ibotta and their partner's customer service folks are worth a sincere "thank you". They were attentive and thoughtful, going the extra mile to get everything ironed out, and I'm grateful to them.

[This is an update to the original review, below.] Give Ibotta credit for trying. After several back-and-forths and escalation, people with discretion became involved, things were sorted out, and a full rebate was issued. Not exactly a sterling experience, but they've tried to be fair... and to give them the benefit of the doubt, it could be that the Ibotta platform is intended, and works better, for regular repeat purchases than for one-time rebates like my own. I'm raising my rating from one star to three to reflect their efforts and a satisfactory outcome.

[Original review, with some redactions.] My introduction to Ibotta was in the form of a neck tag on a bottle of Kahlua, offering a $40 "cash back" rebate for the purchase of six (6) bottles. Having purchased the same, saved my receipt, brought the Kahlua home and unpacked it (from the gift-box packaging), I went down the Ibotta rabbit hole of installing a phone app, setting up an account and trying to find the process for obtaining a rebate.
News flash: There is none. The offer is not a rebate, and not cash back, and not $40 for six bottles. Instead, it is some sort of earn-credit-by-buying incentive system. Moreover, the offer is not a $40 cash back rebate, but rather $7 unless one purchases multiple brands (and no more than three of a single brand)... Of course, along the way Ibotta obtains as much information as possible about users' identities and buying habits, and no doubt plans to market this information to third parties...
Multiple email exchanges with Ibotta's customer service group shows them to be well-meaning... but ineffective. Their handling has been more or less robotic, and time spent taking and uploading product photos and UPC codes per their requests for supplemental information yielded absolutely nothing apart from the automated, inadequate $7 credit.
I would give Ibotta zero stars, if that were possible...

I have been using Ibotta for a few years now. I like using Ibotta, but sometimes there are not items available that I purchase. It has gotten me to try new things.

When I first joined had no trouble getting my points. In the last month have had to fight to get my points. And have still not gotten them all. But it's nice to earn money to pend later too.

I love it so much I use it everyday. Highly recommended and easy to use. Cash back on so many products.

I love ibotta. Cash back on things i already buy is great. I keep using my savings to buy more great things

I was intimidated initially because I didn't understand rebates, but now that I have got the hang of it, I can't get enough... I love the hunt and trying new things "risk free" my only complaint is seeing so many items I can't take advantage of because they aren't available at my local stores

I love Ibotta, and figured it out pretty quickly. The only thing that kinda sucks is my bonuses are usually ridiculous. Like buy 40 "unique" items and get a dollar, or no bonus offered at all. Plus there is an "in crowd" which is random, and they get all these extra incentives and cash back that the rest of us never see.
Makes me a little bitter. Ha.

It's so easy to use and I am already at 32 dollars (only after a week and half). I upload the receipts of the items I am already buying and it gives me credit on already reduced prices-I use coupons from different retailers like cvs

I've been using Ibotta now for a couple of years. It takes a few minutes before you go shopping to check off things or review updates on the app, but totally worth the small amount of time put into it. I catch myself sometimes buying something online, only to realize I didn't go through Ibotta! There's lots of businesses you can pick from to get money back, and very satisfying when you receive cash. There's a few glitches here and there, but it usually evens out.

If money is missing or missed, they are quick to answer and resolve it.

It took me so long to finally sign up and see what all the chatters been about. The name Ibotta is being said so much I was starting to roll my eyes anytime I would here the name. So finally I made an account and yes now I can clearly see what all the fuss and muss is about! Hope the is one of those platforms that withstands the test of time!

Ibotta is a ver easy to use app. They offer so many retailers to choose from when you shop. The process is easy to follow and you earn cash.

I would have given five stars if there were more discounts offered on things that I buy on a regular basis.

Overall, I've been fairly satisfied with Ibotta and my earnings through grocery, various retailers and restaurants. However, I don't understand why there are hundreds of offers available across many stores/retailers, such as Meijer, Kroger, Walmart, etc., but those same offers are not available for BJ's Wholesale Club—you only offer a handful, and I've noticed it's never for products like paper towels, toilet paper or laundry detergents—why is that?! I wish someone would look into that… needs to change!

Just joined a month ago and I'm enjoying adding up my money every time I submit a receipt. Just joined the $20th Club

I love using Ibotta. It has become a challenge to see how much I can save. I always use my savings for Christmas shopping. I do wish there was more brands that offered a savings back.

Easy Peasy Cash Back App! Ibotta is unlike all others I have tried, it's no different than your regular shopping except that you have to go through the Ibotta app. In as little as 3 months, I recvd over $100 back n that is with no effort.

I enjoy earning cash back on my purchases! I have used this money to throw a surprise party for my husband. I also try new things that I normally would not buy. I also earn money on the gift cards that I purchase through the app. For example, I purchase a Bath and Body Works gift card through the app, shop through the app on the website, and use the same gift card to pay for my purchase and EARN MORE MONEY! I LOVE IT!

Easy to use and it's the real deal no scams I got real money transfers to my PayPal account Excited to see what else it has for me

My daughter shared this app with me and I have already saved $25 in the two times I have used it. I am excited to learn the app better and save even more money.

I've been using Ibotta almost 6 years now. Other apps have come and gone, and there are an additional 2 I currently use, but by far Ibotta is the best.

Yes, there are a few issues, but you'll always find that.

I've found one way to reduce non-payment on rebates is to do a quick check to be sure the app accepts the item. (Open the item on the app and "check product code"). A few times I've found that even though the item seems to meet the criteria, I still get a not-qualified notice. I've also found that not all items are accepted at all stores. Much easier to check before purchasing.

The biggest issue I have is not getting paid on a rebate, or not getting the full amount. I ALWAYS keep my receipts and make note of the amount submitted. If there are any issues, it's easy to submit a missing credit request on the computer. I have my notes and the receipt to refer to. I usually get my additional credit within a day or two, which is much quicker than it used to be.

All in all, I find this is very well worth the time. And I LOVE getting free items and great deals!

I signed up late June, 2021. To date I have gotten over 100.00 cash back for items I normally purchase. Plus, I even purchased other products I wasn't quite sure about trying. So getting some cash back for trying them was a bonus. I love the fact you can stack coupons at the register and still get the cash back from Ibotta.

I saved so much with ibotta, used my money I made from the savings on things I needed. You can turn the money in for gift cards or Amazon love it.