About the Business
Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Ibotta Reviews Summary
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
I have earned over a thousand dollars in gift cards just for purchasing items I was buying anyway. Fun and easy!
I love Ibotta. The bonus offers are fun to try to save even more. I only wish the bonus offers lasted longer. Sometimes it's hard to be successful when you only have a day or two.
It's fun and exciting to shop with Ibotta. My husband has joined in on the fun.
I'm so happy to be using Ibotta and saving money with Ibotta. If issues do arise, their team is great at finding solutions.
My Giant Eagle receipts seem to get stuck in processing mode a lot
I submit a request to Ibotta and they are always very quick to respond and rectify the problem. I really appreciate the turn around time and results
I had an issue with my account and they fixed it right away
It is so easy to take a pic and receive money back!
I have received almost $3000.00 back, money that would have been sitting out there that is now in my pocket. If you have been on the fence you should really just download and try it out.
Over all great experience but this morning when I checked my account I had $25 dollars missing and I can't get them back I'm wondering what happened they just disappeared from my account
All offers were included. Quick turn around. Only wish all the items were at my Walmart
After some frustrating submissions, lately, it was so refreshing to have a very quick turn around. I did not have to add any missed items right after I submitted and none were taken away after being accepted initially. I did not have to worry that I missed the bonus because something was rejected. And it came back almost immediately… I did not have to wait 24 -? Hours. Thank you, sooo much. This is the IBotta I love!
I like choosing what I am going to buy and when I am finished shopping and paying it is great getting money back for the items I have purchased that was on the Ibotta list.
Like the ease of choosing products and uploading my receipt to get cash back! Good app.
The best app to use and earn from. If you shop anyways, why not earn money using Ibotta. The people are so friendly and are willing to help you any time. I want to give them all a huge hug and a big thank you for all they do.
They correct what i thought was a mistake and expained to me the new process at some stores for getting cash back.
I was having trouble with a receipt because this specific grocery store doesn't put barcodes on their receipts. Normally I wouldn't care, but there were quite a few things I wanted to check off! The people helping me figure out what I was able to get cash back on were so patient and kind. For something so little as a receipt! Thank you
They dont pay you fast you have to wait to the next day,and sometimes they dont want to pay you they make up 1,000 excuse
Had issues with my account, (not sure what happened) looked like my rewards were gone for good. I reached out to the Ibotta site, they pretty much held my hand through the process and I'm Very Happy to say my rewards were recovered and back in my account.
They took care of the issue quickly and correctly the first time I contacted them.
Since November I have gotten over 130$ another 30$ on its way. I will never stop using ibotta I would rather have money back for everyday purchases. Support always takes care of your issues!
Had made purchases and did not receive credit for them. Ibotta customer service reached out and after reviewing corrected the issue. Thank you.
I submitted a ticket of a barcode that would not scan and Leslie from care team was so hopeful and did a wonderful job helping me out! Long story short the money was added to my account. Thanks again Leslie and everyone in the care team department. Keep up the good work!
Customer service at Ibotta is great! I made an online Ibotta purchase and the cash reward wasn't correct.I emailed them and they quickly took care of the problem. Thank you
Ibotta!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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