• iBoats

iBoats

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Overview

iBoats has a rating of 1.95 stars from 123 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about iBoats most frequently mention customer service, tracking number, and credit card problems. iBoats ranks 27th among Boat Parts sites.

  • Service
    23
  • Value
    20
  • Shipping
    20
  • Returns
    15
  • Quality
    16
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
9
8
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What reviewers want you to know

Positive highlights

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Critical highlights

  • I called customer service numerous times, but no one answers.
How would you rate iBoats?
Top Positive Review

“Pettit Topside Paint Purchase”

Dan S.
6/14/21

I ordered x4 quarts of Pettit paint for a boat project that I could not find any where else on-line (some sites had two or three of the colors I needed, but not all four). After I ordered them I found this review site and began to loose confidence after reading some of the reviews. Kudos to iBoats though - they came through! Four quarts of paint arrived three days after I ordered them and were exactly what I ordered. Can't say why any one else had any troubles but I am very pleased and wanted to share this for other's sake. Great job iBoats - five stars!

Top Critical Review

“No communication, slow delivery”

John H.
10/8/23

I ordered a Taylor Made boat cover for my 2004 Boston Whaler Sport 150 on August 16. Despite stating that it would be "made" in 14 days, the cover was not delivered until October 5. IBoats' front-end ordering system seems better for customization than that of Taylor Made's Amazon store. However, iBoats never communicated with me until the day before delivery to say that the order had shipped, despite numerous inquiries by me. If I were you, I would contact Taylor Made directly to see what they can do for you.

Reviews (123)

Rating

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Reviews that mention popular keywords

customer service (29)
Thumbnail of user chrish348
1 review
0 helpful votes
October 8th, 2017

The wrong picture was associated with a part, causing some confusion. I will need to return it. Everything came quickly and was of high quality. No issues besides the falsely photographed part.

Thumbnail of user rond189
1 review
2 helpful votes
September 19th, 2017

Bought a Solas prop for my bass boat, it was delayed three days due to shipping problems unfortunately I missed a tournament this passed week end. The right prop arrived but the wrong thrush washer,( item description said it was needed for the prop), but upon opening the prop package a notice on the prop blade said to use the one on the motor or referenced a different number part. Oh well, bought a new Mercury one locally and I'm up and running. Will still buy from Iboats

Thumbnail of user lyg
3 reviews
6 helpful votes
June 25th, 2018

iboats.com (not boats.net) has been my premier boat selling vehicle for over 15 years.
I have had some issues, with the site from time to time, but always the staff has tried tirelessly to fix any technical glitch that occurs, and their prices are the best in the business.
It is a user-friendly site, too.
I get good results or I would not still be spending my money with them month after month. They work hard to deliver a good product to dealers and I have never had a customer complain to me about using the site.
Loyal customer and will stay as long as I have a need to sell boats on line.

Thumbnail of user russellg23
1 review
0 helpful votes
September 28th, 2017

Thanks, 4 more sewn on loops in the front would be nice for a drift boat. You guys rock! I like the cover and hope itll last a long time!

Thumbnail of user davido136
2 reviews
1 helpful vote
October 25th, 2017

Although I experienced a few problems in the on-line ordering process over the weekend, I received the exact part needed exceptionally quickly. I ordered on a Sunday afternoon, and had my part early Tuesday afternoon with no expedited shipping required. I also received very quick response to my issues with the ordering process. A very good purchasing experience overall after an initial problem or two.

Thumbnail of user cassidac
3 reviews
0 helpful votes
July 10th, 2019

Recently I've bought an equipment from this company. I can't complain about anything. The quality is great.

Thumbnail of user benjamins129
1 review
0 helpful votes
July 3rd, 2018

At the time of ordering my propeller kit, I sent and email to ask if the thrust washer came with the kit. It turns out that it did, but I never got a response.

Thumbnail of user forrestg11
1 review
0 helpful votes
September 5th, 2017

I-Boats, did great on the parts that I needed, I'm impressed! I'll be back when the need is there and will tell my friends.

Thumbnail of user richardc261
1 review
0 helpful votes
August 10th, 2017

Cover is good quality. But the back left side is a little too full for my boat. My boat is a 1996 ProStar 190 Mastercraft

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About the business

Since 1998, iboats is the most trusted water lifestyle online store for boat parts and accessories, boats for sale, and forums. Enjoy great priced products with fast shipping.

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