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Humana

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Overview

Humana has a rating of 1.37 stars from 49 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Humana most frequently mention insurance companies problems. Humana ranks 82nd among Health Insurance sites.

  • Service
    23
  • Value
    23
  • Quality
    24
Positive reviews (last 12 months): 0%
Positive
0
Neutral
– 0
Negative
17
Humana product 0
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How would you rate Humana?
Top Positive Review

“Customer service”

Marcos M.
3/23/23

I just want give 5 stars to a especial lady from customer service all the way from brasil i was. Very confuse about my dental & she was very profesional to help me understand my plan so i got all the info i need it keep up the good work Jeremiah good job rowe

Top Critical Review

“Just joined”

Kennedy B.
5/13/23

Very poor quality of service. Unable to provide simple information.general questions end up debates. When addressing concerns of this conduct person got defensive and hostile. Will be seeking another health care insurance provider. As of today. May 12thI just joined 2 weeks ago. If this is the pattern now. Why would I want to stay they can call and say what ever. I no longer care my decision is finally due to the conduct of humana

Reviews (49)

Rating

Timeframe

Other

Thumbnail of user marcosm154
Marcos M.
1 review
0 helpful votes
“Customer service”
March 23rd, 2023

I just want give 5 stars to a especial lady from customer service all the way from brasil i was. Very confuse about my dental & she was very profesional to help me understand my plan so i got all the info i need it keep up the good work Jeremiah good job rowe

Service
Value
Quality
  • Respond as company
Helpful  (0)
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Thumbnail of user kims148
Kim S.
6 reviews
32 helpful votes
“Has it All”
March 11th, 2016

This site is very informative. When I need to know what the coverage of certain treatments are such as Botox it has always gave me all the information need.

Helpful  (1)
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Thumbnail of user pauld142
Paul D.
11 reviews
34 helpful votes
“New Customer, But Great So Far”
February 3rd, 2016

Prompt customer service. Clear communications. They appear to deliver on their Healthcare commitments.

Helpful  (1)
Thank you
3 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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About the business

Humana Facebook Community Guidelines Welcome to the Humana Facebook community. Whether you? ۪re looking to learn more about our diverse offering of health plans for individuals at all life stages or if you are an employer or provider seeking informati...

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