• Humana

Humana

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Overview

Humana has a rating of 1.37 stars from 49 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Humana most frequently mention insurance companies problems. Humana ranks 81st among Health Insurance sites.

  • Service
    23
  • Value
    23
  • Quality
    24
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
17
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How would you rate Humana?
Top Positive Review

“Customer service”

Marcos M.
3/23/23

I just want give 5 stars to a especial lady from customer service all the way from brasil i was. Very confuse about my dental & she was very profesional to help me understand my plan so i got all the info i need it keep up the good work Jeremiah good job rowe

Top Critical Review

“Just joined”

Kennedy B.
5/13/23

Very poor quality of service. Unable to provide simple information.general questions end up debates. When addressing concerns of this conduct person got defensive and hostile. Will be seeking another health care insurance provider. As of today. May 12thI just joined 2 weeks ago. If this is the pattern now. Why would I want to stay they can call and say what ever. I no longer care my decision is finally due to the conduct of humana

Reviews (49)

Rating

Timeframe

Other

Thumbnail of user jeromem125
2 reviews
1 helpful vote
July 4th, 2021

Humana website pharmacy you order otc meds or items, you will have to start at the top again to scroll down to products it is time consuming, it takes about 2 wks, to get your products you order mail is slow.

Quality
Thumbnail of user janq2
3 reviews
3 helpful votes
May 29th, 2015

I order by mail to get 90 dat supplies. I tend to be forgetful and wait until the last minute. I have asked that They call 2 wks. Before my rx is due, hahaha, an I give permission to full my order. This has been going on for 3 mos. That is how long O have been using then.

Thumbnail of user sherryl19
36 reviews
46 helpful votes
May 4th, 2015

The medicare supplement coverage is good, but watch out, they call you at least 3 times a week and every time the caller doesn't have a record of anybody else calling. I had to block the calls.

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About the business

Humana Facebook Community Guidelines Welcome to the Humana Facebook community. Whether you? ۪re looking to learn more about our diverse offering of health plans for individuals at all life stages or if you are an employer or provider seeking informati...

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