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Humana has a rating of 1.37 stars from 49 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Humana most frequently mention insurance companies problems. Humana ranks 75th among Health Insurance sites.
I just want give 5 stars to a especial lady from customer service all the way from brasil i was. Very confuse about my dental & she was very profesional to help me understand my plan so i got all the info i need it keep up the good work Jeremiah good job rowe
Very poor quality of service. Unable to provide simple information.general questions end up debates. When addressing concerns of this conduct person got defensive and hostile. Will be seeking another health care insurance provider. As of today. May 12thI just joined 2 weeks ago. If this is the pattern now. Why would I want to stay they can call and say what ever. I no longer care my decision is finally due to the conduct of humana
Very poor quality of service. Unable to provide simple information.general questions end up debates. When addressing concerns of this conduct person got defensive and hostile.
Will be seeking another health care insurance provider. As of today. May 12thI just joined 2 weeks ago. If this is the pattern now. Why would I want to stay they can call and say what ever. I no longer care my decision is finally due to the conduct of humana
Past yr 1/2 have been torture as to BILLING problems and Humana either no help in resolving Explaining nor a go between I feel like I spend months working as a 4th party w/ no paycheck. U never get same person w/issues so you have to repeat issue to dozensss reps. I've had multiple bills I wound up paying due to either doc/billing coding errors or doc listed as NOT IN NETWORK when they definitely ARE. Or doc walking in a hospital room & billing as a office visit. To no avail but u pay it or get sent to COLLECTIONS. The services are not bad yet the cust serv the CONSIDERATION & LACK OF HELP on problems is Huge and a reason I will not keep this useless insurance next year. THE should change the tag "HUMANA DOESNT CARE" they most definitely just side with the docs & business scamming of health system and lack of any empathy for its customers. I gave it 2 stars not 1 only due to the good of the basic program. Vs horrible cust help & issues that develop.
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Humana Facebook Community Guidelines Welcome to the Humana Facebook community. Whether you? ۪re looking to learn more about our diverse offering of health plans for individuals at all life stages or if you are an employer or provider seeking informati...
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