Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
Claim Your BusinessHulu has a rating of 2.28 stars from 1,398 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Hulu most frequently mention customer service, credit card, and free trial problems. Hulu ranks 228th among Streaming Movies sites.
No positive highlights yet
Hulu offers a diverse selection of TV shows, movies, and original content at an affordable price. I appreciate the ability to customize my viewing experience with add-ons like live TV and premium channels. The streaming quality is generally good, although I've experienced occasional buffering issues during peak hours. Overall, Hulu is a solid option for streaming entertainment.
You can not pay for any of the bundles with a gift card. Not the Hulu/Disney or the Hulu/Disney/ESPN bundles! They don't state this anywhere in their ads or on the gift card itself. If you owe Hulu money and someone tries to help you out, you can't use the gift card to clear or reduce the amount owed. Seams like they are doing anything they can to get your credit card and personal information. Watch yourself.
Purchased Hulu live to avoid getting cable. I watch maybe 4 channels on live and some movies here and there. Just noticed, one of my live channels is now only available as an "add on". An extra $8 a month on top of the $74.99 I already pay. Nah. I will go with Philo for a 3rd if the price. Sorry Hulu. I paid your fees for 3 years now. No longer.
Not a bad service, but I travel a lot and if I haven't logged in on my home network for 2-3 weeks, they block my access. Can't watch anything until you call them, they verify it's you and then the let you watch. Truly annoying that you pay for a streaming service that blocks your service if you are streaming from vacation. The good news I've always received quick service, but annoying that when I visit family or take a road trip with my camper I turn on my TV and it's blocked. Something to consider if you travel a lot.
Tip for consumers:
If you travel a lot might be difficult to use service
Products used:
Streaming service
If I'm paying a monthly fee for their service, I believe the commercials should be at a far greater minimum than they are. My daughter and I are trying to watch the Prince Harry and Meghan story, and the amount of commercials in it is a crazy amount. But they want to make more money, I get that. What I can't forgive is when they cut to the damn things in the very middle of sentences! Their a major frican streaming service, you would think they'd learn proper timing! My 14 year old son who makes movies could do a better job! This is why I don't watch movies on Hulu.
The past four months I've been watching Hulu. I've been having the problem of it constantly buffering and shutting down saying they're having trouble shooting. And kicking me completely off and having to go all the way back onto Hulu and start over again. Hulu is beginning to suck.
Live TV - not good. Nice selection of channels, but too much buffering, often kicking you out back to the fire stick menu. Happens more in early AM and in prime time. Can't get used to it. Can't set reminders, making for constant guide checking to see what's on next. Included DVR irritating to use. Once record is set for a program, it will record every time that episode is played, not just one time. You will have to find a another time for the same program to turn off recording. Program guide displays 5 channels at a time. With the firestick, there is no paging up or down. It only moves up or down one channel at a time, and only shows 1 1/2 hours at a time. If you want to see programming from 8PM - 10PM, you will also need to scroll right to see 10PM, then scroll back left to 8PM, then scroll down 5 times to view the next 5 channels, Obviously, someone does not care about how clunky it all works.
Streaming - excellent. Great selection of shows with no buffering problems.
Data use - big problem here, if you do not have Internet unlimited data plan. First month of service used 95% of my data (my plan has 1280 gb/month). Cox unlimited plan is $149 month. Not gonna happen. If you are in my situation, you can turn off a bunch of data hog options, like automatic updates and sharing your data. I need to unplug my firestick when not at home to save data. Yes, it can chew up data with the tv off unless you unplug the firestick and/or the router. Got lots of help with a google search for saving data on these devices.
Bottom line for me is to junk the live tv and stick to streaming. Get an external antenna and local channels are free. But data problem still does not go away. At least it won't be buffering.
Otherwise I would not have it. I could go into detail, but the one major thing that bothers me is there seems to be more adds than show time. Watch 5 minutes of a show and then you have to watch 90-120 seconds of commercials... And even though they have some content that Netflix doesn't have, this is why most consider Netflix to be better. We don't want to have to pay for a subscription and sit through the same commercials every 5 minutes!
I will not be renewing because I don't see it being work $12 a month...
Tip for consumers:
Be ready for ads.
Products used:
Black Friday $1/month deal.
Biggest concern: we had to delete and restore our Hulu account because of a Roku issue and we were restored to someone else's account! Multiple efforts to correct were unsuccessful. Contacted Hulu phone support at 10 pm. Call was answered promptly, and their instructions resolved the issue quickly (leading us to suspect that this may be a relatively common occurrence?). That is a concerning breach of privacy. Other concerns: frequent 'failures to record'; generally non-intuitive user interface.
It almost seems like they have annoying ads so we take the ad free package. The progressive and AT &T adds are horrible?
In the short time I had Hulu, which is about 5 months, the one thing that drives me nuts is the ads. Feel like I am watching regular tv. And then after each ad and the movie or show comes back on, the words do not match the persons lips. You have to stop and restart the program in order for it to be back in sync. Very frustrating. Then they want you to pay more money to have the option of less to no ads. This is why I will forever be loyal to Netflix. Have been paying the same rates for years, with absolutely no ads and ultimate streaming. They did it first and still killing the game. Only have Hulu because certain shows and networks pick and choose who will have access to their shows based on contracts.
Good for watching shows you want to watch but the ad free subscription is false, and you only save five dollars if you switch subscription with ads.
Hulu, Netflix, Prime and Disney+ have afforded me the ability to cut the cable PERMANENTLY! Even if they were all $100.00 Per year, it's still the better deal. I can remember paying $150.00 for cable and using less than half of the channels. Streaming tech has reached that sweet spot where almost anything is possible. Enjoy it while it last. If there is one thing I'm sure of it's, Large companies will "fix something" that isn't broke and completely ruin it. The library is Huge and diverse. The diversity is however a double edge sword. There is a Black and Latino category in the Hulu menu. Thats great, but what about everyone else? Arabic, Asian, Polynesian, Native American, White Etc? Have they done something to deserve being alienated? Probably Not, but to be all inclusive that's a LOT of categories. The same is true of LGBTQ+, there DEFINITELY isn't a "Straight" category. There is NO need for ANY of those categories (Race, Sexual orientation) IMHO. TV and Movie Executives have taken it upon themselves to include racial diversity & LGBTQ+ in almost all new programs and movies. If you are the type of person that can't look at LGBTQ+... TUFF luck. Before you get in a twist, I AM one of those people, but I have just accepted that it's not going away, so I just deal with it, or quit watching TV. All things considered I will NEVER go back to cable Hulu has a permanent place in my entertainment.
The smackdown show the new episode airs to late I wish It show air like 8:00am in the morning I think it will help alot
For me my service with Hulu was only OK, I've had more issues with simply watching it on my smart TV. While every other app via Wi-Fi is working fine my Hulu plus wouldn't load or it would stop and not reload. Technical assistance is to turn off TV, unplug from the wall, check Wi-Fi connection, wait 10 minutesplig back in, wait for tv to load which takes up to 5 more minutes. It is a pain for me especially because I have a non weight bearing foot injury and LCL tear on opposite leg. It works better on my phone but let's face it watching Hulu on a 50" or 5" which would you choose?
I'm with you, 50 is better so for now we will stick with Netflix with more reliable service.
I have hulu live just for the YES network, I tried the commercial free version for 6 dollars more per month and the movies still have a ton of commercials. The site is not bad but nobody wants to watch movies with commercials especially that irritating state farm lady.
So save your six bucks.
Been a subscriber with Hulu for a while now, but I find I rarely use the service. The content is fine but the ad experience is the most intrusive and pervasive of all the streaming services. Every ten minutes there's a long ad break—almost two minutes of ads. Between episodes of shows, there are ads. After the theme songs, there are ads. Ads and more ads. It's like watching network TV but you're paying for the privilege of letting third parties try to pitch you their wares. Hulu offers an affordable basic yearly subscription rate, but if you want to go ad-free, you have to switch to a monthly rate that's prohibitive—well over twice the price. It's almost cheaper—and much more pleasant—to BUY ad-free content and watch it on another service. Sadly, I'm paid up for the next 10 months. Would prefer a refund so I can defray the cost of numerous seasons of "included" shows that had to go out and buy on Amazon Prime because they were unwatchable on Hulu.
Products used:
Streaming service
I was out of town recently and was watching Super Heists in the hotel and got hooked. There were some episodes that I didn't finishing watching. I found out that the full episodes were on Hulu which I thought was great. I signed up for a free trial. I wanted to get the 30 day Hulu only trial but Hulu wouldn't let me so I had no choice but to select the 7 day trial. This was fine since all I wanted to do was watch 3 episodes of Super Heists and that was basically it.
When I searched for Super Heists, Hulu said that this was live TV and that I had to pay $2.16. It wasn't after this happened that I read Hulu reviews and someone said that Hulu had moved some their regular shows to Live TV when they weren't in that category before. This is shady.
I don't watch a lot of what is on TV these days so I don't have a need to pay month subscriptions. I had given up cable about 10 years ago and never signed up for satellite TV either.
From some of the other reviews I read, Hulu charges you for a subscription that isn't add free. I thought that was the point of paying for subscriptions - to avoid ads.
It's shameful how greed has become the backbone of big business. If I'm going to be bombarded with ads, I'd except not to pay for the Hulu service. If I'm paying, I shouldn't see ads. Hulu is getting paid by their subscribers and the advertisers.
I'm guessing the $2.16 is per episode. This isn't a lot of money but Super Heists isn't live TV so I shouldn't be charged for it. Hulu is shady.
Hulu isn't terrible or great. They're kinda like oatmeal. Yeaaaaaa, you'll eat it. 2 main things r content. 1) not enough of it and 2) u can't download like u can on NF, prime, hbomax, Disney. If u want to download u can but only if u pay for the more expensive service. That is so shady. Seriously, just give me it. The days of dangling the carrot to get people to buy is such an ancient business strategy. It just doesn't work. Waaay to many options for hulu to be playing kiddie games. So I cancelled. Plus the orginals is the least of the bunch. Not enough of em and more importantly not enough good ones.
I subscribed to Hulu+Live TV about a year ago and found the video product excellent. I don't recall any billing or service problems at that time. I just resubscribed to the same product at a monthly cost of $69.99. My credit card was billed $79.34 with no itemization and no apparent explanation. I chatted with one representative and spoke by phone with another and all they could tell me was that "taxes" are added to the base price and the amount of taxes could be different, depending upon my billing location. In my county and state, there is a 7% sales tax. The "taxes" charged to my credit card amounted to 13.36%. I did not obtain either a written or verbal explanation. When I told the customer service representative with whom I spoke on the phone I felt there was an intentional misrepresentation of the monthly cost and that I would deal with that accordingly, she responded: "You will lose" and hung up on me. (I attempted to take screen shots to verify that no itemization of the additional "taxes" charged to my credit card were provide, but was unable to to save the file in. Jpg format.)
Tip for consumers:
Try to verify what you will receive and what you will be required to pay BEFORE providing credit card info.
Products used:
Streaming TV service
Price is ok, ads are way more than cable and too much. Quality is great if you have good internet. I like it for the most part.
I have been having issues with Hulu for so long... Their auto play between episodes always eventually has issues. The app never seems to update what episodes I'm on while I'm using the app (coming back to the app is fine but when I change screens to change episodes it shows older episodes as my current episode so I have to search through the season episode list to find the ep I'm currently on).
Started using as a replacement to Sony Vue. Not even close. Sony stopped the Vue service and needed something for all live and local content. A few months of Hulu and I think we will give up live/local content. Not worth the $50/mo. Ads drive you crazy.
I recently came back to Hulu b/c they offer network tv as well as the sports stations I watch. For some reason, after 1 week I have had 4 problems with recording. I spent 45 minutes with a very nice & competent young man who was not able to help me. He said the issue is my Mac security & Hulu's sensitivity. If I can't record & skip commercials, there's no point. I guess I'm going back to Fubo
Hulu isn't horrible but I wish there were more options similar to Netflix where when paid for like Netflix there's no commercials, so to me Hulu is not as good as Netflix but only because of the commercials because it's a paid service like Netflix but cost a little more and literally takes extra time from you also!
There are no commercials on Hulu. We would like to be able to fast forward or go back to watch a portion of a show again just in case we missed something. Not liking the new non feature that Hulu put on our programs.
I pay $43 for no commercials /advertisements it's a lie I get maybe a hand full with no commercials/advertisements and it doesn't matter what station or tv show yes I'm Angry I gave it a 3 only because as of now it's cheaper than dish
Watch TV shows and movies online. Stream TV episodes of South Park, Empire, SNL, Modern Family and popular movies on your favorite devices. Start your free trial now. No commitments.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.