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California
10 reviews
31 helpful votes
Follow Brianna L.
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My favorite part of Hulu right now is that it's free with a student Spotify account. They produce their own shows and release new shows on air the day after they come out so its easy to keep up with tv without cable. Not many previous seasons, but I use it more to keep up rather than binge watch. The commercials arent the best, but Im not paying an extra charge and they have to make money somehow. Overall, I definitely recommend especially if you are a student already paying for a spotify account.

Date of experience: May 22, 2018
Texas
3 reviews
8 helpful votes
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I don't have a credit card, don't want to buy a Hulu gift card for the trial period because it's $25 and if I don't like it I am stuck.
So I bought a pre-paid Visa, tried to use it, but it won't accept it. Chatted with "Nina" and she told me I can't use it because funds may not be available when it's time to auto-renew.
Gee... If only there were a way to prevent people from using their service if they don't pay...
No, they want to auto-bill you and would rather lose you as a customer than risk having you (Heaven forbid) NOT RENEW.

Idiots.

Date of experience: October 13, 2017
Illinois
1 review
5 helpful votes
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Do NOT subscribe!
April 18, 2015

Terrible programs, save your money! Netflix is the only way to go. Once you subscribe it's extremely difficult to cancel. I have been billed for 4 months Even after canceling, they just keep billing you! Do NOT subscribe to this service!

Date of experience: April 18, 2015
Washington
1 review
2 helpful votes
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I notice hulu promotes the murder of innocents in the womb among other things. They promote racist and murderous and multibillion dollar organization planned parenthood. I would stay clear of using their services if a baby's life is important to you.

Date of experience: June 15, 2021
Oregon
1 review
3 helpful votes
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Don't be fooled
January 23, 2019

I received this from Hulu today:

"We're reaching out to let you know that the price of your Hulu (No Ads) + Live TV plan will increase from $43.99/month to $50.99/month on Tuesday, February 26,2019."

So you know, that's a 16% hike. It's so ridiculous I'll be canceling my account.

Date of experience: January 23, 2019
Wisconsin
1 review
2 helpful votes
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I never write these reviews but Hulu needs to know that this update Hulu recently has done has completely turned me off. May be canceling soon! Tried 10 times tonight to log into Hulu and I get error message continuously. Not to mention the loud $#*! noise it makes for the intro and wakes my young kids in the room. Stuff needs to change or im out!

Date of experience: September 6, 2017
Pennsylvania
1 review
3 helpful votes
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Although Hulu has wonderful TV shows I cannot watch any of them because every couple of seconds the show starts to load. Or it says connectivity problem and there's no way to get out of it but quit. I pay $100 a month on my internet alone and my router is in the very next room there should be no freaking reason that this is happening this is the only app that happens on and it's so infuriating. I will be canceling my subscription ASAP what a joke of a company! Don't waste your money

Date of experience: February 15, 2019
Texas
26 reviews
213 helpful votes
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I love hulu.com
April 16, 2010

I love hulu.com. I can go to the website and watch an entire season of tv shows in a day or two for free. They have a decent inventory but it would be great if they were able to get more to choose from. Even so, you can pop over to hulu and go through their inventory and find something you want to watch, be it a movie or a favorite television show that you may have missed or would like to check out before deciding to sit in front of the tv every week.

Lots of fun for movie and tv lovers.

Date of experience: April 16, 2010
North Carolina
1 review
3 helpful votes
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I've had Hulu for about 6 weeks. I like the selections that they have but absolutely HATE all of the commercials. I don't see or like paying for this service and then have to watch stupid commercials at every interval. They have it rigged so that you can't even fast forward through them. They run the same commercials over and over again. I'm considering canceling my subscription. I'd rather buy a smart TV and stream from the select website I'm interested in viewing.

Date of experience: August 10, 2014
New York
1 review
12 helpful votes
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After a long day of work of dealing with idiot coworkers and demanding customers, I'd like to come home, have a beverage and watch some shows. Except now I'm watching colors change with every scroll of the remote like I'm at a techno dance festival, then I'm searching for - which was never an issue - a damn show I was hoping to binge watch until I fell asleep on the couch like I did the night before! "You just have to get used to the change" they say. Listen, watching TV shouldn't be a struggle, it's an escape from the struggles of life. Thanks for adding to my $#*! day Hulu.

Date of experience: October 10, 2017
Connecticut
1 review
0 helpful votes
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I downloaded the Hulu add free version a few months ago and have tried to delete it twice. When I tried cancelling my subscription both times, it did not allow me and notified me that one of their services were down. Everything else worked perfectly fine accept that I could not cancel my subscription. Additionally, when viewing my payment history, I noticed my subscription actually went up a dollar.
This could be coincidental and a blame that can totally be on my part, maybe if I called Hulu it could be resolved, but that the moment of writing this review, I would rather be pissed off at Hulu. $#*! you Hulu here is your single star that probably has no bearing on anything and is probably going someone more data to sell. Byee

Date of experience: March 9, 2022
Pennsylvania
1 review
4 helpful votes
Follow Sierra N.
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My biggest problem with Hulu is that they do not have full seasons. I am a scandal addict and missed the entire season 4. I got Hulu just so that I could catch up on scandal. When I finally got ready for my scandal weekend, I saw that season 4 started at episode 18. That's ridiculous! How can I start a season if I am missing 17 episodes. I like that scandal updates there shows faster but at least with Netflix you can watch FULL SEASONS, even if it does take forever to update. I truly hope Hulu fixes this.

Date of experience: May 30, 2015
Alabama
1 review
1 helpful vote
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I mean for real? The ads i will suffer up to a point, but constantly getting bumped out of a show mid way and having to restart it from the beggining is ridiculous! Worst responding service EVER! I guess that us what you get for 4.99, should be free!

Date of experience: August 9, 2019
Georgia
1 review
11 helpful votes
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This update can kill itself
September 22, 2017

This is seriously the worst update I've ever seen any thing ever do, and I've seen my iPhone do some pretty stupid updates but Hulu topped it off with this one! I've never been so mad before, this update had already ruined so many shows for me because as soon as you click on a show it shows the latest season not season one, and somebody I've thought was dead happened to be in the picture of season twos episodes, I would have never known that if this $#*!ty update wouldn't have made me scroll from high to low from every season, this $#*! is so $#*!ed! Losing my business that's defiant.

Date of experience: September 22, 2017
Wisconsin
1 review
1 helpful vote
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HULU Sucks!
February 3, 2023

We're paying for a service that never works! It takes me twice as long to watch something on hulu because it's always draggin, lagging, stopping and kicking me all the way out. They need to burn it and start over!

Date of experience: February 3, 2023
Connecticut
1 review
3 helpful votes
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Hulu is a joke
March 7, 2015

Hulu is a joke. It has commercials, yes you can watch "some" of your shows but if you missed half the season its not available for play back. It stops randomly half way through an episode and starts replaying from the beginning. Hulu is just really really $#*!ing horrible. There business idea is spend no $ for rights to play full seasons like Netflix does. But add commercials which pays hulu. Then hulu charges us the consumer the same price as netfix. Hulu you are a joke. Do the world a favor and shut down

Date of experience: March 7, 2015
Ohio
1 review
3 helpful votes
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Hulu Plus SUCKS
April 11, 2015

I spend way more time watching the green 'Retrieving' bar slowly creep across the screen than I do watching the program. I subscribe to Netflix and Amazon Prime and have not experienced this issue at all. I have contacted Hulu support for some time and they said other customers have also reported this. So, why don; t they fix it?

Date of experience: April 11, 2015
Georgia
1 review
2 helpful votes
Follow Jesyka M.
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Hulu never works! Such a waste of money. They can try to blame it on my connection, but my Netflix and Amazon prime TV work just fine. Hulu constantly stops to buffer when trying to watch anything and usually ends in a loading error. I feel like I'm truly being ripped off for paying for something I can rarely even watch. It's time to unsunscribe. I'm fed up.

Date of experience: June 14, 2018
Pennsylvania
1 review
1 helpful vote
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Is This My Only Option?
December 23, 2019

I subscribed to Hulu Live in September 2019. I can't give it a high rating. When I'm watching live, the screen often freezes or doesn't load. My wifi is over 100 Mbps. They increased the cost by $10, and the service got worse. I'm looking for another streaming service with live TV.

Date of experience: December 23, 2019
Texas
1 review
0 helpful votes
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I am dismayed that anyone thought it was good idea to use an exact, what I hope is, an exact recreation of the shuttle disaster as part of the show "the first". There are certain things that should be off limits to use in any entertainment format.

Date of experience: March 20, 2019

Overview

Hulu has a rating of 1.7 stars from 1,179 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Hulu most frequently mention customer service, credit card and free trial. Hulu ranks 202nd among Streaming Movies sites.

service
213
value
214
shipping
67
returns
75
quality
191
+32