• Hubsan

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Hubsan has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. Hubsan ranks 55th among Drones sites.

How would you rate Hubsan?
Top Critical Review

“Sell Drones that not working as discribed and flew away by itself”

Damian P.
9/11/17

I recently ordered a Hubsan drone for 191. On the first day, several functions do not work. The Return to Home mode, the Follow me mode and the Failsafe mode have all not worked. I then wrote to Hubsan. As a reason for the fly away and for the non-working functions W-Lan signals are to be responsible. Hubsan assumes no responsibility and does not want to reimburse. I wonder how Hubsan imagines this in 2017. W-LAN signals are everywhere in Germany. SO THE DRONE IS NOT SUITABLE FOR GERMANY. After a long discussion they wanted to send me a new Drone for $165 without carton and accessories. I declined. Another $165 for a drone that flies away again? No thanks. I am now waiting 19 days but fearing that I will receive no compensation. That's why I put this rating in the hope that not even more people buy these bad products from Hubsan. I spent a total of over 250 and had less than 30 minutes of fun with the Drone. If you want to buy a Drone should not buy Hubsan. You better make paperplanes out of money and throw them from a bridge. They fly longer. I lost 250 because of the bad products of Hubsan. I have not received a refund or a new device. Hubsan admits that their drones are very easy to influence but refuses to make a compensation. Companies like this should be banned selling something! I have the Drone as used in the instructions and it is nowhere in the instructions that W-Lan signals disturb the connection. If you want a drone that can fly away at any time and a bad support that makes you angry? Then choose Hubsan.

Reviews (1)

Rating

Timeframe

Other

Thumbnail of user damianp19
2 reviews
4 helpful votes
September 11th, 2017

I recently ordered a Hubsan drone for 191. On the first day, several functions do not work. The Return to Home mode, the Follow me mode and the Failsafe mode have all not worked.
I then wrote to Hubsan. As a reason for the fly away and for the non-working functions W-Lan signals are to be responsible. Hubsan assumes no responsibility and does not want to reimburse. I wonder how Hubsan imagines this in 2017. W-LAN signals are everywhere in Germany.
SO THE DRONE IS NOT SUITABLE FOR GERMANY.
After a long discussion they wanted to send me a new Drone for $165 without carton and accessories. I declined. Another $165 for a drone that flies away again? No thanks.
I am now waiting 19 days but fearing that I will receive no compensation.
That's why I put this rating in the hope that not even more people buy these bad products from Hubsan.
I spent a total of over 250 and had less than 30 minutes of fun with the Drone. If you want to buy a Drone should not buy Hubsan. You better make paperplanes out of money and throw them from a bridge. They fly longer.
I lost 250 because of the bad products of Hubsan. I have not received a refund or a new device. Hubsan admits that their drones are very easy to influence but refuses to make a compensation. Companies like this should be banned selling something! I have the Drone as used in the instructions and it is nowhere in the instructions that W-Lan signals disturb the connection.
If you want a drone that can fly away at any time and a bad support that makes you angry? Then choose Hubsan.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about Hubsan?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Hubsan?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business