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Claim Your BusinessHSN has a rating of 1.48 stars from 332 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HSN most frequently mention customer service, credit card, and phone number problems. HSN ranks 816th among Discount Shopping sites.
Work Great. Easy setup, Good picture. The no signal come up every now and then but over all great product.
HsN Sells a set of 2 HP laptops for just over $500 they come with 4 gb. RAM. It is a windows 11 system and isn't worth using it as a paperweight. Don't expect to get any help from HSN or HP. Not suitable for a 6 yo. Kid.Total waste of time. If it sounds too good to be true then it probably is
HSN has a home run with the KitchenHQ line and its affable and ever-so-watchable professional Chef Massoud. I saw the show tonight with Callie Northagen - and what a show this compelling well paired duo presented.
Bravo and congratulations, HSN!
Lindsay tablet was easy to set up and to use the tablet. Cost and warranty great price. Getting help with tablet was easy, everyone I spoke to was very nice and helpful.
Thank you so very much.
Vitimans, jewelry, clothing, and home items. Love the website, videos on how to wear, select and up to date fashions ar great prices.
I had good experience with this company ordering is no hassle. There is always someone to help you when you call the 800 numbers, hassle free
I have so far have a bad experience with HSN the customer services it's always polite and quick to help. In my opinion it's much better the QVC.
I have done my hair transplantation at Coimbatore HSN... staffs are friendly and good caring... technicians are well experienced... Any one have to do hair transplantation i would recommend you HSN coimbatore... i have seen my hair growth after hair transplantation... thank u HSN
I notice so many negative reviews regarding HSN, however my personal experience with this company contradicts the majority of the perspectives I'm reading on here. To begin with, I ordered a PS5 about a week ago. It was supposed to arrive the following Wendesday(I ordered on Sunday night) however it didn't arrive until the following Monday, 5 days later than expected. A little fustrating, however customer service was extremely kind and helpful and they actually answer very quickly. They made sure my tracking number was sent the correct email address and my package was delievered without any problems. I'd definintely reccomend ordering from this company and I'm very satisfied with the product and customer service.
- T. C.
Products used:
PlayStation 5
I have been a satisfied customer for over 2 decades. Most of my purchases have been in the following categories: 1) Home products such as towels, bedding, pots and pans, 2) Clothing, 3) Watches, jewelry, and handbags, 4) Skin care and cosmetics.
I have had very few disappointments and they have been addressed professionally and quickly. In most cases I received the replacement before I even got the return shipped back to them. In the few cases where my size or color choice was not available I was offered Spendable Cash credited to my account.
My favorite features are the Flex Pay which divides your payment into several monthly installments, and the friendly and helpful customer service. Because I had a 60 hour work week with long commute, they became my shopping life line! I find their quality as good as department stores with many name brands. No complaints whatsoever.
HSN has been a favorite of mine for a long time. I like seeing the fashions and jewelry worn by models. I can get a better idea about them on a person than just looking at a picture. Hosts are all very professional and great personalities.
Great selection with low prices and flex pay it doesn't get any better than that
Tip for consumers:
Be sure to catch each day's special
I love HSN, they have great products and I love the partial payment plan they offer on so many items. The partial payments are offered interest free and they're more than willing to accept returns if necessary.
I know their shipping time may take longer than expected but I love love love their customer service. I placed an order online and the package ended up missing. I called their customer service to address this issue and they immediately issued me a replacement with no additional charge.
Great products, describe what you are getting. Like the free S&H when offered.
Like the 30 day money back guarantee with no questions or problems returning except having to pay S&H to return. Use this site often.
Lovely customer service, very easy to deal with, professional and does not keep you waiting online with phone calls. I am a regular customer, purchase and always cancel and RETURN, no problems. I just am careful about the brands that I buy, quality wise and how the brand fits me personally. Good place, great product and educational and excellent website.
Lots of easy pay and Diane Gilman jeans. They pick up return shipping 6 times per year.
Been buying from Home Shopping Club Network for over 10 years. It is a great place to find deals. Bought a wireless canon printer recently and it was beautiful. My mom had the same one and paid twice as much for hers. So glad I found mine on hsn.com.
You need to read the print. I've ordered 5 phones from them and have been very happy.
I made a mistake once and only received 90 days. But it was my error - not theirs.
The minutes, data, and texts do roll over - so I didn't lose anything.
I have been ordering from HSN about 20 years. I've very seldom been disappointed in the product I've purchased. If I have had to return a product, they process it through their return shipping and I am issued a credit immediately.
They also have customer representatives which can answer any question you have very quickly. They are extremely helpful. I couldn't be any happier with a web site than HSN.
I've been a loyal HSN shopper since, 1986 and they just keep getting better with age.!
At first i really was skeptical of this site as most reviews out there seem to be bad so i want to make sure they get a positive review. I ordered a HP laptop from them (item *******). I had questions so I called and within 5 minutes we were talking to a customer service rep and off the phone with our answers. I was still skeptical as many said they didn't get their items but still this computer was just worth it. I was also afraid it would be one of those too good to be true prices. So I ordered and it was shipped the next day. The computer was double boxed and packed really well. Signature was required while other companies don't have that and with laptops or any other expensive item that honestly needs it. I ordered Sunday February 18 and it arrived by Wednesday February 21. Awesome service and amazingly fast shipping.
People don't want to be informed on what's going on, they don't want to hear about the background processing of orders and they obviously don't understand retail. The truth is, when you buy something from Walmart, you don't call them 50 times asking them to fix it. You either take it back or you call the manufacturer. Customer service is not your IT guy.
A lot of people complain about quality of products. Okay. Sure. Understandable. But to expect to get a refund back after you've had the product for 6 months to a year is pretty dumb. I've never had problem with HSN, the customer service is more than satisfactory and with all of these bad reviews, it seems like you were either too dumb to listen to whats going on or trying to play the system.
Guess what! Even when you order things from QVC, AMAZON, EBAY, who ever - they also sometimes come from the manufacturer. They ALSO charge a return fee or expect you to return on your own. I don't understand why so many people are so irate with this company and the truth is (just from reading comments on THIS site and others) that people are just plain ignorant and don't want to be educated about whats going on.
If you just ask, Customer service will explain it to you. They don't mind taking the time to educate a customer. I didn't even understand the Credit Card VS. Flex pay and the sweet woman took her time to break everything down for me. Some of you seriously need to get over yourselves. This company may have a few hiccup products, but the service and the company have always gone above and beyond for me.
If you're reading other people's problems with HSN, I hope you can see through them. One person wrote on there that they were getting legal action for a charge that wasn't even on their bank statement anymore. That's because the charge was REMOVED. So dumb.
Hi! I have purchased ACER Aspire laptop 17". After unpacking the laptop and VIPRE security sticks I did not find any reasonable detail instructions how to remove some unnecessary program as well as download properly the new ones (VIPRE, ADOBE Reader, etc. Fortunately a service support by Vtec.com was available and after two attempts and waiting time of 2 x 30 minutes I was connected to Mr. Ryan Johnson. He was extremely helpful and skillfully guided me on the screen to accomplish many not easy tasks which either were not mentioned in TV infomercial (e.g. McAfee was already downloaded and interwoven with some other programs) or was getting complicated because of business ties some IT companies built among themselves. Ryan spend over one hour with me and thanks to his great effort I'll be able to use my computer as soon as possible. I wish most of HSN and Vtec technicians would be as helpful and innovative as Mr. Johnson. Thank you for his helping hands!
Got the Pixma mg7520. Had no problem setting up. Called Cannon support they talked thru they said call Apple for phones and IPads tried pictures photos beautiful. Also did receptors. Joe and Michele we are both seniors in 70 plus
I love HSN! I have never been dissatisfied with any interaction I have had with representatives when ordering, the shipping is always super fast, and any time I have ever had an issue with an order or needed to return a product they have been super helpful and nice.
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