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H&R Block has a rating of 1.27 stars from 286 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about H&R Block most frequently mention customer service, last year, and tax return problems. H&R Block ranks 51st among Tax Preparation sites.
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That is a truly impressive solution for managing taxes! I am myself quite a cautious person, trying to comply with all the rules the government imposes, so paying taxes is quite mandatory. With their mobile application, it's very easy to manage taxes, pay them and be an obedient citizen :) It doesn't take a lot of time to sign up, to understand how to interact with the mobile application because the interface is intuitively clear and navigation is very straightofrward. Thanks developers for this service!
There is no way you can teach a person on the phone. There are no receptionists so it's like you submit your documents into an abyss and hope that someone gets back to you. The manager Osman Mohammed is unprofessional. He only knows how to raise his voice and hung up on customers face. He needs to be fired. I developed anxiety trying to get my taxes done this year and now they have all my documents and I can't even get them back. This is unreal. Don't go here
I went to H&R Block to get information concerning solar panel installation in El Paso, TX. I was met by a very elderly woman by the name of Ramirez. She wasn't wearing a mask, refused to offer me seating and was clueless about the subject at hand. I had made it clear that I had no taxable income siting VA disability. Blank stare. Please retire Ms. Ramirez. Stay safe and stay home. This, unfortunately, was a big waste of time. H&R Block was a great resource in the past.
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Need help with tax preparation? H&R Block offers a wide range of tax preparation services to help you get your maximum refund.
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