HoWigs

This is not a Uk based company Its Chinese. Appalling wigs, no resemblance to advertised product. Highlights large chunks of bold yellow, weave is exposed. Badly cut chunky layer at least 2 inch difference, would not even wear it for fancy dress
Refused refund, emails contradict themselves in pigeon English, keep asking for more Money to replace. £204 Lost on ghastly wigs Contacted PayPal to resolve

Received wig for my mother. Nothing like the picture in colour or style see first picture of what was ordered. Paid £116 what arrived was dark and long and nothing like the picture see other pictures, Quality was awful. Advertised as real human hair but what was received was synthetic!. Emailed on 28th May to request a refund. Now 15th June and still no refund so I have had to open up a PayPal resolution case as they stated won't refund.! DO NOT ORDER FROM HOWIGS!

I have read the reviews and they are correct. Exactly my experience with them.
Terrible wig, not a bit like their picture. Wrong color. Like a mop.
Do not touch this site. No address, or phone no. And now my emails are returned. I do not expect to get my money back or the wig I ordered. Complete désastre.

Don't waste your time and energy - this is a scam! Received wrong product and have been waiting for a refund for 9 month now! Not even getting emails anymore! Very shady, unprofessional. After they agreed to refund a portion they keep stalling the process!
DON'T WASTE YOUR $ and Time

Do not waste your time and money with Howigs. I received a wig that looks nothing like the picture on their website. They won't refund period. They just send a lot of unhelpful emails. They say they will exchange but they want more money. (Even for a cheaper wig). In my opinion they should be taken to task for their terrible business practices. Feeling very ripped off.

On checkup the website looks to be around 4 years old, and has what appeared to be genuine reviews. They put in some real effort to make it seem like they're based in the UK, so I ordered 3 100% remy human hair, monofilament, lace front wigs. They looked beautiful in the photos on their website. What I got were synthetic wigs of a horrible quality that looked nothing even similar to what I've ordered. The colors were wrong, except one which was black as ordered, but that is the only single thing that matched between my ordered and received goods. I tried to get a refund, but I kept getting the constant run around and deflection from these scammers that are trying to get out of it. They act like I'm unsatisfied with the order, when the fact is that I ordered high quality human hair wigs, and they sent me synthetic garbage that is worth maybe 10 euros each, while their scam cost me around 650 euros. After a dozen exachanged emails, and me getting nowhere, I asked them to stop contacting me and filed a chargeback order with my bank. Once the bank finally notified them of the chargeback, they started harassing me again, trying to intimidate me and force me to accept a refund that would still benefit them. They consistently refuse a full refund. I urge everyone to have a full exchange with them, and try to get them to refund, which they will refuse. I encourage you to file a chargeback claim with your bank, which under the consumer protection law you are fully entitled to. Don't let these people get away with scamming your money from you. You can notice fake reviews here, as well as on their site, but those do not hide so many real review all claiming the exact same modus operandi. Be careful.

The wig isn't even good enough to wear to a fancy dress party. It is absolutely hideous. They won't give you a refund and will even have the nerve to try and get more money out of you by offering to make another for a reduced cost. THEY ARE SCAMMERS. They even give the impression they're a UK company with their. co.uk website address when they're actually based in China, which is totally dishonest and misleading. I'm still fighting for a refund.

They charged me for two wigs, and sent half wigs. Which I did not order. I'm very upset and will n reporting this company to the BBB ASAP.

Wig came small and wrong color, can't color it because it is synthetic, when I paid for human hair. Can't return it for the last 4 months.
When I tried to brush it hair coming out in pieces. Total garbage. Don't waist your money.

Was unhappy with wig... the cut was wrong... didn't look like the photo on website...
Wrong color.
Ask for a return address refused to sent me one... I have contact them over and over, it's always refused. My wig only coat $140. I wanted the wig because I'm going thu chemo treatment. It just didn't fit. Very badly made.
I'm trying to contact the Better Business Bureau, also my card company.
There refund policy what they have on website it's true!
They will not refund.

I ordered from them because it said somewhere they are made in USA. Next thing i know its being shipped from DUBAI. Well the color was way wrong, i ordered a blonde, like platinum blonde and i got like a brownish blonde. And i ordered a human hair... its definitley not. Ive been wearing wigs for almost 10 years and i can tell the difference. What a waste of money. $130 for a synthetic wig. I can get a nice synthetic one for less then half the price.

DO NOT ORDER FROM HOWIGS. Howigs products are inferior and their return policy is not honored. Numerous request to obtain an address to return a product and a refund have been denied.

Do not order from this website. The wigs are nothing like they describe, they take forever to ship it to you and then do not refund your money! I would NEVER use this website. Please DO NOT USE Ho Wigs! EVER!

Nothing like picture on web site, wrong colour, e-mailed them, they wont photos, wont give me a refund, they wont give me a return address, offered me $10 refund, must have sent over 20 e-mails, they wont me to get another wig, and more money from me. STAY AWAY FROM THEM.

This company is a complete scam! Don't go near them. Unfortunately you can't give minus stars so had to reluctantly give one. The company represents its self
howigs.co.uk. The wigs advertised are lovely however, what they advertise and what you receive don't compare. I ordered a lovely short wig and received something resembling a dead rat. The colour, shape and texture was awful. It had a lump at the top where there's a hole with short hairs stuck out like a coconut. I requested a refund and the means to return the wig and have received the runaround ever since. I have received various offers 10-15 % discount and £10-£2O refund and told to sell the wig on if I didn't want it. I have been told it will cost me too much to return to China even though the wig isn't fit for purpose and is substandard. They have also now started replying in Chinese as well as English and refusing to refund or supply a return address. I have asked paypal to get involved and if they won't refund my next stop will be the card company I refuse to let these con artist rip me off. I'm going to donate the money to charity as I was fool enough to fall for these shysters in the first place I should give it to someone more deserving. Please, please don't let them take your money as well

The name says sooo much. My mom bought a $100-plus wig from SoCal... So she thought. The cheap, dusty, hairless wig came straight from China, with a $20 price tag attached.

I ordered a wig from Howigs in December. It took forever to get the wig. I paid $500 for the wig. It was supposed to be 100% remy human hair. The wig was not human hair, and the color was not at all what was shown in the picture I ordered.It was the worst quality of hair and wig I have ever seen. I brought it to 2 wig specialists to attempt to color it. No salon would touch the wig, as they had no clue what fibre the wig was made of, and they ensured me it was not human hair. I immediately contacted the company to return the wig. After approximately 20-30 emails (and 2 months later) from Becky, who would NOT provide me a return address, I contacted PayPal. PayPal contacted the company for me to get the return address. Becky told PayPal I had accepted a 20% discount they offered. This was NOT true. I told PayPal I did not accept any discount the offered and I wanted my full refund. PayPal got the address. I recently shipped the wig back, and will receive my full refund in 5-10 days. This was truly the worst on-line shopping experience I have ever had in my life. The company really should be shut down.

Good luck everyone :)

Product NOT as advertised. More like a Halloween costume wig, rather than something you can use. Maybe they are WHORE-wigs... Totally junk products, and totally junk communications (e-mails, out of China) with customers. If there is a "positive" review - it is a fake.
Do NOT order from HOwigs. Terrible product, 2 month delivery, rip-off. Outfit.
Thumbs down.

I ordered a wig approximately 3 months ago. It finally arrived. I was excited as the box was opened only to have extreme disappointment when I saw it. The hair was the wrong color... Maybe it can be colored. I put it on and discovered a flaw in the front of the wig. It was as if a few rows of hair was put on going in the opposite direction of the rest of the hair. I tried contacting them via the website... Nothing. After waiting a couple weeks I contacted them again via the website... Nothing. I have yet to hear from them. The next step is to contact the credit card company. I would advise anyone to stay away from HoWigs.

Do not buy from this company, you will waste your money. They have put fake good reviews eveywhere, read the negative ones please to get an idea of how bad they really are!

Terrible customer service. Paid £ 172 and not received anything. Howigs blaming courier. Courier blaming me, 2 days off work for promised delivery. Cctv confirms no on came. Howigs don't want to know. Requested full refund, company gone quiet
Can't put photos on as I have got nothing to photo
Wife has just had second chemo treatment so over 8 weeks since ordered

Their product line is nothing but JUNK. I wouldn't mop my floor with the wig I received. Nothing at all like the photo that represented the product. In fact, their site has taken the photo down as I write this. They are liars, thieves, scammers and I hope they choke on my $86.00. Karma. Karma will get them and I hope soon. (Along with PayPal. Not too pleased with PayPal either. I will not ever use them to purchase anything again.) Other company names they are 'affiliated with' are TopHair, Inc., WowWigs, Inc as well as HoWigs. Substandard products with a capital "S".

Would not make the right color, would not refund, crappy customer service. Fraud is a good word for it! If there was a "zero" star, I would highlight it.