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HoverBoarder has a rating of 1.43 stars from 268 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HoverBoarder most frequently mention credit card, tracking number, and wrong color problems. HoverBoarder ranks 15th among Hoverboard sites.
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I ordered a haverboard for my daughter's birthday gift at the end of September. I've got a tracking number but actual shipment was delayed a little bit due to Hurricane Matthew. After the hurricane, they send us a hoverboard quickly and we are very happy with it. The company communicated with me nicely. I had a great experience with them. Thank you!
Wrong color Obviously used Damaged Dangerous and faulty My kid could've really gotten hurt This is a SCAM My CC awarded $ back to me
I ordered a haverboard for my daughter's birthday gift at the end of September. I've got a tracking number but actual shipment was delayed a little bit due to Hurricane Matthew.
After the hurricane, they send us a hoverboard quickly and we are very happy with it.
The company communicated with me nicely.
I had a great experience with them.
Thank you!
I bought my daughter a Hoverboard for her bday wich is January 9 right after Christmas spent 200 and never got it. Anyone that can do this to children are some really messed up people. And my bank didn't give me my money back cause they said It had been to long well the only reason I was waiting was because they kept sending emails saying it was coming and then sent me a Fed ex number I even went off on Fed ex because I thought they lost it. But no I was lied to once again this company is completely full of $#*! and all of you that work there can go to hell.
My youngest son tried a hoverboard during our vacation oversees and kept saying he wants one. His brother found the great deal on hoverboarder.com and I gave it a try also because I could use paypal as a payment option. The site said 3-4 days to get it. We got the tracking number from FedEx, but nothing was changing - only the label was created. The promised day of delivery came and went - first disappointment. I contacted them by email (no answer or call back by phone) and they said it would be shipped the next day... Nothing changed and the next estimated date for delivery came and went. I contacted them again and this time they said: "if it does not ship out tomorrow... we will send you the hoverboard and refund the money". I was hoping they send it and at the same time hoping they don't;-) They did (we saw some progress on the tracking number) and we were waiting to get our hoverboard. The day came and we got two boxes. I thought: "Hm, I did not know I need to assemble it". Surprise, surprise. We got two instead of one. My oldest son was over himself and he got a great deal from his brother. Could not beat the price... and then get two. They are still the first thing they run to when they come back from school. Thank you.
PS: Please fix the shipping and handling issue - it would help your business a lot.
Great prices compared to similar products! Customer service responds quickly!
Love this company excellent with their shipment great board. My son was so happy with it that his brothers want one now so I will be back to order again great price, product, shipment, and customer service for sure. I recommend you shop here
Purchased a hoverboard the first week of October. The product was receiced on 10/11. On their website as well as confirmation email you receive after the order is placed, they do notify you that there are delays, so we were expecting it.
The item did arrive in perfect condition. And my son is super happy to finally have his hoverboard!
We received our order fairly quickly - within 4 business days. The order was supposed to come with a carry case but it didn't come with one. We contacted customer service by email, and we had the case shipped. My son is very satisfied with his new hoverboard!
My son loves his hoverboard! We got it just in time for his party... Thank you bunches!
My daughter has been begging for a hoverboard for months, finally we bought her one for her birthday and she hasn't gotten off of it. She loves it and we do too, its been great exercise. She hasn't sat down since her hoverboard arrived. Hoverboard is definitely worth the cost, it's paid for itself!
We love hover board, such an amazing Christmas gift.
Soooo much fun for any age :)
Prices are affordable, products are long-lasting and the service is fast pace. Overall great company. Will order from them again
Customer service was really nice and was able to answer my questions very fast.
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