• Hoverboard360

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Overview

Hoverboard360 has a rating of 1.2 stars from 161 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Hoverboard360 most frequently mention customer service, credit card, and tracking number problems. Hoverboard360 ranks 36th among Scooters sites.

  • Service
    6
  • Value
    6
  • Shipping
    7
  • Returns
    5
  • Quality
    7
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • This product was pure crap and the customer service was even worse!
  • Well, I don't want it now and noticed board is shipping from Hong Kong so will probably catch on fire!
How would you rate Hoverboard360?
Top Positive Review

“Legal Action option only recourse”

Karen B.
7/23/16

Keenford, LTD is the parent company of this and likely many more companies doing business in the US. I tried to find a list so I won't ever find myself providing money to such a corrupt entity. The site I accessed shows "dissolved" under the name. Rather than pay us back and taking this dangerous vehicle, they have chosen something which appears like hiding assets. I plan to contact Attorneys General rather than purchase $648.99 worth of their junk. I bought the Hoverboard for my grandson and would like to replace it with something better. But how do I determine that?

Top Critical Review

“If ratings could be zero they would get one”

Scott s.
1/2/16

I never write reviews but this company has been so frustrating to deal with I had too. My issue has nothing to do with the board itself bc I refuse to open the box. They missed sending it to me by Xmas as their website guaranteed which really made me angry. After placing at least a dozen or so emails and phone calls to the company over the past 10 days, I still have not connected with anyone. I wonder if anyone even works there. I would highly recommend you order a board from another company.

Reviews (161)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (43) hong kong (12)
Thumbnail of user karenb225
1 review
5 helpful votes
July 23rd, 2016

Keenford, LTD is the parent company of this and likely many more companies doing business in the US. I tried to find a list so I won't ever find myself providing money to such a corrupt entity. The site I accessed shows "dissolved" under the name. Rather than pay us back and taking this dangerous vehicle, they have chosen something which appears like hiding assets. I plan to contact Attorneys General rather than purchase $648.99 worth of their junk. I bought the Hoverboard for my grandson and would like to replace it with something better. But how do I determine that?

Thumbnail of user lornac9
1 review
0 helpful votes
May 18th, 2016

I HAVE READ SOME OF YOUR REVIEWS, AND IT SEEMS THAT MOST OF YOU HAD A PROBLEM WITH THE DELIVERY OVER CHRISTMAS, BUT IF YOU GOOGLE DELIVERY OF HOVERBOARD360 ESPECIALLY OVER CHRISTMAS, IT WILL GIVE YOU AN EXPLANATION AS TO THE SUDDEN CHANGE AND NEW REQUIREMENTS ON SHIPPING THE BATTERY AND THE PRODUCTS, MUST OF BEEN A NIGHTMARE FOR THE COMPANY ESPECIALLY ON THE DEMAND OVER CHRISTMAS. I BOUGHT 7 HOVERBOARD360'S FOR GIFTS, THEY WERE LATE, BUT THEY DID ARRIVE. MY CHILDREN HAVE HAD ENDLESS HOURS OF FUN ON THEM WITH NO PROBLEMS WHATSOEVER. I HIGHLY RECOMMEND THIS ITEM AS A GIFT OR FOR PERSONAL USE TO ANYONE. I WILL BUY AGAIN FROM THIS COMPANY, EVEN IF I SHOULD WAIT EXTRA TIME, IT WAS WELL WORTH THE WAIT. THANK YOU HOVERBOARD360 MY KIDS WERE TOTALLY HOOKED UP. THEY LOVE THEM, AND I LOVE YOU.

Tip for consumers:
GET YOUR HOVERBOARD360 YOU WILL NOT REGRET IT.

Thumbnail of user cathis
1 review
0 helpful votes
December 11th, 2015

I ordered 2 hover boards and they shipped with no issues. They are Christmas gifts so I don't know how they work yet. I asked a question in their Facebook page and had an answer within an hour. So far so good!

Thumbnail of user garethh7
1 review
1 helpful vote
December 28th, 2016

Thanks very much love the 10inch hoverboard very fast delivery great service

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About the business

A Hoverboard (or hover board) is a self balancing 2 wheel motorized board. The best way to get around is on a Hoverboard. Experience the future today!

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