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Hoverboard360 has a rating of 1.2 stars from 161 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Hoverboard360 most frequently mention customer service, credit card, and tracking number problems. Hoverboard360 ranks 36th among Scooters sites.
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Keenford, LTD is the parent company of this and likely many more companies doing business in the US. I tried to find a list so I won't ever find myself providing money to such a corrupt entity. The site I accessed shows "dissolved" under the name. Rather than pay us back and taking this dangerous vehicle, they have chosen something which appears like hiding assets. I plan to contact Attorneys General rather than purchase $648.99 worth of their junk. I bought the Hoverboard for my grandson and would like to replace it with something better. But how do I determine that?
I never write reviews but this company has been so frustrating to deal with I had too. My issue has nothing to do with the board itself bc I refuse to open the box. They missed sending it to me by Xmas as their website guaranteed which really made me angry. After placing at least a dozen or so emails and phone calls to the company over the past 10 days, I still have not connected with anyone. I wonder if anyone even works there. I would highly recommend you order a board from another company.
They took $590 for something that never worked will not answer phone or emails. Something needs done
It looks as if people have been having great difficulties with ordering and receiving but I can only say that there was no problem (we didn't try to order it on December 1st for a 2-day delivery).
As far as the product, it was purchased for my 10 year old son. He got the 10" wheels and it only took him a few moments to be quite comfortable on it and after 2 days he is VERY competent. He loves it. Rode it to his friend's house (1/2 mile away) and back a number of times with no problems.
He does not take it up to a high speed, and he must wear a helmet but I find it to be a very impressive product so far.
I ordered after a VERY long hold to get through to a sales person. He said there were tons of people working but they were so slammed it was unbeleivable. He was nice. Answered all questions, then I ordered. Early Dec. Got board 1 week later. As I followed the order from overseas on UPS, it actually did only take 2 days from there to my door step. I think they are so slammed, they are just having a time of it with filling orders. Now for the board. Very nice. I ordered the 2.0 with bluetooth. MIddle size and glad of the bigger 8" tires. Makes the bumps smoother for sure. HEAVY and you do need a bag for it if you are taking it anywhere. Backpack bag is best.
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A Hoverboard (or hover board) is a self balancing 2 wheel motorized board. The best way to get around is on a Hoverboard. Experience the future today!
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