• Hoverboard360

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Overview

Hoverboard360 has a rating of 1.2 stars from 161 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Hoverboard360 most frequently mention customer service, credit card, and tracking number problems. Hoverboard360 ranks 36th among Scooters sites.

  • Service
    6
  • Value
    6
  • Shipping
    7
  • Returns
    5
  • Quality
    7
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • This product was pure crap and the customer service was even worse!
  • Well, I don't want it now and noticed board is shipping from Hong Kong so will probably catch on fire!
How would you rate Hoverboard360?
Top Positive Review

“Legal Action option only recourse”

Karen B.
7/23/16

Keenford, LTD is the parent company of this and likely many more companies doing business in the US. I tried to find a list so I won't ever find myself providing money to such a corrupt entity. The site I accessed shows "dissolved" under the name. Rather than pay us back and taking this dangerous vehicle, they have chosen something which appears like hiding assets. I plan to contact Attorneys General rather than purchase $648.99 worth of their junk. I bought the Hoverboard for my grandson and would like to replace it with something better. But how do I determine that?

Top Critical Review

“If ratings could be zero they would get one”

Scott s.
1/2/16

I never write reviews but this company has been so frustrating to deal with I had too. My issue has nothing to do with the board itself bc I refuse to open the box. They missed sending it to me by Xmas as their website guaranteed which really made me angry. After placing at least a dozen or so emails and phone calls to the company over the past 10 days, I still have not connected with anyone. I wonder if anyone even works there. I would highly recommend you order a board from another company.

Reviews (161)

Rating

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Reviews that mention popular keywords

customer service (43) hong kong (12)
Thumbnail of user travish32
1 review
1 helpful vote
December 21st, 2015

I received my board but it did take several more than the 2 days promised. THe board looks good. I tested it before I wrapped it. Good machine from what I can see. Everything worked - Bluetooth, lights, Ect.

Thumbnail of user robertl164
1 review
13 helpful votes
December 17th, 2015

If any of you are trying to call the no# on the web it doesn't work. This no# is good. Just got off the phone with them. *******985. Good luck all.

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About the business

A Hoverboard (or hover board) is a self balancing 2 wheel motorized board. The best way to get around is on a Hoverboard. Experience the future today!

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