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Hoverboard360 has a rating of 1.2 stars from 161 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Hoverboard360 most frequently mention customer service, credit card, and tracking number problems. Hoverboard360 ranks 36th among Scooters sites.
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Keenford, LTD is the parent company of this and likely many more companies doing business in the US. I tried to find a list so I won't ever find myself providing money to such a corrupt entity. The site I accessed shows "dissolved" under the name. Rather than pay us back and taking this dangerous vehicle, they have chosen something which appears like hiding assets. I plan to contact Attorneys General rather than purchase $648.99 worth of their junk. I bought the Hoverboard for my grandson and would like to replace it with something better. But how do I determine that?
I never write reviews but this company has been so frustrating to deal with I had too. My issue has nothing to do with the board itself bc I refuse to open the box. They missed sending it to me by Xmas as their website guaranteed which really made me angry. After placing at least a dozen or so emails and phone calls to the company over the past 10 days, I still have not connected with anyone. I wonder if anyone even works there. I would highly recommend you order a board from another company.
Unfortunately, I didn't see all these reviews though a lot of them were since I ordered. On the plus side, I did receive my order and the board they send are I-Moto (they represent as manufacturers). At the same time on their confusing site I ordered a lower end board first. I immediately contacted and emailed twice... do not want the first order, ship the second one. They did. Then about a week later (I'm assuming we would call this the "inventory blow out method" they shipped the second hoverboard. Could not get anyone on phone or email. I finally shipped it back to them (cost me $19) and have sent the USPS tracking and waiting for credit. My next call will be the NY AG's office for fraud. I would suggest everyone do the same. This seems like one Asian guy with a semi professional website and he has connections to China and is doing this on a shoestring budget. Highly unprofessional and sketchy way to treat customers
I order some hoverkicks on dec. 11 and it said it would of have been on my door step within 2 days but its dec. 22 and there still not here
Finally got the call this morning to verify payment ( a week later) women was very nice and understanding! Promised tracking info today FINGERS CROSSED!
I ordered 2 hoverboards, received one and now the other is in Kentucky UPS, they say is held by a government agency (note: another one nobody ever heard of we are paying for), and may be released to UPS, I did research this company and all was good in October, November, It didn't ship and deliver as promised, My first UHOh! And I thought, what is up here, they were in stock and should have shipped together. One grandson gets his board and the other gets a lump of coal, I wont be happy about this and it appears many others also. Emailed several times, called and only get busy or nothing. The government getting involved into this product with no facts, information or direction is the typical, I am going to save you! Thanks but no thanks all mighty government, go back to the future and loose the way back, and get out of my way of getting my grandsons hoverboard. Just leave my other grandsons hoverboard with me on your way out.
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A Hoverboard (or hover board) is a self balancing 2 wheel motorized board. The best way to get around is on a Hoverboard. Experience the future today!
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