• Hover

Hover

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Overview

Hover has a rating of 1.88 stars from 67 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Hover most frequently mention customer service, email address, and credit card problems. Hover ranks 28th among Domain Registration sites.

  • Service
    16
  • Value
    15
  • Shipping
    5
  • Returns
    6
  • Quality
    16
Positive reviews (last 12 months): 16.7%
Positive
1
Neutral
0
Negative
5
7
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • They own all of the domains so there is no way to take my email address to another provider.
How would you rate Hover?
Top Positive Review

“Great experience for the past 8 years”

Kimberly W.
10/31/22

I've used Hover for all my personal sites and client sites for the past 8 years and have never had an issue. They are the best pricing and most intuitive interface in comparison to other domain registrars we have used. Honestly baffled by the negative reviews because we've never had an issue and always recommend them to our clients.

Top Critical Review

“Expensive and inflexible”

Rene B.
2/5/24

Already more expensive than most competitors this company shows their true face when you things go wrong. Having had a domain with them for nearly 10 years, the renewal failed of the xmas period due to a card expiring. By the time I noticed and wanted to renew they slapped a 127 euro extra charge on a domain that costs me 30 euro per year. I divested myself of their services right there and then and will never trade with them again.

Reviews (67)

Rating

Timeframe

Other

Reviews that mention popular keywords

email address (9)
Thumbnail of user laural186
17 reviews
31 helpful votes
February 8th, 2024

I host two business websites (www.ShopLenus.com www.lld-landscape-design.com) with Hover for over 5 years now and they have been helpful with every single tiny thing I needed, even if the problem related to Apple computer, they had no problem helping out. The last call had a little longer wait time, but still a normal human being answered and she solved my DMARC problem right there. No chat bots, no nonsense, not sending you to 'help articles', so down to earth. Highly recommend them as a host.

Thumbnail of user kimberlyw2037
1 review
0 helpful votes
October 31st, 2022

I've used Hover for all my personal sites and client sites for the past 8 years and have never had an issue. They are the best pricing and most intuitive interface in comparison to other domain registrars we have used. Honestly baffled by the negative reviews because we've never had an issue and always recommend them to our clients.

Products used:
Domain Registration

Service
Value
Quality
Thumbnail of user timg503
1 review
0 helpful votes
June 12th, 2020

I have been with Hover for three years now, two domains + emails, SquareSpace website builder. I have no complaints at all. My email is as fast as Gmail or Hotmail, I have never experienced an outage. Customer service is fine, Americans or Canadians speaking clear English and understanding what I say to them... my #1 issue with EVERY company I deal with. I didn't really company prices so I can't comment on that. I give them 5 stars.

Thumbnail of user agents5
1 review
3 helpful votes
October 11th, 2016

As many here probably know, network solutions (in my experience) is horrible, so we switched our many (15+) domains to hover. The process was as painless as it could be, live people pick up the phone, they are very helpful and knowledgeable. They have a valet service - for free where they will transfer your domains for you.
Thier web site is easy to use, they dont try to upsell you every 5 seconds, While I cant speak for the other people that had problems with them. That has not been my experience at all - quite the opposite.

Thumbnail of user michelles25
1 review
1 helpful vote
January 8th, 2012

Hover is absolutely fantastic!

I am totally against SOPA, the Stop Online Piracy Act. The bottom line is, Go Daddy supported it... until they got grilled by the Internet for doing so. GoDaddy's SOPA support lost them a ton of customers apparently, myself and my friends included, not to mention Wikipedia... This negative response led Go Daddy to eventually take its hat out of the ring, so to speak, choose a position of neutrality, and then do a total reversal. Now, GoDaddy claims they no longer support SOPA. LIES! Hover, on the other hand, never supported SOPA and came out against it before it was cool to do so. Hover is built on OpenSRS and owned by Tucows. Sure, they offer great service at an affordable price. However, what perhaps matters most is they are trustworthy! Even though there are cheaper alternatives out there, you definitely get your money's worth with Hover.

Their DNS management interface is really sweet. Basically, you can edit multiple domains in bulk, or only certain types of entries. Domain privacy is included. Their surname email service is the bomb.

Highly recommend this company and I'm not sure what the negative reviews are about.

A++++!

Thumbnail of user jasonn1
2 reviews
5 helpful votes
May 12th, 2010

Hover is an amazing, ethical, cheap domain name registration service. Their prices are realistic and fair, their services are easy to use and understand, and customer service is amazing. In my experience, they're the best out of all domain name registration services. I couldn't be happier! I love the way they handle domains!

I switched over last month from my old registrar who did things like put 60-day locks on my domain names or spammed me with advertisements constantly. For example, the prices at my old registrar seemed low but all of the hidden fees kept stacking up. For example, their. Coms were really cheap, but private registration was an extra $9.99 yearly, making the total costs to me around $20. Hover's. Coms are only $15 and private registration is included free. It can easily be turned on and off via Hover's intuitive GUI.

Hover's website is easy to use and free of annoying, flashy, spammy advertisements unlike the big, popular, misleading registrar. Hover's checkout process is simple and easy and they don't try to constantly push additional products along the way.

Hover is amazing. The prices are realistic, fair, and direct. There are no hidden fees. Also, for those who are curious, people may often ask how to buy a domain name through Tucows. To buy a Tucows domain, go through Hover.com since Hover is Tucows' personal front. It's all OpenSRS anyway.

I discovered Hover from a Yahoo! Answers post linking to http://www.hovercoupon.com/ which had a 10% off hover.com coupon code, HONEST, and a lot of really useful information.

Switching was really easy but remember to disable private registration at your previous registrar first or all sorts of Hell can break loose. =/

GREAT COMPANY!

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