HouseofCB has a rating of 1.98 stars from 319 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HouseofCB most frequently mention customer service, trading standards, and credit card problems. HouseofCB ranks 2292nd among Women's Clothing sites.
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I live in Australia and have bought two dresses from house of cb one last year and one 5 days ago for my formal… both dresses arrived in 4 days! It's super fast shipping, great packaging and my two satin dresses have the best feeling on my skin. Whenever I have contacted houseofcb via Instagram/email they have replied quickly. Thank you! Couple of lose threads where the zipper is which is an easy fix, everything else is perfect.
I went to their store at Oxford Street and had the worst experience of my life. The staff are extremely rude and unkind. Not to mention that they say the store closes at 9 PM but in fact they shut down the rehearsal areas by 8:30 leaving you empty handed. The dresses seem to have some quality but what a shame that they have terrible service. They also don't seem to offer products for anyone with a big bust.
I live in Australia and have bought two dresses from house of cb one last year and one 5 days ago for my formal… both dresses arrived in 4 days! It's super fast shipping, great packaging and my two satin dresses have the best feeling on my skin. Whenever I have contacted houseofcb via Instagram/email they have replied quickly. Thank you! Couple of lose threads where the zipper is which is an easy fix, everything else is perfect.
Tip for consumers:
Order off the correct site, get the right size.
Products used:
Dress
I ordered the TANA Pink Strapless Corset Midi Dress for a wedding reception I was attending. I cannot tell you enough how beautiful this dress was, a stunning piece of clothing and the quality was second to none! This dress boosted my confidence and made me happy with the way I looked for the first time in a long while. Worth every penny!
Products used:
Dress
I would like to share my experience, I was afraid to order it after reading reviews here, but dresses are beautiful, quality is amazing, sizes are true to size based on their table size guide, and I haven't have a problem with them answering my messages or tracking my package.
So I order one floral long dress with size S, and white dress with adjustable corset size M (just because I read reviews). Honestly I wish to have both of them in size S, but white dress has adjustable corset which saved the situation.
Dresses don't have any smell, they are clean, quality amazing, harnesses don't fall.
So in reality I am very happy that I made my order and did not pay attention to the reviews. Because I guess it's hate reviews or somebody somehow got bad experience. But everything that I read here was untrue to my experience.
And by the way I did my order to Colombia to Chia. And I got my order in 3 business days. That is wow!
So if somebody have doubts if to order it, for sure do that. All my family loved the way I look in dresses and how they look.
Products used:
Two dresses
I ordered online and the dress I received was great quality. Their are lots of scam websites so make sure you get the right one. I think a lot of reviews may have ordered from the wrong website.
I just purchased this dress and it was well worth it. I'm wearing this to a holiday party coming up and now I feel beautiful. This dress is so flattering on and it hugs in all the right places. It was very stressful for me to find something that I feel confident in; especially looking for something online. This dress exceeded my expectations and I will be a returning customer. Thank you so much
I came across Houseofcb ad on ig and I thought their clothing screamed "CHIC". I was not big on purchasing on line because I've been burned by purchasing items that looked one way on line but totally different in person and that was truly disappointing. But not Houseofcb, my jumpsuit looked exactly as it did on line in person. The material of the jumpsuit was of good quality. I love Houseofcb because their style is different, chic & very sexy! I'm sold and definitely will be purchasing from them again!
I would not go anywhere else for event dresses - house of cb is persistently faultless, their quality is unmatchable and designs are so so heavenly! I willingly break the bank every time they release a new collection and it's 100% worth it.
I ordered a loungewear set that consisted of a dress and cardigan, and I couldn't be happier with them! The packaging was 5 stars, along with the items. There was a one week delay, but with UPS tracking I was aware where the package was. Lastly, from most of the bad reviews I've read, is mostly because people are ordering from fraudulent websites, they should know better!
Fabulous products, amazing design and acceptable prices. The best part of my shopping day today was Melissa, who gave me and my friend absolutely great service, very polite and professional!
Definitely we are coming back!
Whilst House of CB dresses come with a price, the fit and consistently high quality are next to none. I have been wearing these dresses since the celeb boutique days, and I am consistently impressed!
The fit of this particular dress however is what made it so amazing. It gave me that hourglass figure and I felt confident wearing this dress! I also loved the pattern, perfect for the end of summer going into autumn!
I am blown away by the fit of my fornarina dress! I am quite curvy and often find it hard to find clothing that compliment my figure. This dress did did not disappoint! I also love how the material feels and it has that sexy sheerness but added class at the same time. I couldnt reccomend this dress enough! I was between sizes but I purchased a LARGE due to my bust (10F) and it fits magically! Thanks House of CB for this hot little number! Will definitely purchase more items in the future. :)
Ordered my outfit and it came exactly on time! If i has a question to ask it was answered effiently and professionally! The clothes arr fab, All of them and the quality is just so good to. Would most definitly be ordering off this site again
I absolutely love this store! It is so hard to find chic high quality unique designs these days but House of CB are absolutely smashing it dropping unbelievable new pieces every Monday!
I honestly can't recommend House of CB enough for their amazing clothing range. Every single item I have purchased not only had the highest standard of quality but also made me feel so confident. I have purchased at least 10 different items on different ocassions over the last 2 years and they've never failed to surprise me. To start from the packaging; so luxurious and so unique to the way they present their clothes and also their customer support! Always so helpful and cooperative! I am looking forward to purchase from HOUSE OF CB in the future. Most of my holiday coming up in September are from their amazing and sexy Holiday Resort Collection. All the pieces represent my style and show all the hard work and patience that has been put into creating such nice clothing.
After ordering hundreds of items of clothing in preparation for my hen weekend, I began to panic when I couldn't find anything I loved. However, when my house of CB order arrived I knew I'd found "the one" for my hen! The quality was second to none and the style and detail was gorgeous! I was given compliment after compliment at the weekend and I can't wait to place my next order very soon!
Dear houseofcb,
I've recently received my order & I just wanted to say I love it '. It's exactly what I wanted. So amazing.
With positive vibes.
M
I felt amazing in this dress!
I am a new customer and fan! Delighted that a company focuses on quality and design. The customer service and speed of delivery was excellent also!
House of C. B. Thank you! Xx
9/11/19
I love every piece of clothing houseofcb has offers. I love that the quality is unmatched, & high fashion I attended a wedding recently, I received lots of compliments about this dress I am wearing. House of has amazing customer service & it quality is unmatched. I love packaging it is literally to die for and shipping is extremely fast. Since I am frequent shopper you would think I have some discount, not any great company! House of CB help your girl out gee! I still love their clothing
Absolutely amazing in every way, all the clothes are beautiful and the staff are so helpful! Would highly recommend this shop
Great quality clothing easy checkout and prompt customer service I loved it so much I ordered again the next day
Their clothes never disappoint & always of the best quality! I contacted them to help with my shipping as it needs minimum 4 business days to get to Australia and i needed it in 2. I was so lucky to receive it in time! The staff were very responsive and kind! Always my go to shop for outfits!
Mirror Mirror in the ever so famous bathroom walls... Who wears beauty more than ever before...
First dress in a magical box purchased from House of CB... the whole experience was just WOWWW... the dress fitted on ever so perfectly and made me feel 1 million dollars... you rock guys... keep doing what you are doing... delivering boxes full of magical beauty filled with love... House of CB you rock first purchase experience left me WOWSEY and here's to many many more to come...
I had some difficulties trying to place an order, contacted customer service immediately and received a respond in a jiffy! Very impressed with the speed of replies and customer care. Got my answers, placed my order, received my item and loved every bit of it :)
The dresses fit my body perfectly, enhance my curves and at the same they're super comfortable and easy to wear. You'll find a dress for every occasion and be sure you'll have everyone's eyes on you
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