House of Beauty

I ordered some items from them in My 2022 and when I received my items. I return one item in 2 days and email acknowledged that they received it. And that refund minus restocking fee would be sent back. This is now august 19,2022 and still haven't received my refund back. This company should be closed down and I have contacted BBB and will also be forwarding this to Inspector General cause it's not right. All the people that they are getting money from. Quick to take money out of account but don't wanna return it.

Pretty good online store. I buy here all the time. High quality and pleasant service is guaranteed) I recommend it

I'm a customer who I ordered a red pro 2in1 hair and facial steamer as a Christmas present for my mother, unfortunately it is faulty and does not work, I emailed the company for a return and refund of my money however I have received no reply for over a week, I'm concerned because I spent over 100 for my mums present and I don't want it to have gone to waste. I even searched for the company's Instagram page and messaged them on there privately and publicly but still no reply.

When placing an order, please make sure it is the House of Beauty. Today this website had some fraudulent activities going on and I received a telephone call from my bank that two order were placed and I did not do it. Banker stated that one order was denied and now my credit card is on hold. Be aware of hackers coping the company web page.

I have enjoyed ordeting products from house of beauty. The guality of my things which is wigs other beauty products i found too be sutible for me getting. Compliments from other. Thank you hob. It gets in timely fashion.

This is an update. My order was promptly dealt with as soon as they opened. Im very pleased with the outcome my worries were laid to rest.

I bought 2 wigs from this website then i came online and saw a lot of bad reviews so i got really nervous. However, my experience was perfect. Shipping took less than 10 days to Ireland. I was giving a tracking number and my products were exactly what i ordered. Dunno why there are so many bad reviews but my experience was great and i will be using them again!

New Zealand very satisfied customer. I placed my order on the 18 Nov 2017 and surprise when I got home 23 Nov, everything perfect will be my new go to for efficient service

I order my product and seven days I received it in perfect condition I will give it a try but if I don't like something and if it's not the way it should be I will call them, it's a shame that so many people dislike them but they keep ordering from them I don't understand but I looked on the web and they have lots of great products that I would love to purchase

I purchased some beauty products from house of beauty and all products are excellent. Quality and Quantity is great. Price is affordable. Huge collection of products with wide variety. Happy customer.

I ordered a wig and called customer service because I was having trouble tracking it, they were very nice and helpful. Received my wig in a timely manner. Very pleased with the quality. Will definitely order again from them.

Fast shipping, not too pricey either and you get the chance to win free stuff when you shop with them. Nice variety, competitive prices. It's the way a site should be. You order what you want, you pay for what you want then you get what you want. No waiting around, no sending millions of emails that get ignored, no confusion (like hairsisters.com DO NOT buy from them!).

I ordered from House of Beauty for the first time, I am very please with the customer service and how quickly I received my order. I will order from House of Beauty again.

I do not know about anyone else but the service I have received from the House of Beauty World has been fantastic. I specifically appreciated that they kept me informed via email each step of the way from order online to delivery to my house. In today's world, it is becoming the norm to have unexceptional customer service so I was pleasantly surprised by this company's service. And the prices are not bad either. I am amazed at the negative comments since that was not my experience. I am thankful that I did not! I feel bad for the ones who had poor service.

I placed my order over the phone and just like the lady behind the phone said 3 -7 days I had my order in 4 days. I knew the color and all that I wanted to order. Everything was right about my order when I got it. I will keep doing business with the House Of Beauty World.
Ms D.

I placed & order o 28 May2021. I have never ordered from the house of beauty ur the cuties LOL I pray n JESUS name that impeccable integrity is their portion!
Thanx
Shalom

THIS MERCHANT IS THE BEST. EXCELLENT SERVICE AND THEY CARE ABOUT THEIR CUSTOMERS AND THEIR NEEDS. YOU CAN`T GO WRONG WITH THIS MERCHANT. VERY SATISFIED THEY NEVER DISAPPOINTED ME SO THANKS.

When I first read the reviews for House of Beauty I was mortified. I place my order June 23rd for eight items that I could not get from other vendors at the price range that I had in mind. After four days of processing time has elapsed, I tried to get in touch with the customer service department to get an estimate on shipping of my products with no success. I left tons of voicemails and emailed them at least five times. Within couple of days after that I received a phone call from a customer service rep. Name David, he explained to me that sense March there is no active customer service department due to covid and social distancing and that most of the manufacturers were closed for at least a couple of months because of the pandemic.
He said that he needed five minutes to check the warehouse to figure out why the order is not moving. After he called back in the timely manner, he said that the order was packed and shipped, he apologized for the delay and said that after 5pm I will get a tracking number in a separate email, also provided a way to get in touch with him directly for any future assistance. I understand now that there's not enough staff to get back with every individual client, although I hope they can fix this in the future. David was great, respectful, kind and very knowledgeable. I hope they get more people like him to assist other clients so they can straiten out there poor reviews!

Very Fast Shipping! I received my order in 2-days. Best price instore and online with shipping and tax. Extremely satisfied with service. I

Shipment takes over two months. Cannot reach customer service for two months. Please beware don't shop here. Unable to return the shipment that I longer need because I cannot reach customer service.