- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
HouseKeep has a rating of 1.71 stars from 56 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HouseKeep most frequently mention customer service problems. HouseKeep ranks 109th among Cleaning Service sites.
This company does not typically respond to reviews
No positive highlights yet
As an overall service I'd recommend them - of course they're exposed to their cleaners (who are ultimately cleaners and hence not historically reliable) performing well, but generally I've had 90% good experiences, and they address it adequately if not. The only issue I have is that they constantly try to leave early, so you have to ask them to stay for the full allotted time (as they'll charge you for it). But overall definitely not a scam and relatively decent service most of the time, as far as cleaning companies go I'd recommend them.
I am company in Las Vegas, NV trying to hire cleaners. I paid for 3 months a head and they cancel my account less than a month in because i was recruiting too often. I ask for a refund and i have not heard from them at all. I would not recommend anyone going here to recruit because they will take your money and cancel your account.
Really frustrated with this company.
1) Cleaners that are away for weeks on end and yet no one else is rebooked to come and provide your service.
2) Cleaners that are not professional and will barely touch the place. We had maggots found in a rug in our flat literally hours after a cleaner had been. I've had to ask repeatedly that even basic tasks like hoovering be done in all rooms.
3) Our bathroom sink was damaged and no apology or warning given by the cleaner, we just came home late to find the sink jammed with water in it.
4) Same cleaner does not always come to clean so no guaranteed standard of service.
5) No ability to speak to staff on the phone to deal with these issues, just told everything must be done by email.
Have experienced different cleaners each visit and no attempt by Housekeep to provide continuity. In all conscience I could not recommend this company
Gain trust and grow your business with customer reviews.
Find a local house cleaner now. Book a one-off, weekly or fortnightly home visit for just? 13.50 per hour. London's best domestic cleaning service.
