Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
Claim Your BusinessHotTopic has a rating of 2.43 stars from 217 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HotTopic most frequently mention customer service, credit card, and free shipping problems. HotTopic ranks 41st among General Apparel sites.
No positive highlights yet
Great company and awesome products! Always find what I'm looking for plus more. Love the tshirts and funko pops!
Bought the spirited away sprite soots hairties, there is 2 in one pack for 9.90$, not even a day later, one hairtie already broke even though i did not stretch it. The charm was loose on it as well, will not purchase them again, and not worth 9.90 in my opinion, i live in harrisburg, and i go to the park city mall, they have a hot topic there.
Great company and awesome products! Always find what I'm looking for plus more. Love the tshirts and funko pops!
Very awesome store and the staff are very helpful. This is definitely my favorite store to go to anytime.
Products used:
shirt
They have a lot of different sorts of clothing and jewelry and other different many things that fit what I like to wear and use. Would recommend checking out.
Products used:
4 shirts I bought
I literally love this place so much- omg-
Words can't describe how much I love it
But if I had to put it into words, it's my favorite place ever
Everything they have is super aesthetic and the employees made me feel so welcome
And all of the tshirts have my fav bands on them, by far I rate this place a good 10/10
It feels just like my natural habitat, keep up the good work, Hot atopic
Tip for consumers:
PLZ GO ITS SO AESTHETIC GURLLL
Products used:
Goth girl shirts bae
This is a inperson review but im a closted trans-masc and one of the sales people (forgot the name) helped me sneak a he/him pronoun pin into my bag so my family didnt notice 10 / 10 customer service
Products used:
pin and choker
I've only been to Hot Topic twice but each time I was very satisfied with my visit! Both times I spoke to an employee named Chris and he was super friendly (also complimented my Billie Eilish shirt). Chris was so nice and I had a great conversation with him (both times). The kind of customer service they provide there is the kind we need everywhere. I also love the stock they have! They have so many graphic tee's, pins, stickers, corsets, belts, cute pants, fishnets, etc. They have a HUGE supply of graphic tee's (which is hard to find). I love this store so much and I hope someday I can work there with great co-workers like the ones I met.
I have shopped at Hot Topic for 20 years at this point. Always has fun items you can't find anywhere else.
All the employees were very kind and helped me find perfect school appropriate outfits for back to school shopping! <3
Four years ago, I made a purchase that didn't go well & I never received it. I was very discouraged to purchase anything from the online website ever again until recently I saw a dress I really wanted to wear for my birthday. I took my chances and ordered from them back in August, package came in within a week & during that duration, I spoke to customer service, they were so polite & helpful. I was so impressed that I made another purchase and my purchase of two stripe shirts is another success! My only criticism is that I wish they could update their delivery system where you could track your order through Fedex as well update the status of your order when its been shipped instead of "In Process". Other than that, I believe that the website has potential to grow and be better regarding business.
Products used:
Clothes, jewelry
Ok personally Hot Topic has to be the best Online Store/ Store ever! I've had so many good experiences shopping there. They have a variety of band tees, also they have very good shipping, Whenever I ordered something it always came in on time, and it was good quality. Not to mention the chockers, and accessories look amazing.
I had trouble making a payment online through checkout (page wouldn't accept any payment and just kept refreshing) so I called customer service. Maxwell was extremely kind, polite, and helpful and helped me make my order over the phone. Thank you so much for being so understanding!
Associate kenni went above and beyond to help us purchase items others wise we would have left without pleas e check her out
I love the assortment of neon colored accessories and the HUGE selection of band t-shirts available in stores and online. I also love the skinny jeans that every guy should be rocking!
I've shopped at HT for 16 years now. Recently I've made several online purchases and everything went smoothly. I recently tried to use a HotCash I received in the mail with one of those purchases. On the website it kept telling me my code was invalid, but after trying the code on several devices and checking it at least 10 times, still no luck. I called customer service. I wasn't thrilled with this experience but the team member was very pleasant. He didn't seem to understand I was trying to pay with a HT Guest List, and told me I would need to complete payment online. There was nowhere on the site that allowed me to update payment method but I could see the order. I saw a dress I was purchasing was not listed at the 50% off price (combinable with the coupon I had) and also saw the discount on the order was for $70 when my coupon was for $75 off $150. I put together an email with a front and back picture of my defected HotCash coupon, a screenshot of the dress price noting it was listed as 50% online and noted the difference in my coupon and the discount. Within 24 hours I received a response. They put together my order again, applied the correct coupon, and corrected the dress price. Everything was exactly how it should have been; I was able to call CS back and complete the payment with my HT GuestList card as planned. I've never had any with their stores or the website besides this instance, and when I did, they made sure to make it right. That says a lot to me!
They have every concert t-shirt in every size or they will order it!
I like this store a lot. I've had one bad customer service experience with them, though Still Hot Topic has my favorite things. Love all the band shirts. Great shot glass collection too.
I am very satisfied with 1stopbedrooms. Fast delivery and great customer support. Their prices are usable and we would recommend them to everybody! Customer service team is very kind and will help if there are any problems. It was the best experience I have had with a furniture store. Thank you.
I know that it's pricey but it's so worth it! I bought my items and two days later got all my packages in the mail in perfect condition! :D love this store online and in person.
I love the show Supernatural. So, naturally, I shop here for Wiccan stuff!
I recently purchased a hot topic exclusive Riverdale shirt and it looks AMAZING in person. I received the package after a week and I didnt encounter any problems!
Best shop I have ever been to. Amazing products and good prices. Staff and website, never had a problem. Nothing more needs to be said :)
I LOVE Hot Topic, they have a great variety of merchandise. I'd recommend Hot Topic to anyone!
I wish I could give it a higher rating. I love everything about this store! Even in store people working there are amazing. LOVE LOVE LOVE
I bought three tee shirts and a vest the other day from Hot Topic. A few hours later I ran back to exchange the tees for smaller sizes (vest was unchanged). The cashier asked if I wanted the original receipt back and, like a dummy, I said no.
Later on I started worrying about whether the vest would need to be returned... and the fact I'd have to take a store credit since I no longer had the original receipt. I went to the store, explained my situation, and the two girls were very helpful. They went into the back room and found my original receipt, and also printed out a duplicate receipt for me. They were extremely polite, didn't get annoyed at having to do a few minutes of looking around, etc.
Figured I'd write something positive on their behalf.
I like going in to this store and looking around. Usually get a Southern Rock group T-shirt. Sometimes find other cool things. The sales people are always nice.
Hot Topic specializes in music and pop culture inspired fashion including body jewelry, accessories, Rock T-Shirts, Skinny Jeans, Band T-shirts, Music T-shirts, Novelty T-Shirts and more - Hot Topic
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.