Hot Topic has sold themselves out to the THIEVES that are LaserShip.
I've ordered from them for over 25 years. I used to manage a Hot Topic store.
Somewhat recently, they super-cheaped out, started using the WORST delivery service available, the liars and thieves that make-up LaserShip.
2 months ago, half my order was MIA. I emailed HT and LS, after weeks it was delivered, middle of the night. All other items were USPS, delivered seamlessly.
Here we are again, another $200 order.
1 pair of pants came USPS, no issues.
2nd and 3rd pair of pants shipped the following day. By Laser$#*!.
I've been tracking it for 2 weeks.
Every day, they LIE, say bag was placed on truck for delivery, then they mark it as "misdelivered" or "we need more time" or "oops something went wrong!" Yes, the fact that HT uses this corrupt co. To begin with!
I did what I always had to do, contacted the seller, HT, and thieves, LaserCrap.
Oh, they need more time.
My package is sitting at the Detroit Airport about 30 miles from my house, where it's been sitting for 2 weeks.
This time, surprise, 11:30PM, yes at night, they supposedly delivered this package.
No, LaserLiars STOLE my package.
I have a large house on an acre, no one else took it. I also have a dozen Wyze Cameras that can see in the dark.
Knew I didn't need to but queued up to their FAKE delivery time. In fact, I viewed the entire night.
There was no one even on my street, muchless delivering HT packages to my porch at near-midnight.
I've had many problems with LaserLiars in the past, an ongoing issue with their drivers delivering Walmart orders.
They love to OPEN your orders, see what's in there, maybe keep it, maybe shove everything back in, maybe deliver an empty box, maybe deliver nothing.
They opened my box and tried out my hair dye@! And some make-up.
Repackaged it, delivered, days late. So outrageous this was, I took photos and promptly sent them to Walmart. No issue getting a refund. But I should not have to go thru that!
As an aside, I work a side-gig for AMAZON.
You know what would happen if we were stealing packages, opening them, lying to the customer, management didn't care, there was no oversight? We'd be FIRED.
That is LaserCrap.
Why in the world Hot Topic, any many other CHEAP companies, have switched to them, I have no idea.
And in the past I got FREE HT shipping, now it seems every order I'm paying for shipping.
So we're paying for LaserLiars to STEAL our products we paid for.
And yes, if HT thinks they're going to give me 1 second of trouble... CHARGEBACK.
People, you pay with a CC or Debit, educate yourself on Chargebacks.
Item Not Received, Item Received Broken, Item Not as Described - all reasons of legit chargebacks.
Slam Hot Topic with them, the merchant is charged a FEE every time, up to and including the CC processor not allowing their business any longer.
You have up to 90 days after it should have been delivered, but I've successfully done them after that point.
Be the squeaky wheel.

I went into Hot Topic on July 20,2019 at the mall in Destiny USA Syracuse NY. An employee came from the other side of the store really fast saying "hi, how are you doing? Need help with anything?" Your employee needs to give people some time to enter into the store to look around before they are in your face. I saw first when she/he did that to my children and my husband. It got worse when this person not sure if it was a he or she, saw me, that person came even faster to the other side of me, saying can I help you with anything today. I said I was with the people that "you were talking to before."
I was so annoyed and angry that I don't get time to be in the store without feeling harassed. On top of me and my family following us through out the store. More me than anything else. The store was a bit crowded and I know they have to watch the customers in the store. But it was only my family and I that was followed through out the store more than anything. Not the white customers that was at the store. I have three children that love anime and my middle child was looking at a headband and I took it off him. "I said no your not getting that. You don't need it." As I put it down that employee is right behind me saying let me get for you, I'll just put that away.
Now we are walking to the middle of the store and this employee assisted in following us once again. There's other people to follow but this person felt it was better to follow us. Popping up where ever we were watching everything we would do. I told my children "put the stuff down and let's go, I'm getting tired of being followed through this store." As I said all of that, that same the employee plays it off and says awe your children are so cute and funny. At this point I'm very angry and I don't acknowledge this employee, I just turn around took my sons and walk towards my husband and my daughter. I said let's go we are being followed. Now mind you there's other customers that can easily steal but instead my family and I get followed through out the store. As we are leaving the store I see the same employee following back towards the front of the store.
I had enough this month alone being discriminated against in different stores where my family and I go. This is the third store I have reported. These other stores were not hot topic but still the same thing being judged for being black and/or brown. I had enough and I'm not going to let this go anymore. I know this person is not going to get fired, just like the other stores that didn't fire the racist employees they have. But I'm not going to stay silent anymore.
This why I stay home because I'm tired of dealing with people who like to discriminate against people like my family and I all because we look different from them and think that my people are the only people that steal. When white customers are bigger thief because no one judges them or follows them throughout the store.
I'm posting anywhere I can so people can know what to expect when your shopping while brown and black in America.

I love the show Supernatural. So, naturally, I shop here for Wiccan stuff!

This is the place for Minecraft or Dr Who items

I LOVE Hot Topic, they have a great variety of merchandise. I'd recommend Hot Topic to anyone!

I love some of their punk shirts