The company has garnered a generally positive reputation for its product quality and prompt delivery, with many customers expressing satisfaction with their purchases and the competitive pricing offered. Customer service is often highlighted as responsive and helpful, particularly in addressing inquiries and facilitating quick shipping. However, concerns arise regarding order accuracy, complications with returns, and occasional service delays. Some customers reported difficulties in reaching support, indicating a need for improvement in communication. Overall, while the company excels in product offerings and delivery speed, enhancing the returns process and customer support accessibility could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Quick and easy to order
Quick and easy thanx
Order was processed immediately. Received text status of order through delivery & received next day in Southern California as stated in shipping information. Am 1st time customer & will do business with this vendor again. Very pleased with customer service.
Excellent chat support that helped me determine the correct part and also the difference of parts that weren't apparent through the specs of the products.
Web sight was easy to use and the discount code offered a great savings, I hope the rest of the transaction and shipping is as good. I came back to finish my review now that it has arrived. The magna flow converter I ordered arrived on time and came with everything in the box to do the job right, the quality in the welds was the first thing I noticed when I opened the box and it fit perfect! The sound is near factory but with a lil throaty when you sget on it, it really sounds great, I would and have already recommended Hot Exhaust and magnaflow systems.
Great product for the price. Did a lot of searching found this one to be the best.
Tyler was a great help. Great service and price.
Great experience.
I asked to change the subject ship to address and you said you would buy didn't do it took an extra day to receive my order
Easy to order, shipped to me in less that a week, overall good experience.
Easy process just feel uneasy giving credit card on line also when calling The customer service needs to be more cordial to customers other than that all was good
Everything went well.
Love this service ask a question get an answer no bull dodo.
Nicholas was extremely helpful. Confirmed pricing company acted on delivery when advised no courier yet.
Very pleased with service will certainly use again. Thank You.
I AM a happy camper!
Very good services..
I will use you in the future
Great so far. I haven't opened the box yet but I assume it is complete.
I had questions about the exhaust system and the customer service team that spoke with me through the chat were very helpful.
I was waiting for my exhaust system to be shipped and the customer service team that helped me still kept up with being professional and very helpful in informing me why the exhaust system did not ship yet. Overall very happy with how they do business.
Been looking for days and calling everywhere with no luck for this model very good service. For what I received and only have to bolt it on with no welding or extras, I am completely satisfied. Glad I found you.
Thank you for the free shipping and 25% off coupon
Fine
Answer: I needed California CARB catalytic converter‘s for my 2002 Toyota 4 runner. Wouldn't pass smog. I called and spoke with John to see if they had my catalytic converter‘s. I needed to front and rear unfortunately. John from Hottexhaust said that he had them in stock along with the muffler I needed. They. Shipped out to me in five days from Magnaflow. If I were you, I'd call 1st to see them if they have exactly the parts you need.
Answer: All prices listed in USD but pretty sure you can call them for a quote in CAD. Free shipping included too