• Hotel N Parking

Hotel N Parking

Overview

Hotel N Parking has a rating of 2.25 stars from 78 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Hotel N Parking most frequently mention credit card, customer service, and confirmation email problems. Hotel N Parking ranks 15th among Cruises sites.

  • Service
    9
  • Value
    10
  • Shipping
    4
  • Returns
    6
  • Quality
    8

This company does not typically respond to reviews

Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Ultimately I hung up on him and called American Express to block any attempts by them to further access my credit card.
How would you rate Hotel N Parking?
Top Positive Review

“Amazing cruise port hotel and parking pacakge”

lisa g.
5/23/23

We went on a cruise from Manhattan New York and booked a hotel and parking package with hotelnparking.com, we were amazed with the the rates for the complete hotel and parking package, it was less than just the parking at the cruise port, hotel was great, nice and clean, free breakfast, parking, cruiseport shuttle, all for one price and service was great too. Highly recommend hotelnparking.

Top Critical Review

“Reservation headache!”

Sue H.
12/1/22

Early October we reserved a night at Rodeway Inn in Revere, MA and 8 nights parking there for $245 through Hotelnparking.com. We received a confirmation notice complete with reservation number. When we arrived at Rodeway they did not have our reservation for either the hotel stay nor the parking. They informed us that when we made the reservation 2 weeks prior with hotelnparking, they were already sold out! They should not have made the reservation in the first place or at least contacted us immediately to let us know this. We scrambled furiously and frantically to finally get a room and another parking lot to accommodate us. It cost us $288 for the room alone and $171 to park. We paid $214 more than we had planned and we wanted to be compensated for this which was way over our budget. The only good thing about this was that they did not charge our credit card. I have contacted them on 2 occasions regarding their ability to take reservations and inability to keep them without any response. Even if they were unable to provide us with the additional amount we were asking for, they could have at least responded with an apology for putting us out like they did. How can anyone trust this company if this is what they do? The hotel suggested that anyone who reserves nights at hotels through a 3rd party should always confirm with the hotel directly that they received the reservation. Great advice!

Reviews (78)

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Reviews that mention popular keywords

credit card (15)
Thumbnail of user michelleo40
1 review
3 helpful votes
December 30th, 2017

When we booked this hotel online, I got no confirmation email and called back 3 times to request an emailed confirmation. She told me to check my junk email which I always do, but nothing. I made reservations with approximately 15 other organizations for my trip to Hawaii and never had an issue receiving any confirmation from any of them. When calling to reserve, they made a typo in my email address and said that once they entered it, it couldn't be changed. She did provide a verbal confirmation and my reservation was there, but I don't like not having things in writing. Who knows when you might show up and have no place to stay.

Thumbnail of user fredw21
1 review
8 helpful votes
September 13th, 2014

I would avoid this site. Used this site to book a park and fly stay near the Minneapolis airport. First thing I noticed was that they charge their fee to your credit card immediately, even before they've booked you a room. You instead get an email indicating that they will attempt to book you a room -- this was not good because I needed the room in less than 24 hours. I finally received confirmation they had booked the room, but the clerk at the motel told me they didn't book park and fly packages through 3rd party sites. They did agree to grant me a discount to get me close to the rate advertised on HotelNParking, but I gathered this was a one-time exception. The final insult came when I saw HotelNParking had charged my card twice, and they still hadn't removed the charge after I contacted them twice and they finally called me back. Said it would be "referred to accounting", but after a few more days I called my credit card company to finally resolve the issue.

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From the business

Save on airport parking, cruise parking, Book park and fly and cruise hotels with hotelnparking.com and get free airport and cruiseport parking at all major airports and cruiseport in US and Canada. Stay Park Fly and Save at Boston, Baltimore, Kennedy,...

Company Representative

Thumbnail of user hollye4
Holly E.
Typically does not respond to reviews

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