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HostwindsReviews 675

3.7
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Hostwinds Reviews Summary

Hostwinds has established a strong reputation for affordability and high-quality web hosting services, with many customers praising their user-friendly interface and exceptional customer support. The company is noted for its reliable uptime and prompt technical assistance, fostering a sense of customer satisfaction and loyalty. However, some users have reported issues with slow web interfaces and occasional latency, indicating room for improvement in performance consistency. Overall, the feedback reflects a positive sentiment towards Hostwinds, with customers valuing their commitment to service and support despite minor operational challenges.

This summary is generated by AI, based on text from customer reviews

service
303
value
544
shipping
104
returns
31
quality
555

Instant Feedback

6,920 reviews
Louisiana
1 review
0 helpful votes
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Dedicated Server
March 10, 2022

Overall very smooth process and the technicians were excellent at keeping me informed all throughout setup. Very responsive team. My only negative is the version of Windows OS is a bit old.

Date of experience: March 10, 2022
Missouri
1 review
0 helpful votes
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Hard and responsive work, however...
March 4, 2022

Hard and responsive work, however, some of the bumps in the transition could have been minimized by providing more process details in advance to minimize the back and forth

Date of experience: March 4, 2022
Estonia
1 review
0 helpful votes
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No complains
February 27, 2022

Everything works. Too little time to judge. Thank you for the service!

Date of experience: February 27, 2022
Australia
1 review
0 helpful votes
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Satisfaction
February 23, 2022

Still coding, so no real experience yet, but looking very promising

Date of experience: February 23, 2022
Oklahoma
2 reviews
0 helpful votes
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I'm Happy
February 23, 2022

Great service and ease of use and we are so very happy. Thank You

Date of experience: February 23, 2022
Philippines
1 review
0 helpful votes
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My review
February 22, 2022

Not so complicated. Fast transaction without any trouble.

Date of experience: February 22, 2022
Illinois
1 review
0 helpful votes
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Took less than 24 hours to get but...
February 18, 2022

It took less than 24 hours from placing the order to getting the email that the server was ready to go. However, login credentials were provided in an email instead of adding the info to my account with them. This is a minor issue since the account they provided has been disabled already but it is not a good model.

Date of experience: February 18, 2022
Pakistan
1 review
0 helpful votes
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Estech Digital
February 16, 2022

Outstanding support team always help with customer

Date of experience: February 16, 2022
GB
1 review
0 helpful votes
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Inital problem, v fast resolution
February 16, 2022

I ordered a server, but it didn't appear. After a couple of hours, I tried the live chat, with low expectations - a human answered, and sorted the problem within two minutes.

Date of experience: February 16, 2022
South Carolina
1 review
0 helpful votes
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Upgraded services: Migration and set-up were abysmal
March 12, 2022
Updated review

Existing customer: I decided to upgrade my services because of email deliverability issues. Since my upgrade, I have yet to have a single day pass without needing to contact Hostwinds support. The migration was sloppy and lacked thoroughness. As of 2/10/2022, I still am having deliverability issues with my account.

Date of experience: February 10, 2022

Existing customer
February 7, 2022
Previous review

Existing customer

Date of experience: February 7, 2022
Missouri
1 review
0 helpful votes
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WARNING: There will be a plethora of unexplained additional charges outside of the contract. When I inquired about the charges outside of the annual contract I received no response.

Hostwinds attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 4, 2022
California
1 review
0 helpful votes
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Service & Answers
February 2, 2022

This is what matters most. Hostwinds has delivered for me so far.

Date of experience: February 2, 2022
El Salvador
1 review
0 helpful votes
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Great
February 1, 2022

So far great. If you keep this up I may move all my sites over here...

Date of experience: February 1, 2022
Israel
1 review
0 helpful votes
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Best service ever
January 28, 2022

I am using there services few years
Very happy.
Great company.

Date of experience: January 28, 2022
Maryland
1 review
0 helpful votes
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Competitive web hosting done right.
January 26, 2022

I required affordable web hosting for python based projects.

Date of experience: January 26, 2022
Libya
1 review
0 helpful votes
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Purchase completed but confirmation took time
January 26, 2022

The plan and subscription experience was ok, however due to some reasons hostwinds asked for further confirmation and credit card verification.

Date of experience: January 26, 2022
Florida
1 review
0 helpful votes
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Great service
January 22, 2022

Your help desk was very efficient in helping me to find a solution quickly.

Date of experience: January 22, 2022
Texas
1 review
0 helpful votes
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Review
January 22, 2022

Hostwinds is great! Good value and product offering

Date of experience: January 22, 2022
Texas
1 review
0 helpful votes
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Inexperienced at creating a web site
February 19, 2022

I picked this service because I am inexperienced and they advertised site building software, Webby, I think. There are absolutely no instructions on how and where to start. You would think that they would at least refer to some place that would help. I paid a year in advance and unless I find something I missed before, I will be attempting to get my $ back.

Date of experience: January 20, 2022
Ohio
0 reviews
0 helpful votes
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Great customer service
January 20, 2022

Probably the best customer service I've had in a long time. They guided me through every step of the process to get my VPS setup and were very patient and answered all of my questions.

Date of experience: January 20, 2022

About the Business

Hostwinds is proud to be one of the best web and cloud hosting providers on the market. We stand out from the rest by providing reward-winning 24/7 support, fast hosting, dependable services, and affordable pricing worldwide. Our customers remain happy at Hostwinds, knowing their needs are cared for and in trustworthy hands. Join our incredible hosting family today!


hostwinds.com
Founded in 2009